Future Nissan of Folsom

As always the staff greet you upon arrival and keep you updated as you wait. The wait area is neat and clean with nice socially distanced seating. updated as you wait. The wait area is neat and clean with nice socially distanced seating. More

Very friendly and knowledgeable staff. They were not pushy in any way and went above and beyond to help us get our dream car. It made for an awesome car buying experience pushy in any way and went above and beyond to help us get our dream car. It made for an awesome car buying experience More

We got great friendly service, and found a great car. Joshua was a great help In determining what we needed. We would come back again. Joshua was a great help In determining what we needed. We would come back again. More

I’ve been going to Future Nissan in Folsom for service for over 10 years and, through multiple service writers & technicians, I’ve never had reason to regret my choice. Edgar is extremely knowledgeable, for over 10 years and, through multiple service writers & technicians, I’ve never had reason to regret my choice. Edgar is extremely knowledgeable, easy to work with, and always keeps me informed as to the progress of the reason for my visit. More

Service dept. Was very professional and kind. I called in the morning to check on the status of my car and they had already discovered the issue. I will definitely be coming back! the morning to check on the status of my car and they had already discovered the issue. I will definitely be coming back! More

My experience with Edgar in service wasn’t the customer service we provide in the business I own. Edgars over aggressiveness and failure to respect me the customer was not pleasant. Marcus the service service we provide in the business I own. Edgars over aggressiveness and failure to respect me the customer was not pleasant. Marcus the service manager did make sure my vehicle was ready on time. Edgar calling me to talk to him with his finger and then the conversation going out loud in front of the other service writers was poor judgement Edgar scolded me in front of his peers until i asked Edgar to step outside and talk. I was very upset and disappointed with his lack of people skills and patience. I will not return to Edgar for any of my repairs again. I spent a lot of money on my Nissan Maxima and don’t know that i would buy a second car there again. Mark Benavidez More

A less painful purchasing experience than usual. Although LOTS of pressure to buy the extended warranty. Pleasant sales people. But buying a car is exhausting. Although LOTS of pressure to buy the extended warranty. Pleasant sales people. But buying a car is exhausting. More

At first I thought it was an excellent job. Before making it home my check engine light came back on after paying you 3400 dollars!!! it home my check engine light came back on after paying you 3400 dollars!!! More

I was having transmission issues, I called the service department and they were able to get me an appointment within a couple hours. After the diagnostic, the work was done a couple of days later. My serv department and they were able to get me an appointment within a couple hours. After the diagnostic, the work was done a couple of days later. My service representative Justin Clay was very nice and straightforward; he made the process very easy. More

I will never go anywhere else. I love how awesome Chris Bishop and the service dept is. Because of him, you have a customer for life! Bishop and the service dept is. Because of him, you have a customer for life! More