Future Ford of Roseville

Awesome Jim is great Jim Zerkovich took fabulous care of us. He made our experience a great. Jim made sure we knew exactly what was going on with our vehicle. I would high Jim Zerkovich took fabulous care of us. He made our experience a great. Jim made sure we knew exactly what was going on with our vehicle. I would highly recommend future Ford. More

Irish girl The dealership is beautiful and very comfortable while waiting. The service writer was knowledgeable, friendly and explained everything about the serv The dealership is beautiful and very comfortable while waiting. The service writer was knowledgeable, friendly and explained everything about the service and made sure I understood. More

Service Center I have used Future Ford service several times and my contact is always informative, timely and assures my service needs are completely with quality. I have used Future Ford service several times and my contact is always informative, timely and assures my service needs are completely with quality. Prices are competitive as well. Well done! More

First time experience was very encouraging This was my first time to Future Ford of Roseville. Made an appointment for an oil change because the previous two visits to the dealer I purchased t This was my first time to Future Ford of Roseville. Made an appointment for an oil change because the previous two visits to the dealer I purchased the truck from hasn't been very satisfactory. I will definitely return for my trucks next service. More

Amazing experience I recently traded in my old Ford Explorer for a new one that has most of the features I asked for. I appreciated the professionalism and the speed wit I recently traded in my old Ford Explorer for a new one that has most of the features I asked for. I appreciated the professionalism and the speed with which the whole process was handled. More

Outstanding service Great service and follow up by the dealership. Service coordinator was outstanding explaining everything that would be done with my car and what needs Great service and follow up by the dealership. Service coordinator was outstanding explaining everything that would be done with my car and what needs to be done in the future. More

Way to go My Explorer would not start. I had AAA give me a jump to get it started. I called my service manager at Future Ford Lincoln Roseville Darrell Dela To My Explorer would not start. I had AAA give me a jump to get it started. I called my service manager at Future Ford Lincoln Roseville Darrell Dela Torre and he took care of it. Future Ford Lincoln Roseville Service Department always makes me feel important ! Thank You More

Sound Issues When I was dropping off my truck I needed the shuttle and the cashier and the shuttle driver stood there while discussing my truck issue with the serv When I was dropping off my truck I needed the shuttle and the cashier and the shuttle driver stood there while discussing my truck issue with the service writer shooting dirty looks at me and then when I go to get in the car keep in mind I'm 54 years old I am disabled and had had hand surgery 2 months ago that is a 3 + month recovery and I go to get into the car which they were already in and the driver was in the car as well and I had to go up to the driver window and ask how do I get in and the older gentleman behind him got out to let me in an I had to climb over the seat, which wasn't good for me and then I asked him if he was coming over to a certain area which is where I live and he goes we'll get to that after I drop off the first customer and I'm like okay he was a very rude young man. Thankfully the men said take her first because her stop is closer than mine. Bless the male passenger's. I spoke to Mr. Fisher regarding the issue and he sent Bob he was great. Mr. Fisher was great too. More

Longer than told pick up time Was called at 3:15 & told car would be ready wirhin .75 - 1.0. Arrived at 4pm Was told itd be about .75-1.0 hrs longer due to heat, mechanics were Was called at 3:15 & told car would be ready wirhin .75 - 1.0. Arrived at 4pm Was told itd be about .75-1.0 hrs longer due to heat, mechanics were wirking slower than expected. Car wasnt trady til 6:30 pm. More

2013 Escape Service Had a great first service visit to Future Ford of Roseville for a 40K service visit. Paid just what was expected and enjoyed speaking with the courte Had a great first service visit to Future Ford of Roseville for a 40K service visit. Paid just what was expected and enjoyed speaking with the courteous van driver Bob. Darrell worked to ensure I was satisfied and service issues were clearly described and addressed. More