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Front Royal Ford - Service Center

Front Royal, VA

4.5
450 Reviews

450 Reviews of Front Royal Ford - Service Center

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November 10, 2020

Great dealership-efficient-no appt needed. Bought my Ford F150 there-free inspections for life. Very friendly staff in 25 words or less-come on now More

by jamag99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal, Aimee Fink
November 03, 2020

Aimee and Kevin the shop foreman were great to work with.They repaired my truck to perfection.It's like new again.Many Thanks to the both of thsm More

by blblythe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin the shop foremam, Aimee Fink
Nov 05, 2020 -

Front Royal Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

October 31, 2020

Customer service was exceptional. The service Rep, Zach and the service attendant Berkeley were very professional. Zach ensured that service was done promptly and car was returned in timely manner. The p More

by PHILLIPPMASON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2020

Ms. Fink is simply an outstanding employee and an asset to the dealership where she works. I cannot begin to tell you just how much I appreciate how attentive to detail, cheerful, and communicative she is More

by elliott
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aimee Fink
October 19, 2020

My appointment was for 930AM and the service techs came to look at my car at about 935. Great that I had no waiting time. More

by marshallcats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal, Aimee Fink, Billy Albright
October 15, 2020

Aimee was very nice to deal with. She asked how she could help told her what I needed said I can get that taken care of for you. Very nice young lady. More

by COCKRELLELECTRICAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee Fink
Oct 22, 2020 -

Front Royal Ford responded

We are happy we could make your experience a positive one! Thank you so much for choosing Front Royal Ford as your first choice for service! Safe travels!

October 13, 2020

Service takes great care of my cars and truck 4 total.I deal with Aimee she makes sure the tech knows what's going on More

by blblythe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal, Aimee Fink, Tyler Deavers
October 01, 2020

Took the Escape in for repairs and worked with Mike.He keep me informed and let me know what was needed.Repairs were done without problems More

by blblythe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal, Aimee Fink, Tyler Deavers
September 28, 2020

I showed up one day around 3:40 pm as I checked and saw the service department closed at 7 pm and was really surprised when I was told that a simple 30-40 minute job couldn’t get done as they were “booked More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

This dealership got my vehicle right in for its first service and a state inspection. The service dept was very thorough with my vehicle. I was in and out in no time and vehicle was cleaned up. More

by rebelpit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Seal, Aimee Fink
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