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Front Royal Ford - Service Center

Front Royal, VA

4.4
396 Reviews

396 Reviews of Front Royal Ford - Service Center

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June 29, 2020

Brought my vehicle in for a check engine light. I didn't have appointment, Mike insured me they could take a look at. Got my car fixed. More

by William
Recommend Dealer
Yes
Employees Worked With
Michael Seal
June 29, 2020

Brought my 2017 Ford Explorer in for a shutter while driving. They found out my torque converter had failed. Mike and the techs at front Royal Ford got me taken care of More

by JBrown
Recommend Dealer
Yes
Employees Worked With
Michael Seal
Jul 01, 2020 -

Front Royal Ford responded

Hi! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Thank you and take care!

June 29, 2020

Always at great experience at Front Royal Ford with Mike! He goes out of his say to make sure things are done! It's always a pleasure! More

by lisa.k.seal
Recommend Dealer
Yes
Employees Worked With
Michael Seal
Jul 01, 2020 -

Front Royal Ford responded

Lisa, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 29, 2020

MR. Seal was very professional, and kept me up to date with everything going on with my vehicle. I would recommend to anyone needing service work go to Front Royal Ford and ask for Mike Seal. More

by messymarvin10
Recommend Dealer
Yes
Employees Worked With
Michael Seal
Jul 02, 2020 -

Front Royal Ford responded

Messy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We're looking forward to your next visit with us!

June 29, 2020

Mike was awesome! He helped me figure out what was wrong and told me what I needed to do to fix it. He was courteous and professional. I would highly recommend!! More

by Christina Carver
Recommend Dealer
Yes
Employees Worked With
Michael Seal
June 26, 2020

Fast and efficient The folks at the dealership always treat us well. Work gets done quickly and they call us to know every time when the vehicle is done More

by ramorton2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Whittaker, Michael Seal
June 26, 2020

I brought my vehicle in for a oil change and va inspection. Mike was very helpful and efficient. They got my vehicle done in a timely fashion. Always bring my vehicles there More

by JBrown
Recommend Dealer
Yes
Employees Worked With
Michael Seal
Jul 01, 2020 -

Front Royal Ford responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Front Royal Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

June 19, 2020

Tire Service Took my Edge in. My tire had a nail in it and they were able to fix it right away and they checked all the tires to make sure there were no other nail More

by dmyraceburu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee Fink
June 18, 2020

My Service Everything went as I expected. I had the car inspected and normal 5,000 mile service. It passed inspection, but I was advised the brakes need cleaning More

by FORDPAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimee Fink
June 17, 2020

Took my Explorer in. Second row did not latch. They took care of it in about 20 minutes. Great job very nice customer service! Always had great service. More

by SAINT2
Recommend Dealer
Yes
Employees Worked With
Aimee Fink
Jun 25, 2020 -

Front Royal Ford responded

Hi Saint, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Front Royal Ford as your first choice for service!

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