Back

Front Royal Ford - Service Center

Front Royal, VA

4.5
450 Reviews

450 Reviews of Front Royal Ford - Service Center

Sort by
February 04, 2021

Everything went smooth and was in and out in 1 hour with a car wash. Mike was great got me in without and appointment Zach was also there and said hello when I came into the dealership More

by BANDERS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Seal
Feb 13, 2021 -

Front Royal Ford responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Thanks again for your business! Take care!

January 26, 2021

Service was fast and easy. I dropped the truck off that night and it was done first thing in the morning. I will continue to use Front Royal Ford. More

by LEIGHGRUBBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal
Feb 13, 2021 -

Front Royal Ford responded

Thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 22, 2021

I had to go there three time, but they finally fixed the issue. Everyone was helpful and nice. I was a little frustrated on the wait times. More

by ABEEMAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Seal
Feb 13, 2021 -

Front Royal Ford responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Front Royal Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

January 20, 2021

Got oil change when fast and everyone I talk to was friendly . They even give me car wash which it needed. Thanks keeping the good work. More

by rbanders50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal
January 20, 2021

The oil change was fast and very efficient. They washed our truck. Jennifer helped us set our new phone up with the truck. Very satisfied. More

by tfunk21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Seal
January 18, 2021

Zack is an asset to the business. Very friendly young man, never too busy to talk to you and doesnt treat you like a number. Always comes through foe me when i need him. Make an appt and vehicle is fini More

by BEATKINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Front Royal Ford responded

Hello, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

January 04, 2021

Quick appointment, desk staff very helpful. Got right into appointment upon arriving, friendly parts service, job completed in 30 minutes. Reasonable price for service performed. More

by ARHARVEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of employees names.
Feb 13, 2021 -

Front Royal Ford responded

Thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

January 04, 2021

Great store Brian is the best !!! I am servicing 4 vehicles at this locstion now. Great people to work with. I am planning on buying another car flr my daughter this year from Roy Funk. Great people a More

by Maynard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Anders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimee Fink
January 01, 2021

Always great service ,Zack,Aimee, Mike listens and treats you fair and honestly .Have not had a service problem with them.Refered many people to the shop More

by blblythe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal, Aimee Fink
Feb 10, 2021 -

Front Royal Ford responded

Thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

December 24, 2020

Everyone was helpful and nice and answered all my questions and concerns and even showed me what happens when lug nuts swell and damage that they can cause. More

by LISASAMIE2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Front Royal Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

...
39
...