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Front Royal Ford - Service Center

Front Royal, VA

4.4
396 Reviews

396 Reviews of Front Royal Ford - Service Center

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November 18, 2020

was friendly and helpful and getting my f-150 repaired and back on the road. vary experienced in what they do in the shop had my truck ready when they said it would be done by. More

by bjbentley66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Seal
Feb 06, 2021 -

Front Royal Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Front Royal Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 16, 2020

Great people quick and easy sale! Wish the dealer was Great people quick and easy sale! Wish the dealer was closer to my home. Would definitely look to buy my next car from Front Royal Ford. More

by Scott Brunk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Deavers
Feb 05, 2021 -

Front Royal Ford responded

Scott, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again! Take care!

November 16, 2020

As always, Mike and his service team are fantastic. He gets my truck in for service and out in a timely manner. They are just really good and professional at taking care of your vehicle. More

by xray6mev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Seal
Feb 05, 2021 -

Front Royal Ford responded

Rocco, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are happy Mike was able to help you out! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

November 13, 2020

As always, Mike and his service team are fantastic. He gets my truck in for service and out in a timely manner. They are just really good and professional at taking care of your vehicle. In fact, I will n More

by rocco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal, Aimee Fink
Feb 06, 2021 -

Front Royal Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are happy Mike was able to help you out! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

November 10, 2020

Great dealership-efficient-no appt needed. Bought my Ford F150 there-free inspections for life. Very friendly staff in 25 words or less-come on now More

by jamag99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal, Aimee Fink
November 10, 2020

Just brought my new F-150 in for its first oil change. They did that and tire rotation and no charge and had it done in less than an hour Folks at the service desk (Zach and Aimee) were very friendly an More

by Tedd
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimee Fink
November 10, 2020

I was surprised when I took my Nissan in for an oil change how quickly they took it in! The people were friendly and helpful. Thank you so much for a great experience. More

by shhs70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I apoloize I didn't get a name.
Nov 12, 2020 -

Front Royal Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Front Royal Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 03, 2020

Aimee and Kevin the shop foreman were great to work with.They repaired my truck to perfection.It's like new again.Many Thanks to the both of thsm More

by blblythe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin the shop foremam, Aimee Fink
Nov 05, 2020 -

Front Royal Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

October 31, 2020

Customer service was exceptional. The service Rep, Zach and the service attendant Berkeley were very professional. Zach ensured that service was done promptly and car was returned in timely manner. The p More

by PHILLIPPMASON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2020

Ms. Fink is simply an outstanding employee and an asset to the dealership where she works. I cannot begin to tell you just how much I appreciate how attentive to detail, cheerful, and communicative she is More

by elliott
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aimee Fink
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