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Front Royal Ford - Service Center

Front Royal, VA

4.4
396 Reviews

396 Reviews of Front Royal Ford - Service Center

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January 20, 2021

The oil change was fast and very efficient. They washed our truck. Jennifer helped us set our new phone up with the truck. Very satisfied. More

by tfunk21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Seal
January 18, 2021

Zack is an asset to the business. Very friendly young man, never too busy to talk to you and doesnt treat you like a number. Always comes through foe me when i need him. Make an appt and vehicle is fini More

by BEATKINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Front Royal Ford responded

Hello, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

January 04, 2021

Great store Brian is the best !!! I am servicing 4 vehicles at this locstion now. Great people to work with. I am planning on buying another car flr my daughter this year from Roy Funk. Great people a More

by Maynard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Anders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimee Fink
January 04, 2021

Quick appointment, desk staff very helpful. Got right into appointment upon arriving, friendly parts service, job completed in 30 minutes. Reasonable price for service performed. More

by ARHARVEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of employees names.
Feb 13, 2021 -

Front Royal Ford responded

Thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

January 01, 2021

Always great service ,Zack,Aimee, Mike listens and treats you fair and honestly .Have not had a service problem with them.Refered many people to the shop More

by blblythe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal, Aimee Fink
Feb 10, 2021 -

Front Royal Ford responded

Thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

December 24, 2020

Everyone was helpful and nice and answered all my questions and concerns and even showed me what happens when lug nuts swell and damage that they can cause. More

by LISASAMIE2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Front Royal Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

December 09, 2020

Service was quick and efficient. Have been using this dealership for years and have always found them to be friendly and helpful. Highly recommend them. More

by Jim
Recommend Dealer
Yes
Employees Worked With
Aimee Fink
December 06, 2020

I usually get really great service but, this time they couldn't figure out what was wrong. So, now I drive with a jump starter in my truck. It just doesn't want to start at times. I had a new battery put More

by terridorsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal
November 25, 2020

I bring my car to you for the state inspection it's always very convenient and your service staff is friendly. Thanks for doing it so quickly. More

by CALCOOLIDGE27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal, Aimee Fink
Feb 08, 2021 -

Front Royal Ford responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 22, 2020

we like the sales people and Tyler Deavers was a excellent sales person WE has a problem with DMV but Tyler took care of that THANKS Guys More

by jessiespencer
Recommend Dealer
No
Employees Worked With
Roy Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Deavers
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