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Front Royal Ford - Service Center
Front Royal, VA
451 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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451 Reviews of Front Royal Ford - Service Center
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March 03, 2022
Service conducted as explained and I received a friendly call when the truck was ready to pick-up. call when the truck was ready to pick-up. More
by JAHENSLEY59
Verified Customer
March 03, 2022
Always a pleasure dealing with Front Royal Ford. Bought there, serviced there and will continue to do so. Bought there, serviced there and will continue to do so. More
by redbanks1
Employees Worked With
Other Employees :
Tim Whittaker, Billy Albright, John Aguilar
February 28, 2022
Polite, fast service. Was in and out much quicker than I expected. Overall good experience. Was in and out much quicker than I expected. Overall good experience. More
by northernvaff
Employees Worked With
February 21, 2022
They took care of my recall and looked at a potential leak near an axle, which they told me that they cleaned it and told me to come back and have them look at it again after a certain mileage. leak near an axle, which they told me that they cleaned it and told me to come back and have them look at it again after a certain mileage. More
by jmnorman12
February 14, 2022
Very pleased with our service ! Our wait time was minimal…. They even washed our car for us ! Our wait time was minimal…. They even washed our car for us ! More
by cuddlysue62
Employees Worked With
February 02, 2022
Vehicle in for oil change, was told it would be over an hour wait. Vehicle was ready in under an hour. Very friendly technicians. hour wait. Vehicle was ready in under an hour. Very friendly technicians. More
by 72momoftwo
January 31, 2022
got great service very helpful tech found things other dealers didnt truck runs whole lot better if you want good trade in value and good service. go to this dealer. worth the trip. dealers didnt truck runs whole lot better if you want good trade in value and good service. go to this dealer. worth the trip. More
by loribrown008
Employees Worked With
Other Employees :
?????? 5star, Tim Whittaker, Kristen Peterson, John Aguilar
January 13, 2022
They were very helpful and they were pretty quick.I went there to get a state inspection and to check on a recall and they asked me if I would would like to get it done at the same time.I said yes so that w there to get a state inspection and to check on a recall and they asked me if I would would like to get it done at the same time.I said yes so that was very nice and saved me another trip. More
by djenkins5
Employees Worked With
John Aguilar
January 10, 2022
Always received good service in the past. This time not so much. Dropped my truck off at 9 am for an oil change. Called at 3:30 to see if it was done. Service department employee told me that didn't hav so much. Dropped my truck off at 9 am for an oil change. Called at 3:30 to see if it was done. Service department employee told me that didn't have my truck. After 20-25 minutes on the phone including over 10 minutes on hold, they finally located my truck. I asked if it was ready and was told they were finishing up a few things. I asked when it would be ready and was told a little over an hour. They clearly lost my truck in their system/paperwork and hadn't even started it when I called. After my call they rushed it in the shop. I understand these things happen but would have appreciated a more honest answer and an apology. More
by kguichard
Employees Worked With
Alishia
January 08, 2022
I have had great service with Front Royal Ford for many years. I would highly recommend them years. I would highly recommend them More
by TH39
Employees Worked With
