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Front Royal Ford - Service Center

Front Royal, VA

4.5
451 Reviews

451 Reviews of Front Royal Ford - Service Center

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November 22, 2024

Shelly was the service technician. She was very friendly and helpful! I give Shelly 5 stars, her name is not listed under the service department. More

by charlotteheishman2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
November 22, 2024

Laurel has always been excellent! All aspects of her service levels are excellent! She’s become a friend! More

by Mmoseley48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

The team at Ford Service Dept. are always willing to help and they do an excellent job. More

by gemini20878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete
November 09, 2024

Great service! I received a free oil change since I purchased my car at the same dealership. Thank you! More

by rsevill9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

WOW! ! Had an overheating problem the day before I was to leave on a fishing trip, called the service department and they got expedition in and back befor More

by rdmitchelljr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

The service department at Front Royal Ford is outstanding kept communication through the whole process More

by wralbright72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Great service, knowledgeable staff and parts availability is adequate. Nice waiting area and free coffee! More

by ladylaney50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Zack was amazing. Took care of my truck like it was his own. Kept me up to date on the progress. Best experience dealing with a complex issue to date. Kudos to him More

by mattclear78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Laurel is a very knowledgeable and smart service advisor. I don't know how she does all she does! More

by shyoung0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

I’m so grateful with front royal ford they help me and my bussines to get one of my dream truck, definely I be back next year to buy one or 2 more trucks! With them! More

by potrosconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt "The Beard" McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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