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Front Royal Ford - Service Center

Front Royal, VA

4.5
472 Reviews

472 Reviews of Front Royal Ford - Service Center

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February 27, 2025

Matt and everybody was personable, efficient and knowledgeable. MATT WAS GOOD AT EXPLAINING THINGS TO ME AND MY HUSBAND. More

by bunnytigerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt "The Beard" McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zak in the service department has always been good to me.
February 24, 2025

Zach and Laurel at the service department very much helpful in each and every step of the way They communicated with me and explained exactly what was wrong with the front axles greatly appreciate ever More

by Tony Kayal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Zach at the service department went above and beyond by explaining the importance of the front axles always a great pleasure dropping off my Raptor for all of the above services thank you very much Zach an More

by Tony Kayal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Was in for an oil change. Service was great with hardly no wait time , Everyone was nice as well More

by twhoffman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Went in for oil change and tire pressure. Was in and out within two hours. Customer service was professional and friendly. Great job. More

by MARYETTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

It was ok busy but I got my inspection and that was good didn't take long More

by fordgirl4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Andrews
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Great service and great staff. They fixed the problems as they promised. I’ll definitely return there for my next service. More

by nwbean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Great place to get your vehicle taken care of no hassle ppl will go back.! More

by jim@jctreecare.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

They don't talk very much. They don't tell you what happens. What was done to your vehicle during the service or anything else?Unless you prod them and ask them More

by fordgirl4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
January 24, 2025

Easy to work with. Exceeded expectations for sales and service. Sales gets you to the table, finance dept makes sure you get what you need. More

by shandonwatts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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