Front Royal Ford - Service Center

Disappointed that I couldn’t make an appointment for state inspection or at least drop the car off state inspection or at least drop the car off More

Had a wonderful, prompt experience with the service department during a recent appointment. They were thorough, polite and courteous. department during a recent appointment. They were thorough, polite and courteous. More

Ccourteous and professional. It took three visits to correce the awe vacuum issue on my truck. The last visit they only charged for parts. It took three visits to correce the awe vacuum issue on my truck. The last visit they only charged for parts. More

The service department is very professional and was great to work with. I recommend Front Royal Ford to work with. I recommend Front Royal Ford More

Quality work performed on time with no wait. Great Service Department who assisted with Ford’s Customer Service for help with warranty on my vehicle. Great Service Department who assisted with Ford’s Customer Service for help with warranty on my vehicle. More

Told us it would be 2 hours came back in 5 hours and they had not started.. had not started.. More

The service was professional, and I was pleased. I was treated fairly and honestly and will be back. I was treated fairly and honestly and will be back. More

This would have been no stars if I could have rated lower. This was the worst service I experienced in more than 40 years as a Ford customer. Front Royal Ford is leveraging the shortage in the market t lower. This was the worst service I experienced in more than 40 years as a Ford customer. Front Royal Ford is leveraging the shortage in the market to gouge their customers. They are selling scaring elderly customers into buying batteries and wipers they don't need. No level of low these people won't go to in order to make a buck. More

Got me in even though I messed up scheduling the appointment. Work was done fast. appointment. Work was done fast. More

Front Royal Ford goes out of their way to get the service work done. The problem lies with Ford Motor Co being able to supply the repair parts, even on recalls Ford cannot supply the parts to make the repair work done. The problem lies with Ford Motor Co being able to supply the repair parts, even on recalls Ford cannot supply the parts to make the repairs. More