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Front Royal Ford - Service Center

Front Royal, VA

4.5
452 Reviews

452 Reviews of Front Royal Ford - Service Center

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August 13, 2023

I'm so happy I choice this dealership to buy my new truck it is great. More

by somomatk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Andrews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davekos
August 12, 2023

I have been coming here for a couple years now for service and looking at the new and used cars on the lot. I finally found a vehicle and had a great experience purchasing it. More

by beatfantasy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
August 10, 2023

Took this car in for the brake hose recall. after taking the escape in for motor replacement than was out of warranty. John did good job on both cars.Kept me informed about what wad going on. More

by blblythe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
August 10, 2023

They are always looking out for when your parts will be delivered and they dont forget a customer's needs. Laurel is very knowledgeable about her job and Front Royal Ford gets your vehicle in and get the r More

by wuddypecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

Took my car in for the brake line recall,John was great got the car done with no delays. More

by blblythe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
August 09, 2023

Zach is always great along with the team he works with and is available when I have questions. More

by gemini20878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

The the folks that I dealt with on the service on our F250 were polite, professional, and thorough. More

by miltongore48
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

I took my truck in for a recall and regular maintenance. Was completed in a timely manner. Very pleased with service department A+ More

by JTT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna, John Aguilar
August 01, 2023

Am told that the coolant leak and other issues on F250 have been repaired This is a result of the very fine efforts of Laurel O'Connor. More

by miltongore48
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

Best service ever. I needed a lot done with the vehicle and is was finished in record time! Runs like new. More

by clarkn224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Aguilar
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