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Front Royal Ford - Service Center

Front Royal, VA

4.5
452 Reviews

452 Reviews of Front Royal Ford - Service Center

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October 16, 2023

Dealership is customer friendly and easy to work but did not have the required parts to complete my scheduled maintenance. Would have been smart to verify parts before appointment so I wouldn't have to sche More

by armand.boyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
October 09, 2023

Great service from the day I bought my F-150 through the first oil change this weekend. I would highly recommend anyone to come purchase and service their vehicles through Front Royal Ford. More

by CHRIS M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

My name is Paul. 15 words won't come close to telling how bad their service is. I have had my vehicle there twice in the past 8 weeks. the first time was there to hav More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Aguilar
September 28, 2023

This dealership is very customer-oriented. Very professional and very friendly. Their service department is extremely efficient. More

by hooter_82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

Buying was easy and service has been excellent. Easy to work with. Service department was quick and efficient. More

by mbstraydog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Albright, John Aguilar
September 14, 2023

Your wait time is horrible I was told it would take 45 minutes and two hours later my car was done. More

by Kpsea1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

This dealership is 40 minutes from my house. I wouldn't go anywhere else. The service has always been excellent. The staff is very friendly and helpful. More

by Pony rider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
September 05, 2023

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by bobsmith22630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
August 23, 2023

The service department members were polite and friendly. The work was completed quickly and the cost was good for my pocket. More

by Kstoneds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
August 16, 2023

my experience was very good, she was very helpful with my car. It was done very quickly. More

by skprimerano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
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