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Front Royal Ford - Service Center

Front Royal, VA

4.5
472 Reviews

472 Reviews of Front Royal Ford - Service Center

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April 18, 2025

Always great timely service, and good communication. Advisors are always friendly and helpful at drop off and pick up. More

by timothy.whittaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

The Front Royal Ford service department is efficient, helpful, and friendly. We like them so much that we drive almost 30 miles for their service. More

by David.golden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

Ordered parts three or four days ago haven’t got them in yet so when they do the job, I will rate the service More

by holsinger06
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Great folks! No upsale. Zach is always courteous and helpful. Quick oil change service, they get you in and out with no appt needed. More

by jsarwine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

All my contact with this dealership has been excellent! From buying the SUV to Service! More

by shinobikai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Did not receive a complete service on vehicle as instructed or requested was lied to More

by PDAVIS918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know their name
Mar 14, 2025 -

Front Royal Ford responded

Good afternoon. This is Bryan Anders, the service manager. Please give me a call at 540-636-2901 to discuss your visit.

March 08, 2025

Great service provided- enjoy the excellent work they perform on our vehicles and pickup and delivery service when vehicle has been serviced. More

by kemendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

The staff is very friendly and responsive. Yes, yes, yes, yes, yes, yes, yes, yes! More

by rwojcik7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know.
February 28, 2025

Laurel has always been very helpful with what ever the reason that I've been to the dealership. More

by TDEMASI57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

THOSE THOMAS TECHNICIANS ARE THE GREATEST! ALWAYS GREAT WORK AND KEEPING MY VEHICLE CLEAN AND PERFORMING FINE MAKES ME HAPPY !!! More

by royl52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Anders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamza Saeed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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