Back

Front Royal Ford - Service Center

Front Royal, VA

4.5
470 Reviews

470 Reviews of Front Royal Ford - Service Center

Sort by
March 17, 2025

Great folks! No upsale. Zach is always courteous and helpful. Quick oil change service, they get you in and out with no appt needed. More

by jsarwine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

All my contact with this dealership has been excellent! From buying the SUV to Service! More

by shinobikai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Did not receive a complete service on vehicle as instructed or requested was lied to More

by PDAVIS918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know their name
Mar 14, 2025 -

Front Royal Ford responded

Good afternoon. This is Bryan Anders, the service manager. Please give me a call at 540-636-2901 to discuss your visit.

March 08, 2025

Great service provided- enjoy the excellent work they perform on our vehicles and pickup and delivery service when vehicle has been serviced. More

by kemendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

The staff is very friendly and responsive. Yes, yes, yes, yes, yes, yes, yes, yes! More

by rwojcik7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know.
February 28, 2025

Laurel has always been very helpful with what ever the reason that I've been to the dealership. More

by TDEMASI57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Matt and everybody was personable, efficient and knowledgeable. MATT WAS GOOD AT EXPLAINING THINGS TO ME AND MY HUSBAND. More

by bunnytigerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt "The Beard" McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zak in the service department has always been good to me.
February 27, 2025

THOSE THOMAS TECHNICIANS ARE THE GREATEST! ALWAYS GREAT WORK AND KEEPING MY VEHICLE CLEAN AND PERFORMING FINE MAKES ME HAPPY !!! More

by royl52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Anders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamza Saeed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Zach and Laurel at the service department very much helpful in each and every step of the way They communicated with me and explained exactly what was wrong with the front axles greatly appreciate ever More

by Tony Kayal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Zach at the service department went above and beyond by explaining the importance of the front axles always a great pleasure dropping off my Raptor for all of the above services thank you very much Zach an More

by Tony Kayal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...