Front Royal Ford - Service Center

I wish to revise my review everyone encountered at this dealership is happy, fun and pleasant dealership is happy, fun and pleasant More

This is the 2nd time working with this dealership, I couldn't recommend it enough couldn't recommend it enough More

Completely refused to acknowledge a shake in the steering wheel even when I have video footage of items in the passenger get continue rattling as if the wind was blowing through the cabin. Said lugs were loo wheel even when I have video footage of items in the passenger get continue rattling as if the wind was blowing through the cabin. Said lugs were loose even though I checked them with a torque wrench in the parking lot before dropping truck off, to (ideally) eliminate any chance of them trying to xx me. They said they were going ro replace the fender liner that was blowing in the wind, but didn't. More

Both of my experiences with the service department have been excellent. Laurel is courteous and efficient and very pleasant to work with. I plan to continue to bring my vehicle to Front Royal Ford for serv been excellent. Laurel is courteous and efficient and very pleasant to work with. I plan to continue to bring my vehicle to Front Royal Ford for service. More

I have been using this dealer and it predicessor (Shenandoah Ford) since I moved to this area. Service has always been great. I also bought 2 cars from them. I am more than happy with them. (Shenandoah Ford) since I moved to this area. Service has always been great. I also bought 2 cars from them. I am more than happy with them. More

Thanks and Great Job by all personnel at Front Royal Ford. Answered all of our questions... Ford. Answered all of our questions... More

This was our first experience with Front Royal Ford and I highly recommend them to anyone in the market for a new vehicle. Caitlyn and all the staff that helped her were courteous and thorough in understand highly recommend them to anyone in the market for a new vehicle. Caitlyn and all the staff that helped her were courteous and thorough in understanding what we were looking for in our new Maverick. They went out of their way to ensure we got the truck with the right features to suit our needs at a good price. More

Great place for service and Zach is awesome! Always friendly and willing to make a customer happy Always friendly and willing to make a customer happy More

We didn’t use the service center but we bought a new expedition with Christyn and Tony. Both were fabulous- didn’t pressure or push us but got us what we needed. expedition with Christyn and Tony. Both were fabulous- didn’t pressure or push us but got us what we needed. More

Always great timely service, and good communication. Advisors are always friendly and helpful at drop off and pick up. Advisors are always friendly and helpful at drop off and pick up. More