Front Royal Ford
Front Royal, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 939 reviews
I work for Sherwin-Williams, and we use all Ford products in our Fleet. When my wife wanted to look at Chevrolets, I insisted that we should also look at what Ford has to offer. I was pleasantly surprised in our Fleet. When my wife wanted to look at Chevrolets, I insisted that we should also look at what Ford has to offer. I was pleasantly surprised to discover that Ron Nicholson now works at Shenandoah Ford. Ron is one of the most honest guys I know. I always feel like he is being straight forward with me and in no way misleading or deceiving. I really like his no hassle way of selling cars and how willing he is to make sure, we get what we need. We test drove 4 vehicles and I know if I would have wanted to test drive 4 more, Ron would have been happy to do it. The dealership is clean, big, and is staffed by knowledgeable employees that really enjoy giving great customer service. If Ron is still selling vehicles when I need my next one, I will absolutely buy it from him. More
Everyone was very friendly; all smiles. No one seemed bothered with us as they do at some dealerships. We were told to take our time with the test drive, there was no rush. Upon deciding to trade in ou bothered with us as they do at some dealerships. We were told to take our time with the test drive, there was no rush. Upon deciding to trade in our older vehicle, we forgot to bring the title with us, and we were toldd "no problem, bring it in tomorrow." Overall, a great experience. More
We had gone into this dealership with the mindset of visiting many that day. The second car we test drove with Ron was the one we ended up buying. We were not pressured, we had come to an agreement on visiting many that day. The second car we test drove with Ron was the one we ended up buying. We were not pressured, we had come to an agreement on the price, and was out with our new car in to time. No waiting on tags either from DMV, all taken care of. Everyone was very pleasant. They took the time to set up SYNC in my new car. More
Everyone was very nice and they was very helpful, I wanted a bigger car with more space and they was very patient with me to put me in something nice. This car dealership is one of the best ford places wanted a bigger car with more space and they was very patient with me to put me in something nice. This car dealership is one of the best ford places that I have been to and will recommend them to my family and friends. :) More
Great experience. Bought on Internet with help of Christa taking pictures. Great sales lady, entire staff top notch people. Delivered car 4 hrs without asking. Would buy again without hesitation. taking pictures. Great sales lady, entire staff top notch people. Delivered car 4 hrs without asking. Would buy again without hesitation. More
The people of this dealership were all friendly. They didn't try to push anything on you. They even helped crunch numbers to help and see what we were working with. I would highly recommend them to anyon didn't try to push anything on you. They even helped crunch numbers to help and see what we were working with. I would highly recommend them to anyone looking for a vehicle. More
Friendly, professional staff, with a positive attitude and not pushy. In past experiences with other dealerships there are salesman who seem to be desperate to land a sale, not in this situation ot my exp and not pushy. In past experiences with other dealerships there are salesman who seem to be desperate to land a sale, not in this situation ot my experience with Shenandoah Ford. I was ther on. Friday to drop off my Fiesta for service, was looking at the C-Max. Frank asked if he could be of any help, I stated no and he left it at that. I came back the next day to pick up my Fiesta, while waiting for last minute work on my Fiesta I was looking at a Ford Focus. Franks approached and I had a few questions on the Focus. From that poi t, we satartes the paperwotk and a short time later I was in my 2013 Focus. All I can say is Thank You for not using high pressure sales tactics, I would have left quickly. My 2011 Fiesta was fine, not as roomy as a Focus, but for adequate for a daily commuter car. More
I had an excellent experience at Shenandoah Ford. This is the second vehicle I have purchased there. Jeff and Missy were excellent. They were very friendly, helpful, and went above and beyond to make buying the second vehicle I have purchased there. Jeff and Missy were excellent. They were very friendly, helpful, and went above and beyond to make buying a new car a great experience. More
We found Shenandoah Ford by browsing cars online and decided to check the dealership out in person. The experience in general was positive and the price was fair. Overall, I was happy with the service decided to check the dealership out in person. The experience in general was positive and the price was fair. Overall, I was happy with the service the employees offered and the extra work they put in to give me as much information as possible. More