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Front Royal Ford

Front Royal, VA

4.6
1,105 Reviews
Front Royal Ford is more than just new and used sales, parts, and service. Our team, housed in Front Royal, is proud to serve drivers from Winchester VA, Strasburg VA, Woodstock VA, Luray and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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9135 Winchester Rd.

Front Royal, VA

22630

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Showing 1,105 reviews

April 19, 2021

I’m happy with my visit to the dealer and I was received by an old man very kind and guided me to the right person helping e with the subject I was for I didn’t take his name More

by alexmadrid1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Loar
April 19, 2021

Salesman was very helpful prices were good nice place to visit had what I liked woman in finance was very helpful an clear about what warranty we wanted More

by tas6206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamza Saeed
April 14, 2021

Cliff was very professional and had good knowledge of the vehicle . He was not overly aggressive and gave my wife and I space to be sure of our purchase . More

by clluttrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Clifford Dove, Roland Carter
April 10, 2021

My experience was great. After I decided on a vehicle the process was quick and easy. Tyler was an awesome salesman. I would come back to Front Royal Ford and would recommend them to anyone. More

by 2413swisher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Deavers, Roland Carter
Apr 11, 2021 -

Front Royal Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2021

Drive up service was prompt. Vehicle was moved into service bay and started within 5 minutes. Price for “the works” was much less than expected. More

by mmatyuf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

Had to stop in for an emergency repair as car was overheating. Problem was quickly determined. Part had to be ordered, but work was completed as promised and was covered by warranty. More

by LASWARTZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Front Royal Ford responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

April 06, 2021

Excellent service. Our issue was addressed quickly. Service tech was friendly and outlined our options for us clearly and concisely. Offered to let us leave the car there until we could have it moved. More

by magcook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Front Royal Ford responded

Hello, your satisfaction means a lot to us, and we truly appreciate you choosing Front Royal Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

April 02, 2021

Salesman was very friendly. Very accommodating. Felt a little bit rushed in our decision making. Did not like the offer on our car as trade in. Was not completely happy with detailing of vehicle. Finance More

by steven-crim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clifford Dove, Hamza Saeed, Roland Carter
March 29, 2021

Zach always works with me to get my truck taken care of. I work unusual hours and Zach always works me in with no appointment. More

by BLURIDG55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Front Royal Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Zach here at Front Royal Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

March 29, 2021

Excellent Service Excellent Staff Everyone did an outstanding job Will return to buy again. I will recommend all staff did a wonderful job and very professional Thank You !!! More

by rlb1719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Brill, Anthony Bogacki, Jeff Davekos, Roland Carter
Mar 30, 2021 -

Front Royal Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Front Royal Ford. We're looking forward to your next visit with us! Have a great day!

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