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Front Royal Ford

Front Royal, VA

4.6
1,105 Reviews
Front Royal Ford is more than just new and used sales, parts, and service. Our team, housed in Front Royal, is proud to serve drivers from Winchester VA, Strasburg VA, Woodstock VA, Luray and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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9135 Winchester Rd.

Front Royal, VA

22630

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Showing 1,105 reviews

July 26, 2021

very nice, friendly service, car was done in just a couple of hours. Look forward to dealing with the service dept again, As always service people are very helpful, Thanks More

by GRL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
July 26, 2021

It would be helpful to be able to schedule service instead of first come first serve. Having customers line up before the service department opens is a strange practice in my opinion. More

by chad.wray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
July 19, 2021

Dropped truck off in am and it was ready by noon. Everyone was friendly and helpful. I will recommend them to friends and family. Ok More

by timglitzner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
Aug 19, 2021 -

Front Royal Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 15, 2021

Our experience with Purchasing my vehicle at Front Royal Our experience with Purchasing my vehicle at Front Royal Ford the other evening, I have to say: was one of the best car buying experience’s I have e More

by S. King
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Deavers, Roland Carter
Aug 19, 2021 -

Front Royal Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Front Royal Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

July 14, 2021

Tyler deavers was the sales man that helped me get my 2014 Toyota! And can I say he really puts the customers first, payed attention to all i wanted the the finance team was so polite and explained every More

by kayla_deavers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Deavers, Hamza Saeed
Jul 21, 2021 -

Front Royal Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

July 10, 2021

The vehicle was exactly what I was looking for. The staff were very friendly. The overall experience was very good. I didn't have to really go out of my way for any negotiations as there was none to make. Al More

by Mom2FourMilitaryGirls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Carter
Jul 21, 2021 -

Front Royal Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

July 08, 2021

I always receive great service at Front Royal Ford. The service manager and staff always inform me of what is needed to be done and the estimated cost which I appreciate. Gerald More

by BONNDODS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Aguilar
Jul 14, 2021 -

Front Royal Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 08, 2021

They got me on quick. Also we’re very nice . I like that the service is close to home also. They also did an inspection! More

by sharonlynn59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Braithwaite
Jul 14, 2021 -

Front Royal Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

July 07, 2021

Bought a 2019 F150 that was practically brand new. The dealership itself has improved My experience with the sales person Amber after the sale was horrible. Follow up was not good. She reluctantly answere More

by hv2hnt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Spaid, Kristen Peterson, Hamza Saeed
Jul 14, 2021 -

Front Royal Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If there is anything else we can do to assist you, please let us know! Take care!

July 02, 2021

Jeff was great in getting the deal done close to what I wanted. Made the process much easier to deal with. Would definitely buy there again. More

by thndrft
Recommend Dealer
Yes
Employees Worked With
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davekos
Jul 06, 2021 -

Front Royal Ford responded

Hi, thank you for sharing your positive experience! We look forward to your next visit! Take care!

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