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Front Royal Ford
Front Royal, VA
974 Reviews
Front Royal Ford is more than just new and used sales, parts, and service. Our team, housed in Front Royal, is proud to serve drivers from Winchester VA, Strasburg VA, Woodstock VA, Luray and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 974 reviews
January 27, 2022
I worked with Jared Pence on the purchase of a new 2022 Ford Truck and the experience was great from start to finish. He kept in touch throughout the 7 month ordering process. I was very happy with Jared a Ford Truck and the experience was great from start to finish. He kept in touch throughout the 7 month ordering process. I was very happy with Jared and Front Royal Ford and highly recommend Jared. More
by jconklinsr
Verified CustomerEmployees Worked With
January 20, 2022
Excellent Customer Service! Jared was fast and proficient! Excelled my expectations! All my questions and concerns were answered! Highly recommend to others! proficient! Excelled my expectations! All my questions and concerns were answered! Highly recommend to others! More
by Chelss
January 19, 2022
Great dealership to work with. Billy is a great salesmen. Will buy from them again. Thanks, Kenny Will buy from them again. Thanks, Kenny More
by backhoeservice
January 19, 2022
Sold me what seems to be a very solid, reliable Acura TLX... There was a miscommunication between managment and sales regarding the price of the vehicle. They honored the listing price that was posted TLX... There was a miscommunication between managment and sales regarding the price of the vehicle. They honored the listing price that was posted on their website. More
by bgiles2009
January 19, 2022
Jared and team were awesome. It was the quickest, easiest, and most painless car buying experience I've ever had and in extremely happy with my new car! easiest, and most painless car buying experience I've ever had and in extremely happy with my new car! More
by brienarroyo79
January 13, 2022
They were very helpful and they were pretty quick.I went there to get a state inspection and to check on a recall and they asked me if I would would like to get it done at the same time.I said yes so that w there to get a state inspection and to check on a recall and they asked me if I would would like to get it done at the same time.I said yes so that was very nice and saved me another trip. More
by djenkins5
Employees Worked With
John Aguilar
January 12, 2022
Great experience Amber was very helpful in getting my new bronco. Will return for future car. bronco. Will return for future car. More
by sjones2220
January 10, 2022
Always received good service in the past. This time not so much. Dropped my truck off at 9 am for an oil change. Called at 3:30 to see if it was done. Service department employee told me that didn't hav so much. Dropped my truck off at 9 am for an oil change. Called at 3:30 to see if it was done. Service department employee told me that didn't have my truck. After 20-25 minutes on the phone including over 10 minutes on hold, they finally located my truck. I asked if it was ready and was told they were finishing up a few things. I asked when it would be ready and was told a little over an hour. They clearly lost my truck in their system/paperwork and hadn't even started it when I called. After my call they rushed it in the shop. I understand these things happen but would have appreciated a more honest answer and an apology. More
by kguichard
Employees Worked With
Alishia
January 08, 2022
I have had great service with Front Royal Ford for many years. I would highly recommend them years. I would highly recommend them More
by TH39
Employees Worked With
