Front Royal Ford

Efficient, quick and very courteous. Front Royal Ford has been my go to for years. Front Royal Ford has been my go to for years. More

Patrick at Front Royal Ford is wonderful. My husband and I made our first car purchase together at the end of 2024 and Patrick was extremely helpful through every step. The truck needed servi My husband and I made our first car purchase together at the end of 2024 and Patrick was extremely helpful through every step. The truck needed servicing before we could take it home, so he set us up in a loaned Bronco and communicated with us throughout each day so that we knew what was going on and had a timeline. When the day came that our truck was ready to be delivered, Patrick waited all day, and even though the delivery team had already gone home, he drove it 45 minutes to our house in Manassas, in the pouring rain, after business hours, on New Years Eve. We were very impressed with Patrick and Front Royal Ford for going above and beyond to take care of us and will recommend them to friends/family for future car purchases. More

They take care of your needs! Always willing to help in a timely manner! Thanks Always willing to help in a timely manner! Thanks More

I am very pleased with the service and sales . very professional and attentive to the customer. very professional and attentive to the customer. More

The transaction went very smooth. Ali put forth the right amount of energy without pushing as they weren't the only dealer I was dealing with. The final sale went smooth. If they had Ali put forth the right amount of energy without pushing as they weren't the only dealer I was dealing with. The final sale went smooth. If they had negotiated the price down even slightly, they would have had a sale a week earlier. I would purchase another vehicle from them and I would recommend Ali. More

Tech was very professional and knowledgeable of what he was doing. He explained to me in a way that I understood what he was doing and what the problem was. was doing. He explained to me in a way that I understood what he was doing and what the problem was. More

Bought a used F150 had first oil change and service work done. Absolutely wonderful staff and service done. Absolutely wonderful staff and service More

Mr McDonald was great to work with and the dealership is was great also would recommend them to other's. was great also would recommend them to other's. More

Everyone was very polite and professional very happy with my purchase. Thanks to everyone there my purchase. Thanks to everyone there More

Usually have a good experience but didn't this time. My service rep was good and she kept me informed and was very professional. My issue was with the tech who looked at my F 150. I asked him to look at My service rep was good and she kept me informed and was very professional. My issue was with the tech who looked at my F 150. I asked him to look at my oil pump and oil pressure switch/sending unit because at times, the low pressure light was coming on at idle when I am stopped at a light or stop sign. Once I accelerate, the light went off, and the oil pressure returned to normal. Other than that, the vehicle runs great. Yes, it has high miles, 344000, and yes, the check engine light is on for a bad sensor. But, the vehicle runs at normal temp, accelerates fine, does not lose power, burn oil, etc. The service rep came back and relayed that the tech identified low oil pressure at a certain rpm, I knew that already, and I now need a new engine?? I asked and was told that he did not look at the pressure sending switch or the oil pump or any of the other myriad of interim steps to take when a vehicle has low oil pressure ONLY WHEN NOT STEPPING ON THE GAS, and even then, not all of the time. I don't even think he looked to see if the oil filter or lines were clogged. Pretty disappointing but I told her to work up the new engine estimate even though this is not what I need, and I have no intention of replacing the engine at this juncture. I also got charged $169 for an hour of the tech's time even though I doubt he spent an hour looking at my truck. As I said, pretty disappointing. I am in the process of getting a second opinion on my truck. More