Friendly Honda

The first encounter was was very timely. Andrew was very pleasant,professional and knowledgeable. He had the car ready in a timely manner and went through all the instrumentation on the panel and set up my pleasant,professional and knowledgeable. He had the car ready in a timely manner and went through all the instrumentation on the panel and set up my I phone for me, which was great! I don't remember the name of the person who handled the financing, I am so sorry, because we knew people in common, but he was very pleasant and and professional also. It was a great experience. More

THIS IS THE SECOND NEW HONDA CIVIC I HAVE PURCHASED FROM YOUR DEALERSHIP IN THE LAST 4 YEARS. I BOUGHT BOTH CARS FROM RON ALEXANDER. I WORK IN SALES MANAGEMENT,SO THAT BEING SAID I APPRECIATE GREAT SERVICE. YOUR DEALERSHIP IN THE LAST 4 YEARS. I BOUGHT BOTH CARS FROM RON ALEXANDER. I WORK IN SALES MANAGEMENT,SO THAT BEING SAID I APPRECIATE GREAT SERVICE. I GET THAT AT ALL TIMES AT YOUR DEALERSHIP. RON IS EXCELLENT. YOU SHOULD BE PROUD TO HAVE SOMEONE OF THAT QUALITY ON YOUR TEAM. IT IS ALWAYS A PLEASURE TO DO BUSINESS WITH HIM. HE TRULY WENT ABOVE AND BEYOND TO GET THE CAR I WANTED IN THE COLOR I WANTED, AND AS ALWAYS HE DID IT ,AND I WAS NOT DISAPPOINTED. SO I WOULD LIKE TO THANK HIM, FOR ALL THE GREAT SERVICE HE HAS ALWAYS GIVEN TO ME. A LOYAL CUSTOMER FOR LIFE......Victoria A. Digilio More

Salespersons are straightforward and make things clear. Salespersons are straightforward and make things clear. And the entire sales process is OK that would not take too much time.But they should be more Salespersons are straightforward and make things clear. And the entire sales process is OK that would not take too much time.But they should be more prepared for my finance situation and I have to pay in cash for the car finally. Price is all right but hard to bargain. More

This was my first trip to Friendly Honda. The showroom is clean and comfortable. My salesperson, Frank Buccione, is a top notch professional!! I am very happy with the CR-V I've leased. clean and comfortable. My salesperson, Frank Buccione, is a top notch professional!! I am very happy with the CR-V I've leased. More

An overall very good experience. Salesman was very helpful and knowledgeable. Dealership was a nice facility and I liked the fact that they have long time employed employees. " helpful and knowledgeable. Dealership was a nice facility and I liked the fact that they have long time employed employees. " More

I had a fantastic experience at Friendly Honda with Papa. When I purchased my 2000 CRV I had a salesman who was condesending and rude so was hesitant to go back to Friendly. However, I knew several people When I purchased my 2000 CRV I had a salesman who was condesending and rude so was hesitant to go back to Friendly. However, I knew several people who spoke highly of Friendly so went back. Papa took the time to explain how everything worked in my new car and even set up my phone for me to work with the bluetooth. I would highly recommend Friendly and would direct people to go see Papa! More

When you enter the showroom you are greeted by a very pleasant receptionist and sales personnel willing to lend a hand even though you are not their customer. Ron Alexander,salesman, made the buying pr pleasant receptionist and sales personnel willing to lend a hand even though you are not their customer. Ron Alexander,salesman, made the buying process very easy and satisfying. He is knowledgeable and does an outstanding job explaining the vehicle's options. The delivery process was as satisfying as the buying process. He assured me the car would be ready at a specific time and it was. Ron spent more time explaining how things work then I expected he would. While the purchased price was not as low as I wanted, I feel he offers a fair price and I signed the contract feeling we both got a good deal. I enjoyed the atmosphere at Friendly Honda.You don't feel pressured to make a quick decision. It seems to be a well managed dealership.I highly recommend them. More

satisfied with all processes of purchasing my new auto..all my questions were answered satisfactorily and quickly..everyone I spoke with were helpful and considerate..as I got in my new car and drove auto..all my questions were answered satisfactorily and quickly..everyone I spoke with were helpful and considerate..as I got in my new car and drove away I was very happy..I came into the dealership on sar. at 11 am..I had some problems with my insurance company and Justin helped me to work it through with his patience and confidence. at 3 pm that same day I was on the road in my new vehicle! More

I was shopping for a late model CRV with low miles and had trouble finding what I was looking for in my local area. Prices were fair, but I was stretching my budget and needed to find an LX so that I wasn had trouble finding what I was looking for in my local area. Prices were fair, but I was stretching my budget and needed to find an LX so that I wasn't paying for features I really didn't need. I saw the one I eventually purchased from Friendly Honda online with just over 5k miles on it and called to ask about it. The car had just arrived and hadn't been detailed yet and Kenny, the salesman, did not have a lot of information about it. However, he offered to take some pictures of the car and send them to me. I didn't want to drive 2.5 hours if there were marks all over it. What I like most about my experience is that Kenny sent me photos of the exterior and interior, even though the interior had stains all over the driver seat and parts of the drivers door. It looked like spilled paint. This was a disappointment at the time, because I was sure I would not want to buy the car if the stains could not come out. However, I later appreciated the fact that Kenny did not try to cover it up or delay sending pictures until the car could be cleaned. He was up front and honest about the car's condition. The next day, I received more pictures from Kenny and the stains were gone. The detail crew really did a great job and the car looked near-new. My wife and I made the trip and we bought it. I have to also give credit to the finance manager (I don't recall his name)who took a good half hour explaining the benefits of the extended warranty. I was sure I didn't want it at first, but now that the purchase is done, I am glad I got it, because I do not have any concerns regarding my purchase. We were there after closing time by the time we finished and I felt no pressure to rush at any time. I have been in sales my entire career and this is how I treat my customers; but it is a rarity that I feel I receive the same treatment. I can say I received it at Friendly Honda. More