Friendly Honda

The efforts of the staff are wonderful! I recently had a not so pleasant experience with some of the members of the service department, which is unfortunate. However, thanks to the diligence I recently had a not so pleasant experience with some of the members of the service department, which is unfortunate. However, thanks to the diligence of the team, especially Veronica, I was able to turn a negative into a great positive. Veronica and I spoke in depth about my experience and came up with some new and creative ways to make all future visits more pleasant for everyone. I hate to write any negative reviews but I was very upset but luckily was able to rectify the situation. I will definitely continue to visit Friendly HONDA going forward. Special thanks to Jim, Dan and Taylor in the service department for also making all attempts to keep our relationship with one another. Kudos! More

Helpful Dave helped me out with a large bill and allowed me to store my vehicle until I could get help with fixing it. Although the price was different when I Dave helped me out with a large bill and allowed me to store my vehicle until I could get help with fixing it. Although the price was different when I picked up the vehicle, the dealership made good. More

Oil Change I had an appointment they were ready to take it. They also said I needed a tire rotation for an extra $25. Don’t like the prices of everything but the I had an appointment they were ready to take it. They also said I needed a tire rotation for an extra $25. Don’t like the prices of everything but they always do a good job. More

Thank You This is my third Honda from Friendly Honda. I would never even consider purchasing a car from anyone else. Rick Studler has sold me all three. He This is my third Honda from Friendly Honda. I would never even consider purchasing a car from anyone else. Rick Studler has sold me all three. He is a gem. And Scott and the other men take wonderful care of my car. They are courteous, professional and always take the time to listen if I have questions. More

Very easy to work with My husband was in the hospital and Darlene helped me to put a hold sight unseen on a low mileage 2010 crv that they just taken in until I could get d My husband was in the hospital and Darlene helped me to put a hold sight unseen on a low mileage 2010 crv that they just taken in until I could get down there. Then the salesman, Vladimir Papazov , came in on his day off to process the sale for me since it was the only day that I could take care of it. He took plenty of time to go over the car with me and picked up that two of the keys had not been reconfigured correctly. This saved me from having to make the 40 minute drive each way again. No pressure from anyone and they were all indeed “friendly”. I would highly recommend this dealership in Poughkeepsie . More

Returning Customer I was very satisfied with my Sales Person Peter Arvanetes. I had the pleasure to deal with him three years ago & he is always professional and accommo I was very satisfied with my Sales Person Peter Arvanetes. I had the pleasure to deal with him three years ago & he is always professional and accommodating. More

Took waaaayyyyy too long to purchase Went knowing the vehicle and agreed upon price. Got there and car has lots of undisclosed dings and wasn’t cleaned or prepped for delivery. Took the Went knowing the vehicle and agreed upon price. Got there and car has lots of undisclosed dings and wasn’t cleaned or prepped for delivery. Took the vehicle anyway but it took a total of 5 hours and that is ridiculous. Nice employees, but horribly inefficient processes. More

Timely Service The advisor delivered the vehicle when promised and was very friendly and courteous. However, I honestly believe they didn't check my headlight while The advisor delivered the vehicle when promised and was very friendly and courteous. However, I honestly believe they didn't check my headlight while it was in the shop. Everything else was fine. More

Great service Very friendly person help me and good service, clean and fast. Helpful and love the valet parking. Was packed but still came out Early. Ty Very friendly person help me and good service, clean and fast. Helpful and love the valet parking. Was packed but still came out Early. Ty More