Friendly Honda

Best service tech and advisor ever! Had problem with my 2018 HRV. Couldn’t get it diagnosed or repaired. Went to Friendly Honda. The technician, Artie Peters diagnosed the problem, had p Had problem with my 2018 HRV. Couldn’t get it diagnosed or repaired. Went to Friendly Honda. The technician, Artie Peters diagnosed the problem, had parts ordered and imparted the information to me by that afternoon. John Stinson, the advisor, arranged a loaner car for me before I even asked. I was apprised of the repair progress all along the way. My car has been in perfect working order since. Artie is the key. Supersmart technician. Highly recommended. I’d like to thank both John and Artie for their patience and expertise in making this repair experience a painless and in fact pleasant one! This is the place to have your Honda repaired, maintained and kept in good working order. It’s all right here. Pleasant, professional, knowledgeable and truly Friendly! More

Satisfied Customer Staff was "friendly and courteous"were very supportive in answering all your questions and keeping you up to date on the repairs and cost. Wish the d Staff was "friendly and courteous"were very supportive in answering all your questions and keeping you up to date on the repairs and cost. Wish the dealership had more loaner cars! More

Very good service easy to make appointments over the internet . convenient location excellent sales and service team . Free coffee and donuts while you wait . valet pa easy to make appointments over the internet . convenient location excellent sales and service team . Free coffee and donuts while you wait . valet parking with 7 points safety checklist . More

AMAZING CUSTOMER SERVICE! Informative and clear communication regarding car issues. Extremely accessible service manager. Very professional. Gave advice on priorities of repair Informative and clear communication regarding car issues. Extremely accessible service manager. Very professional. Gave advice on priorities of repairs and expected costs. Trustworthy and reliable. More

My experience at Honda From the moment I entered the service garage I was assisted by Dan he was very polite and courteous and immediately escorted me inside and provided me From the moment I entered the service garage I was assisted by Dan he was very polite and courteous and immediately escorted me inside and provided me with excellent customer service. He explained EVERYTHING that would be done to my car. He was extremely professional. More

NYS Inspection Friendly Honda performed a NYS inspection on my leased Honda Civic. I was able to schedule online, and I didn't have to wait long at all. I've gone to Friendly Honda performed a NYS inspection on my leased Honda Civic. I was able to schedule online, and I didn't have to wait long at all. I've gone to the dealership for oil changes as well, and I highly recommend them. They are friendly (per the name) and professional. More

Excellent customer service Came in for a scheduled oil change. Jess, the customer service tech I dealt with was very friendly and extremely knowledgable. They were busy but she Came in for a scheduled oil change. Jess, the customer service tech I dealt with was very friendly and extremely knowledgable. They were busy but she took the time to address any issues I had and answer all my questions. I would recommend Friendly to anyone. (I was also out at the promised time, which is a huge plus) More

Review of scheduled service maintenance. Had a service appointment made the week prior. Dropped the car off the day before the appointment. At the end of the next day the car had not been loo Had a service appointment made the week prior. Dropped the car off the day before the appointment. At the end of the next day the car had not been looked at despite my calling to ask if it would be ready on time. I think there is a breakdown in communication at this dealership. After my experience I tried to reach the service manager next day. No response. More

Slow service 1hour 20 min. Oil change & replace wiper blades. Had appointment.. 2 wiper blades. $ 30.00. Unusual for Friendly. Late services have been slow. Pr 1hour 20 min. Oil change & replace wiper blades. Had appointment.. 2 wiper blades. $ 30.00. Unusual for Friendly. Late services have been slow. Previous visit sat for 1 hour 30 minutes, Never told reason until finished More

Was awesome The customer service is awesome.they take the time to explain everything they are doing .they are always polite and it is alway a wonderful experience The customer service is awesome.they take the time to explain everything they are doing .they are always polite and it is alway a wonderful experience More