Friendly Honda

Wonderful dealership From the moment we sat down with our salesperson Brandi she made it easy to turn in our lease early and move into another lease. This is the 6th vehic From the moment we sat down with our salesperson Brandi she made it easy to turn in our lease early and move into another lease. This is the 6th vehicle we have leased through friendly Honda. She explained all the new technologies and walked us through it step by step: would recommend her to anyone looking for a new car or lease. More

Customer satusfaction Had a wonderful time at Honda picking out my new vehicle. Staff was very courteous and knowledgeable. I will be recommending others to buy Homda Had a wonderful time at Honda picking out my new vehicle. Staff was very courteous and knowledgeable. I will be recommending others to buy Homda More

Honda Civic The experience I had at Friendly Honda couldn’t have been better. Gary, Papa, and James took the time and listened to what I was looking for and wante The experience I had at Friendly Honda couldn’t have been better. Gary, Papa, and James took the time and listened to what I was looking for and wanted to do and flawlessly made it happen. They were the epitome of “friend” in Friendly. I look forward to working with them all again when the next time comes. 5 stars all the way. Gary, your names not on the list for stars but you get 5 stars too. I appreciated the way you took the time to “teach” me the car and invited me back for any future training. More

Better than Disney World First time buying in a dealer ship and it was the most comfortable, smooth, fast, enjoyable, felt like being in a family member home. All this thanks First time buying in a dealer ship and it was the most comfortable, smooth, fast, enjoyable, felt like being in a family member home. All this thanks to the efficiency, hard work, honesty and patience of the salesman name Angel Freire. Highly recommend the dealer, service and salesman. Thank you very much. Primera vez que compre en un dealer de autos y gracias al bueno trabajo, honestidad, paciencia, y eficiencia del vendedor Angel Freire. Fue una experincia agradable, comoda, rapida y fue como si estuviera en casa de un familiar. Muchas gracias. Altamente recomendado. More

Efficient My purchase was handled in a professional and efficient manner. Straight forward and pleasant assistance. Justin met my purchase requirements and help My purchase was handled in a professional and efficient manner. Straight forward and pleasant assistance. Justin met my purchase requirements and helped with the phone and media interface. More

poor repair service Beware Vets, First Responders and anyone in between. As a vet and disabled first responder, I have never had such a negative experience with a local b Beware Vets, First Responders and anyone in between. As a vet and disabled first responder, I have never had such a negative experience with a local business as I had with Friendly Honda. If I could give a "0" I would. After multiple days of having my Odyssey and 4 trips back and forth, the service department was unable to properly diagnose and fix my car. They misdiagnosed and replaced the power steering pump. Then they blamed Honda for sending them a faulty new one and replaced it again. Both times I didn't make it out of the lot without realizing it hadn't been fixed. But, they did "figure 8s" in the lot. Really?? The problem was verified and witnessed by the Sales Manager (of course he was the only person available to help). He msg the service manager, Veronica Sarles, and said she would call by 9:00 am the next morning. She didn't and when we called that afternoon, said she was too busy, then made excuse after excuse. Having no confidence in Friendly service, I transported the car to Danbury Honda. They immediately diagnosed and fixed the problem saying they couldn't believe the tech at Friendly could misdiagnose this problem as it was very obvious. Also stated that a reputable company would have stood behind their name and reimbursed us for the misdiagnosis and unnecessary part/work. They even called Friendly but got the same response as we did. And, dealerships are like doctors, they don't go against another. So, for this to happen, enough said. They have refused to act in good faith. Mr. Kahn, owner/Pres. and Mr. Di Capua did not respond at all. I guess they don't care either. Listen, everybody should be treated fairly and get what they pay for so not only is this review for vets and first responders but also for any car owner thinking of getting service at Friendly Honda. Beware, Beware, Beware!! More

Sales people and process The sales people were helpful and pleasant. Brandy was our sales person and she was nice to work with. She was very patient and seemed to know the pro The sales people were helpful and pleasant. Brandy was our sales person and she was nice to work with. She was very patient and seemed to know the product well. More

AWFUL, UNREPUTABLE and DISHONEST Make sure you have any "certified" vehicle inspected by a 3rd party reputable mechanic BEFORE you make a purchase. I paid roughly 4K above market valu Make sure you have any "certified" vehicle inspected by a 3rd party reputable mechanic BEFORE you make a purchase. I paid roughly 4K above market value (24K) for my 2015 CRV with over 40K in miles thinking that the "certified" actually meant something, and have had NOTHING but issues since the purchase. Only 3-months after purchasing the CRV I was told by the dealership that I needed brake pads, then immediately took the car to 2-independent mechanics who told me I actually needed both pads and rotors. AWFUL, UNREPUTABLE and DISHONEST, please stay away for the good of your wallet and mental health. More

Awesome experience What a pleasurable experience it was purchasing a car from Carlos Scaloni! I can not even begin to explain what a positive encounter this was...great What a pleasurable experience it was purchasing a car from Carlos Scaloni! I can not even begin to explain what a positive encounter this was...great guy who truly deserves all the accolades! There is no question I will give him all my future business. More

Extremely Satisfied Courteous, professional , prompt well informed and answered all my questions. They’ll work within your budget too. Tyler in Sales , Pat and Pau Courteous, professional , prompt well informed and answered all my questions. They’ll work within your budget too. Tyler in Sales , Pat and Paul in Finance were all very helpful. Receptionist at welcome desk quite polite and refreshments much appreciated. Thank you Friendly Honda ! More