Friendly Honda of Springfield

Great Dealer experiance Very friendly staff and the service was excellent. I highly recommend them for anyone. I have been a long time custo.er thanks to our salesman Don Day Very friendly staff and the service was excellent. I highly recommend them for anyone. I have been a long time custo.er thanks to our salesman Don Day. More

the hatch light to be fixed I was there three hours for checkup, oil change and adjust hatch light yesterday. Today the hatch light has come back on and stayed on. Usually work I was there three hours for checkup, oil change and adjust hatch light yesterday. Today the hatch light has come back on and stayed on. Usually work has been done well and efficiently. This is a response to this one visit only. More

B12 service for ridgeline The service performed on my 2008 Ridgeline was fantastic!! I would highly recommend this service department. I get all of my Honda vehicles servic The service performed on my 2008 Ridgeline was fantastic!! I would highly recommend this service department. I get all of my Honda vehicles serviced at this location. More

Used car prchase Great experience dealing with Don Day and the Honda sales staff. We hope to buy a new Honda in the future. We are happy with the accord for now. Th Great experience dealing with Don Day and the Honda sales staff. We hope to buy a new Honda in the future. We are happy with the accord for now. Thanks More

Great dealership! Everyone involved with my last two sales have been friendly and helpful. They go out of their way to make you comfortable and follow-up their promises Everyone involved with my last two sales have been friendly and helpful. They go out of their way to make you comfortable and follow-up their promises. Highly recommend Paul Gary as a knowledgeable and accommodating sales rep. Kudos to the team at Honda of Illinois. I will be returning customer! More

Great Dealership and Sales Staff Mello (Rommel Manansala) is very friendly, fair and knowledgeable. I highly recommend you give Mello a chance. Worst case, you walk away with a new Mello (Rommel Manansala) is very friendly, fair and knowledgeable. I highly recommend you give Mello a chance. Worst case, you walk away with a new friend. More

Excellent My experience several years ago would have been different, but this time they were great to deal with. Very customer friendly. Robert went above and b My experience several years ago would have been different, but this time they were great to deal with. Very customer friendly. Robert went above and beyond. More

A/c repair Recommend Honda find a way to protect the wiring from chewing critters. Appreciate having a loaner car offered and ready without even having to ask f Recommend Honda find a way to protect the wiring from chewing critters. Appreciate having a loaner car offered and ready without even having to ask for one. More

Could have definitely been better Oil change, tire rotation, air filter, and check why the light in back up camera and radio stations occasionally goes to dim. Also was wanting to get Oil change, tire rotation, air filter, and check why the light in back up camera and radio stations occasionally goes to dim. Also was wanting to get a quote to sell my car to dealership, Richard Finch. Service was not able to locate the issue with dimming. But, I felt that Mr Finch was not concerned with buying my car and was not friendly or accommodating. He stated that he would have to see what the bill would be for the light repair. If he would have checked the mileage he would have seen the car is still under warranty. Did he even look at my car Is questionable. Then when I continued to ask a price he just shot off a price of $18,000. I went elsewhere and was given an inspection and offered a price of $21,000. Seems his unconcerned attitude was not acceptable. I also have been treated better in service. They usually tell me what the car needs for the mileage it is at. No update. Also nothing said about the tire tread life this time. Not sure if that was a service trip. I bought my car from Honda new and feel that improvedments in service needs to happen. My big complaint is that you can never speak to anyone, just no answer or a recording to call you back in an hour or? The main line is answered but after the transfer, good luck. It may take several call. More

Service time On time for appointment, quick in and out, staff made sure my needs were met, sent me on myway. Would recommend Honda team for future sales and servic On time for appointment, quick in and out, staff made sure my needs were met, sent me on myway. Would recommend Honda team for future sales and service. More