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Friendly Honda of Springfield

Springfield, IL

3.4
608 Reviews

2500 Prarie Crossing Drive

Springfield, IL

62711

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608 Reviews of Friendly Honda of Springfield

August 17, 2018

Awesome! Mason and James did a great job getting me in a new accord. Process was smooth and had a very good experience with this dealership. More

by ALEC.WITNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Radunzel, Mason Brunsman
Aug 17, 2018 -

Friendly Honda of Springfield responded

Thanks for sharing your experience! We strive to make the car buying process as easy and painless as possible. We will be sure to let Mason and James know!

August 17, 2018

Pleasant experience! I was given a time table for the work to be done. When finished, I was given an overview of several checks that had been performed and walked to the d More

by S.MAGEE941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Shimchick
Aug 17, 2018 -

Friendly Honda of Springfield responded

Thanks for taking the time to leave a review! We love to hear about your experience.

August 17, 2018

New keys The costs of services are rocketed too high for the services. In my opinion they are NOT within reasonable. It doesn’t completed four days later than More

by bosoxpats4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gregg Shimchick
Aug 17, 2018 -

Friendly Honda of Springfield responded

I want to personally thank you for taking the time to send us a review and sharing your experience with Honda of Illinois. We apologize that you did not have the best experience with your service visit. Our priority is making sure when a customer brings in their vehicle for any reason, we clearly communicate to them the cost of the service and provide them with a clear timeline as to when that service will be completed to the best of our ability. We value you as a continued customer with Honda of Illinois and we would like to know what we can do better on your next visit to ensure you are made to feel that value. We want to keep you happy with your Honda experience.

August 16, 2018

Good experience Great mileage on my vehicle so far. Hard to find s light interior. Color I chose may show dirt easily but nothing in stock that met my requirements in More

by CJKOSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rommel Manansala
Aug 17, 2018 -

Friendly Honda of Springfield responded

Thanks for sharing! We do our best to meet as many needs as possible. We will let Rommel know he was appreciated.

August 16, 2018

Bought a new car I had done research and came to Honda because of the 2018 rating. I was greeted outside by Mark who was a fantastic, no pressure, up front with facts More

by SENSEITHIRD
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Rupnick, Mark Underwood
Aug 17, 2018 -

Friendly Honda of Springfield responded

Thanks for taking the time to leave a review. We are glad we were able to offer a great experience. We will tell Mark to keep up the good work!

August 15, 2018

Great service staff Very courteous staff. Service member came to waiting area to explain my service. Very pleased with service personnel as always. Thanks to all of you More

by RTREYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Aug 17, 2018 -

Friendly Honda of Springfield responded

Thanks for leaving a review, Ron. We strive to provide exceptional service! Hopefully you got to enjoy some popcorn while you waited.

August 15, 2018

Quick fix Took it in having some problems with transmission and they fixed the next day , turns out it was only a wire so even thought it was $107 for it all is More

by BRYCE725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lowe, Don Lord, Gregg Shimchick, Ezzy Kirkwood
Aug 17, 2018 -

Friendly Honda of Springfield responded

Thanks for sharing your experience! We are always here to help.

August 14, 2018

Honda car favorite Have bought numerous Honda vehicles and have always been pleased and enjoyed driving them. This was I believe 5th Honda and have test drove other vehi More

by JSJENKINS71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rupnik-Finance, Don Day
Aug 17, 2018 -

Friendly Honda of Springfield responded

Thank you for taking the time to leave a review! We love to take care of our customers and continue to provide the service they expect. Thanks for being a valued customer!

August 12, 2018

Car service Sending daughter to college. Wanted element checked. They seemed confident car was ready and safe for my daughter. I was called promptly and advised o More

by KAZMK5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Day, Mason Brunsman, Don Lord
Aug 17, 2018 -

Friendly Honda of Springfield responded

Thanks for sharing your experience! We are glad you enjoyed your time with us. We will let everyone involved that they did a great job

August 12, 2018

Beyond superb! They are professional quick friendly and kind. I have never had such a fantastic sales person as Frank. He was attentive and sincere and went out of h More

by AD.MIDDLETON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Pedraza, Mason Brunsman
Aug 17, 2018 -

Friendly Honda of Springfield responded

Thanks for letting us know! We try to make everyone that comes in feel welcomed and respected. We will let Frank know he did a great job!

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