Friendly Honda of Springfield

Satisfied Customer Greg, one of the service consultants, always does a great job, is friendly and helpful. I highly recommend taking your Honda car for service at Honda Greg, one of the service consultants, always does a great job, is friendly and helpful. I highly recommend taking your Honda car for service at Honda of Illinois. More

Battery Warranty Swapout As sometimes happens, my battery konked out one morning. I took it to HoI where they quickly tested it and very shortly thereafter I was on my way wit As sometimes happens, my battery konked out one morning. I took it to HoI where they quickly tested it and very shortly thereafter I was on my way with a new replacement battery. Appreciated their quick attention since this is one of those events that you don’t schedule ahead of time 🤓 More

simple oil change welcoming interactions everything was very good, greeting by service mgr.,the popcorn, and learning about the plug-in hybrid. if my old Honda wasn't doing so well, i'd buy everything was very good, greeting by service mgr.,the popcorn, and learning about the plug-in hybrid. if my old Honda wasn't doing so well, i'd buy a new one. More

Quick and Easy First time here. Got an oil change and tire rotation. Was done quicker than I expected based on their estimates. Free drinks. One of the chairs was First time here. Got an oil change and tire rotation. Was done quicker than I expected based on their estimates. Free drinks. One of the chairs was very uncomfortable but easily resolved by moving. No attempt to upsell which was nice. Only thing that was unexpected was that they didn't vacuum the interior like every other place I've been to in the past decade. A minor quibble, though. :) More

Service I brought my car in for regular service visit, and I had a great experience. Fast and friendly service. In essence, it was a good overall experience! I brought my car in for regular service visit, and I had a great experience. Fast and friendly service. In essence, it was a good overall experience! More

Dependable service The facility is clean and neat, the staff is friendly and helpful, and their service is always prompt. They explain things clearly and answer all my q The facility is clean and neat, the staff is friendly and helpful, and their service is always prompt. They explain things clearly and answer all my questions. More

Friendly and Professional Great place to shop for cars. Worked with Rommel, professional sales with great personality. Will definitely recommend friends to come visit this loca Great place to shop for cars. Worked with Rommel, professional sales with great personality. Will definitely recommend friends to come visit this location. Will continue use Honda of Illinois for other services. More

Emergency battery replacement Returned my call within 30 minutes and were able to work me in. Battery under warranty; replacement handled efficiently. My original salesman, Ed Seli Returned my call within 30 minutes and were able to work me in. Battery under warranty; replacement handled efficiently. My original salesman, Ed Selinger, sat with me to chat about my experiences with the car. very satisfied. More

Very professional, efficient and courteous service. Expedious and good quality service. Everytime I have an appointment scheduled, they are ready for me. And even sometimes when I don't have a serviceva Expedious and good quality service. Everytime I have an appointment scheduled, they are ready for me. And even sometimes when I don't have a servicevappointment, they do their best to provide a fast and efficient service. Very good customer service as well. More