Friendly Honda of Springfield

I enjoyed purchasing my new CR V. I was greeted immediately and shown the vehicles that I was interested in. The salesman Rommel and I went for a test drive and my mind was made up! I I was greeted immediately and shown the vehicles that I was interested in. The salesman Rommel and I went for a test drive and my mind was made up! I loved the car@ There was no pressure, only concern for my wishes. More

Very satisfied. Within 5 mins. Mark had 2 set of keys for the CR V's we seen online. Within 10 mins. I was behind the wheel of the one I purchased. Everyone was very Within 5 mins. Mark had 2 set of keys for the CR V's we seen online. Within 10 mins. I was behind the wheel of the one I purchased. Everyone was very very nice. Thank yous!!! More

Civic number 3! Just bought a new 2018 Honda Civic EX-T yesterday and very pleased with the car and with the folks at Honda of Illinois! The car I traded in was a us Just bought a new 2018 Honda Civic EX-T yesterday and very pleased with the car and with the folks at Honda of Illinois! The car I traded in was a used 2008 Civic that I bought in 2010 that I was also very happy with. And my car before that was a 97 Civic I bought somewhere else in 2000, but then found Honda of Illinois to service it, and their excellent service is why I cane back twice. More

Why we’ll never by a Honda here My husband was told he didn’t need and appointment and was given the price for a battery replacement and install. He showed up the next day to be told My husband was told he didn’t need and appointment and was given the price for a battery replacement and install. He showed up the next day to be told by the service center he needed an appointment. They also told him the battery was way more expensive than we were initially quoted. Credit to the service tech who did get my husband in and knocked a little off of the price. More

Very good. Prompt kind courteous fast Everything exceeded my expectations. They completed the service in less time than they anticipated. They were very friendly and gave me all the info a Everything exceeded my expectations. They completed the service in less time than they anticipated. They were very friendly and gave me all the info about service that I needed to know. More

Great experience I bought a Honda Pilot. Through the process I didn’t feel pressured at any point. Our salesperson was knowledgeable about the options. Negotiations I bought a Honda Pilot. Through the process I didn’t feel pressured at any point. Our salesperson was knowledgeable about the options. Negotiations and financing processes were efficient. More

Straightforward Everything was clear and straight forward, not a lot of hype like you sometimes get when buying or leasing a car. They didn't not confuse me. Everything was clear and straight forward, not a lot of hype like you sometimes get when buying or leasing a car. They didn't not confuse me. More

Honda appointment 8-30-18 While this Honda service is more crowded than in past years the service is still very good, with polite, responsive staff members. I’ve been going to While this Honda service is more crowded than in past years the service is still very good, with polite, responsive staff members. I’ve been going to this dealership for years. More

Service Everyone I came in to contact with in the service department was great! Thank you for all you do. Awesome customer service and will always choose Hond Everyone I came in to contact with in the service department was great! Thank you for all you do. Awesome customer service and will always choose Honda. More

Great service experience as usual. Made appointment, delivered car, got estimate of service, utilized courtesy driver to complete errands while car was being repaired, picked up car whe Made appointment, delivered car, got estimate of service, utilized courtesy driver to complete errands while car was being repaired, picked up car when it was ready, staff explained the work completed, and left to come home. Smooth, efficient, and finished sooner than expected. Happy customer. More