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Fretz RV
Souderton, PA
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417 Reviews of Fretz RV
Steve, My name is Robert Gethard and purchased a Jayco 27 footer. First of all I can see why you have been in business for 75 years. Congratulations!!! First of all Mary my sales Lady was wonderful. As busy footer. First of all I can see why you have been in business for 75 years. Congratulations!!! First of all Mary my sales Lady was wonderful. As busy as you are she took the time and went over EVERYTHING we needed to know. I am 71 years old and have purchased many vehicles in my lifetime and have never dealt with a sales person as knowledgeable as Mary. She walked me through parts and got me everything i needed to start camping. Brian was very efficient with the closing of the loan and had just a great personality. It was like we new each other for years. Henry went out of his way to make sure I had everything I needed for the delivery on Thursday. Mark took the time to show me everything on how to hook up what seemingly was a complicated hitch and set up the blue tooth on my phone. You should be very proud of your staff for the wonderful service they give. In todays world that is rare. Continue doing what you are doing and I hope you can celebrate 100yrs. Thank you again for everything and I look forward to meeting you the next time I come down. Sincerely Bob Gethard/James my son who took out the loan. P.S. Please, show this email to those involved. More
We purchased an LTV Unity from Fretz. The purchase process was easy and simple. No pressure. They suggested a few options to help reduce weight in the coach and we agreed. The delivery an The purchase process was easy and simple. No pressure. They suggested a few options to help reduce weight in the coach and we agreed. The delivery and pickup was easy and smooth. Our sales rep spent around 5 hours with us showing the systems. He gave us his cell phone number and helped us after hours to re-sync the key fobs while we were at a nearby campground More
We had an amazing experience buying our Class C motorhome from here at FretzRv. The staff was very knowledgeable and understood our needs and were patient with all our questions. We are very happy with our p from here at FretzRv. The staff was very knowledgeable and understood our needs and were patient with all our questions. We are very happy with our purchase. More
We are very happy with our RV and with our service from Luke Wilson. There was a long wait in getting our LTV which was no fault of Fretz, but Luke was very good at keeping us updated along the way. Luke Wilson. There was a long wait in getting our LTV which was no fault of Fretz, but Luke was very good at keeping us updated along the way. It was wonderful meeting him in person the day we picked up our vehicle. He was friendly and professional and showed us all the bells and whistles. A wonderful experience. I would recommend this dealership. More
Since the early 80s, I have had owned many RVs. The 4 transactions with Fretz were seamless and stress free. Their staff, Mary, Brian, Pete, Gary and a few names I can't remember are very laid bac The 4 transactions with Fretz were seamless and stress free. Their staff, Mary, Brian, Pete, Gary and a few names I can't remember are very laid back and easy going. I don't think I could have been moor satisfied. Steve K. PS: Hi Mary, we love our new rig! More
This is my third RV from Fretz RV and we couldn't be happier. We recently we getting ready for a big trip to Florida and realized we had a propane leak! We called Fretz RV and their service team got u happier. We recently we getting ready for a big trip to Florida and realized we had a propane leak! We called Fretz RV and their service team got us in quickly. Turns out we had a critter chewed a propane line which could have been dangerous. Thankfully we were back on the road and headed on our way. More
I can not recommend this dealership! !! The sales people will say anything to get you to buy and once you do decide to purchase an rv you are considered on the hook and you will be put in !! The sales people will say anything to get you to buy and once you do decide to purchase an rv you are considered on the hook and you will be put in a long cue while the sales team tries to get other people to commit to an sale before finalizing your sale! A side note is they mark up all used rv 30k just to help you know! Please plan to spend the whole day there as a buyer. Just a major heads up, once you purchase an rv then the real fun begins if you actually need service.they will NOT keep you updated about your rv in any way, shape or form! communication is not in their vocabulary! I and many other consider it a black whole as they will get you in for service and tell you it will be 2 weeks. what they fail to say is the 2 weeks is just to figure out what is wrong. you will need to pickup and reschedule once they get parts and then they will have you bring back. then they will give you a pickup date that is always off by a min of 2 weeks. hopefully its not entering winter month as this will incur an additional $150 winterizing charge even though it was their delay. In conclusion they know they are the only game in town and could careless if you are upset or not as they can afford too not care if your a happy customer. I write this as someone who has dealt with them for a few years and wanted to at least give a heads up to future purchasers so they actually are aware of how they do business. More
Can’t say enough about how impressed my wife and I were with everyone we dealt with at Fretz, especial Luke Wilson. Everyone made choosing, buying and learning about our new Winnebago Solis a pleasure. In with everyone we dealt with at Fretz, especial Luke Wilson. Everyone made choosing, buying and learning about our new Winnebago Solis a pleasure. In addition their inventory was so much more than anyone could want. More
Great selection, good prices, friendly personnel, & an excellent service department. I highly recommend Fretzrv.com, & have bought numerous Rv's there. excellent service department. I highly recommend Fretzrv.com, & have bought numerous Rv's there. More