Fremont Toyota

This is my 2nd time having the same vehicle serviced at this dealership and experienced customer service issues on both visits. The first time the technician failed to reset my service light prior to provi this dealership and experienced customer service issues on both visits. The first time the technician failed to reset my service light prior to providing the vehicle to me. The second service, my car was already parked outside the service area because it was finished, but I never received a call to let me know it was finished. I ended up waiting 30 minutes longer for my car. I ended up walking over to the service advisor, who of course says “I was just going to call you”. More

María excelente profesional, siempre está atenta que el servicio sea con alta calidad un 10/10 para Maria servicio sea con alta calidad un 10/10 para Maria More

Great Experience. Ervin was very professional and did not try to oversell anything. Would definitely want to work with Ervin in future Ervin was very professional and did not try to oversell anything. Would definitely want to work with Ervin in future More

My overall experience has been ok, but not great! Paid a large amount for auto and things were not mentioned at purchase that are adding to cost. Amenities were mentioned but found to be not include Paid a large amount for auto and things were not mentioned at purchase that are adding to cost. Amenities were mentioned but found to be not included. Maria was the best person I dealt with and an asset to Fremont Toyota. More

Irene Cabana is very good and very professional. . she knows what u need and fits into ur budget .. helps u and do extra miles for you .. If I will buy a car again … will go back the Irene again and . she knows what u need and fits into ur budget .. helps u and do extra miles for you .. If I will buy a car again … will go back the Irene again and again And will highly recommend her to all my friends and acquaintances More

This will be our third time buying from Toyota Fremont over the last 15 years. Each time I’ve had a good experience but this time, working with Kourosh was exceptional. We had the best experience, start t over the last 15 years. Each time I’ve had a good experience but this time, working with Kourosh was exceptional. We had the best experience, start to finish even though I had my 7 year old in tow. They even gave me an amazing deal on my previous Highlander that beat my private seller price. 1000% work with them. More

A great experience, the whole environment is very comfortable, and the service of the staff is also great! comfortable, and the service of the staff is also great! More

Everyone I met were nice and friendly, Super friendly compared to the other Toyota dealerships that I visited no hassle compared to the other Toyota dealerships that I visited no hassle More

Pat is always on point. Courteous, honest, and respectful every time I bring in my vehicles. Courteous, honest, and respectful every time I bring in my vehicles. More

I went for an oil change and I was told that my 2017 Prius Prime had a recall and that my car was un-drivable and it needed to get fixed so they gave me a rental car and they had my car for a week. I ca Prius Prime had a recall and that my car was un-drivable and it needed to get fixed so they gave me a rental car and they had my car for a week. I called a couple of times to ask about my car but they weren’t able to give me a good solid answer other than they were waiting for some parts and that the airbags were not working. A couple of days after I was told that my car was ready and when I asked about what was the problem, they said that there was no problem with my car but that they were trying to fix a Prius 2010 that I no longer own for almost 10 years. Somehow they got mixed with the year and model of my car and nobody caught it. It’s a funny experience but at the same time for some other people this could cause unnecessary stress. More