Fremont Toyota

big help and clean car, everything is done to specs, friendly service, on time, good parts! friendly service, on time, good parts! More

Really good service and very nice person work in there l hope always back for my car service hope always back for my car service More

CD explains option, recommendations, and results. CD is responsive to queries via text messages or email. CD is responsive to queries via text messages or email. More

Provided inspection details including video. Received thru text the real time process of inspection process while waiting from home. Received thru text the real time process of inspection process while waiting from home. More

I asked for an oil change for my fathers 2005 Matrix and made it clear that was all I wanted/needed. I was very pleased there were no real attempts at an up-sell. The only issue I had was sitting there for made it clear that was all I wanted/needed. I was very pleased there were no real attempts at an up-sell. The only issue I had was sitting there for two and a half hours waiting for the work to be completed in spite of having an appointment. More

Vehicle maintenance completed, but the headlight switch was not returned to AUTO position after service, causing a safety concern. was not returned to AUTO position after service, causing a safety concern. More

I have had great customer. service from Maria Castillo. She keeps me updated On services are needed at my next appointment. She always advises when my car will be ready. service from Maria Castillo. She keeps me updated On services are needed at my next appointment. She always advises when my car will be ready. More

Adrian provided an excellent service and had a very good clint attention! He personally followed up with the work needed to performed. clint attention! He personally followed up with the work needed to performed. More

We had a “freak” event on our very new Tacoma hybrid due to on oversight of QA at the Toyota factory. At around 300 miles, the oil in the engine all came out, dipstick registered zero. It could have been ca to on oversight of QA at the Toyota factory. At around 300 miles, the oil in the engine all came out, dipstick registered zero. It could have been catastrophic as I had just crossed the bridge moments before. It was a month long process of getting new engine block and repair/installation. In the end, we did not want to keep the repaired truck and got refund, bought new. In that month's time, Toyota’s financing interest rate went up a whole percent, but we could not get our original rate back (thought unfair). In fact Toyota Corp. offered nothing to us in compensation for what we had to go thru even though their fault, and we have been quite disappointed in Toyota company for that. But the Fremont dealer was reasonable to deal, said it was a big favor for them to even take the truck back (surprising!) and in the end, came through with some (though we thought small) concessions. We love the new truck, so want now to put all behind us, look forward and enjoy. More

Pat is a top-notch professional! Service is coming to expensive territory; we had to do business in this environment, but alternatives exist, and customers may look for options. Service is coming to expensive territory; we had to do business in this environment, but alternatives exist, and customers may look for options... time for you guys to be ahead and beat those other options. More