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Fremont Toyota

Fremont, CA

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Employees
Reviews
Vehicles
4.6
5,408 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 5,408 reviews

November 15, 2024

I am super satisfied with this Fremont Toyota dealership. Especially with service advisor Nick. As soon as I got there. He rushed to help. He took all needed information and kept me posted all throughout the More

by Jasonmus64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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November 15, 2024

Friendly and knowledgeable. I brought my in and out under 40 minutes. Very please with the service. More

by Jason Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Tello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 15, 2024

Most of all employees are efficient, trustworthy & helpful. Especially in car rental and car service. More

by RenyLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Tello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Micky Gastrock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ervin Sunga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Stravers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celerina Lee
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November 15, 2024

The low tire pressure light was on when I purchased the car certified used, it was handed over to me with this issue. Yet, when I brought it for service after attempting to add air several times, the servi More

by onegal501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pat O'Brien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Stravers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Fremont Toyota responded

Thank you for your feedback, and I sincerely apologize for the inconvenience you've experienced with your vehicle. It is concerning to hear that you received your certified used car with the low tire pressure light on. This is not the standard we strive for. I understand the frustration you must feel, especially having had to deal with this issue and then learning that the tire replacement was not covered. Your trust is important to us, and I'm sorry for any disappointment this situation has caused. Please allow me the opportunity to discuss this matter further with you. I am committed to finding a satisfactory resolution and ensuring that your concerns are addressed. You can reach me directly at 510-252-5400 or emoreno@fremonttoyota.com. Thank you for bringing this to our attention. We value your feedback and look forward to the chance to make things right. Warm regards, Efrain Moreno

November 15, 2024

Atienden de muy mala gana el trato al servicio al cliente no es bueno te responden de muy mala gana aparte no son muy honestos te quieren robar a ojos vistos la verdad compré el carro porque ya lo necesitaba More

by eliasg1212121mail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Taguinod
2.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Fremont Toyota responded

Gracias por compartir sus comentarios. Lamento que haya experimentado un servicio al cliente insatisfactorio y que haya sentido que no fuimos honestos en el proceso. Esto no refleja nuestros valores ni el nivel de servicio que queremos brindar. Me gustaría entender mejor su situación y buscar una solución. Por favor, contácteme directamente al numero 510-252-5400 o A emoreno@fremonttoyota.com para discutir cómo podemos enmendar esto para usted. Agradezco su paciencia y espero poder recuperar su confianza. Atentamente, Efrain Moreno

November 14, 2024

The team was really accommodating and answered all my questions. Service was quick and efficient and I was out of there in no time! More

by Kevin.Feliciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cruz
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November 14, 2024

Always excellent work. Appreciated the Lyft ride home while car was worked on. I would suggest giving a good wash of cars before picking up. More

by HEDAYT HAMID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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November 14, 2024

The place is nice and clean with friendly staff Came here for an oil change and was served by Adrian Cruz. Adrian was fantastic and very helpful. I look forward using his services in the future. More

by sahmadzai1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cruz
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November 14, 2024

Maria es the best! !!! If Maria not at Toyota I’m not going . The room for waiting is great with the coffee maker. More

by giovannav61
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 14, 2024

The agent assisting me was friendly. The facility is clean. Best of all, its close to my home More

by SCHANTHAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvette
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