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Fremont Toyota

Fremont, CA

4.6
5,724 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 5,724 reviews

August 19, 2023

I already did this. Was a good experience. I filled out this form already. A More

by DKFERNANDES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Fremont Toyota responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Fremont Toyota for your service needs and we hope to see you back again in the future.

August 19, 2023

Very good experience. Always hesitant about costs and delays at dealers but very good experience this time. More

by DKFERNANDES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

August 18, 2023

No comment. Please for my review there was nothing to say just say only no comment. More

by ANITAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

August 18, 2023

Claudia provided great customer service since day one. This is the second purchase she helps us with, this one being directly and she was always available for questions while we waited for our car to arri More

by Elvia Flores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia Aguila
Aug 21, 2023 -

Fremont Toyota responded

Thanks for letting us know about your experience! Customer service will always be one of the Fremont Toyota team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business and we hope to take care of any of your future car needs!

August 18, 2023

It was pleasant ,friendly and comfortable. The price was good and easy to deal with.Especially Michal finance manager and Bruce sell manager both have a lot of knowledge what they are doing. Gr More

by VICTORVVAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tan Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Fremont Toyota responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Fremont Toyota. Thank you for trusting us with this process!

August 18, 2023

Everyone at dealership, including Tan, Abby, Mark, and Hugo, listened to my needs and were helpful in understanding my budget without being pushy. I am very satisfied with my experience and purchase. More

by BRENDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tan Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Obee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo
Aug 21, 2023 -

Fremont Toyota responded

Thank you for your continued loyalty to Fremont Toyota! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. We wish you many miles of happy and safe driving in your new vehicle!

August 17, 2023

Steve Sako is a real asset to your organization. Professional. trust worthy and efficient. He is one of the major reasons that I drive all the way from Hayward to have my vehicle serviced. More

by GAMARSHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Fremont Toyota responded

Thank you so much for your kind words! We are so glad to hear that you have had a positive experience with Steve Sako. We are committed to providing our customers with the best possible service, and we're happy that you enjoyed your visit. We hope to see you again!

August 17, 2023

Alway my go too place to get my car serviced at. Friendly staff and techs. More

by JC2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Tello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Fremont Toyota responded

Thank you for the kind words! We strive to provide our customers with the best possible service, and we are always happy to hear that we are meeting your expectations. We look forward to your next visit with us!

August 16, 2023

Good customer service, service advisor is kind. Need to improve location of car after service by having dedicated parking area. More

by virgilio.lulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 17, 2023 -

Fremont Toyota responded

Thank you so much for your feedback! We are so glad to hear that you had a positive experience with our customer service. We appreciate you letting us know about the need for a dedicated parking area for cars after service. We will look into ways to improve it. We sincerely value your business and look forward to seeing you again

August 16, 2023

My favorite Toyota shop in the area and we have quite a few around here. Belal was very nice to work with this visit. More

by JBURT76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belal Najibyar
Aug 16, 2023 -

Fremont Toyota responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Fremont Toyota! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

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