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Fremont Toyota

Fremont, CA

4.6
5,660 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 5,660 reviews

September 15, 2023

Amazing service. All the staff were very helpful and great. They were able to accommodate to all our needs. More

by RKB2K5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Florian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fahim Ahmad
Sep 15, 2023 -

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

September 15, 2023

Steve Sako has always provided excellent services every time. He has explained everything very clearly. More

by trangmtran_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

September 15, 2023

There was only on problem . ..just waiting too long to ger my car to completed and pick up I forgot who did it for me. More

by JANLIU66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Fremont Toyota responded

We appreciate the feedback. It was our pleasure to work with you, and we look forward to seeing you again at Fremont Toyota in the future!

September 14, 2023

Ervin Sunga is very kind and helpful Great service and professional. Thank you very much. More

by IRENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

September 14, 2023

Philips was super helpful and took care of everything that was needed for my service More

by KAUTHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Fremont Toyota responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Fremont Toyota!

September 14, 2023

Service is good . Just waiting time is too long at waiting room for two hours pick up back More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne atalig
Sep 15, 2023 -

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

September 13, 2023

Steve Sako is always very accommodating very polite and very helpful! Jacob the tire guy was very nice and patient with all my questions regarding information on tires to purchase! More

by CAROLJGUARDIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob the tire guy:)
Sep 14, 2023 -

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

September 13, 2023

Zero star. Service advisor recommended and performed Brake Fluid Exchange ost $170 which was done 5K before I prior service. Very untrustworthy service locatio More

by SAMBULKAR
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Duke
Sep 15, 2023 -

Fremont Toyota responded

We are truly sorry to hear about your experience here at Fremont Toyota. We strive to provide our customers with 100% satisfaction and it is disappointing to hear that we were not able to provide this at your visit. We would greatly appreciate the opportunity to regain your trust in our dealership. Please reach out to Bill Mason, General Manager, at bmason@fremonttoyota.com at your earliest convenience so that we may discuss your concerns. Thank you for your business and we hope to hear from you soon.

September 13, 2023

Ervin is a very knowledgeable of his work. He explained clearly all my inquiries and services package. More

by BVNGUYEN2001
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

September 13, 2023

Super easy to book an appointment. I was helped shortly after arrival and my advisor went above & beyond to answer my questions and set me up with the service I needed. More

by AG.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

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