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Fremont Toyota

Fremont, CA

Overview
Employees
Reviews
Vehicles
4.7
4,322 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 4,322 reviews

July 11, 2023

Maria totally rocks. Professional, kind, informative and fun. I drive from Santa Cruz to come to your dealership! More

by CABOEVANS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Fremont Toyota responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Fremont Toyota for your service needs and we hope to see you back again in the future.

Helpful
July 11, 2023

Overall experience was very good, starting with scheduling the appointment. Maria was very professional and friendly. The service quality was great! More

by neeraj.shikarkhane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Fremont Toyota responded

Thank you so much for the glowing review! We do very much aim to have a warm and friendly environment here at Fremont Toyota - we're glad you appreciate that. We're looking forward to your next visit!

Helpful
July 10, 2023

Erven was very nice and helpful. He gave me some helpful info. I will schedule my next appointment with him. More

by LISAFLORES21511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Fremont Toyota responded

Great to hear! We are thrilled to hear that the team could do a great job and we look forward to having you back at Fremont Toyota sometime soon!

Helpful
July 10, 2023

After paying $2970 for the 120K major service for my 4Runner Limited, on June 30th, 2023, we drove to LA and when driving downhill and curved road, the suv is shaking so hard and we almost had big acci More

by YILICAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pat O'Brien
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Fremont Toyota responded

We regret to hear that you had this experience, and we would like to speak with you more regarding your recent visit. At Fremont Toyota, customer safety and satisfaction are of utmost importance to us. At your convenience, please contact General Manager, Bill Mason, at bmason@fremonttoyota.com so we may personally address your concerns, and try to restore your confidence in our business. Thank you.

Helpful
July 10, 2023

Excellent service and easy to make appointment. close to my house.finished with promise time. More

by SHWEMA59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

Helpful
July 10, 2023

I like my highlander the service it’s good it doesn’t take that long to get my approval I recommend Fremont ToyotaTo all my friends More

by CHAVEZBESTCONTRACTING78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Osman Hassanzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

Helpful
July 08, 2023

Maria was amazing! As soon as I arrived she made me feel comfortable and she was just very personable and genuinely kind. I will definitely be coming back! Thanks Maria More

by jovitac23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Fremont Toyota responded

Thank you so much for the glowing review! We do very much aim to have a warm and friendly environment here at Fremont Toyota - we're glad you appreciate that. We're looking forward to your next visit!

Helpful
July 08, 2023

Thank you Maria for your hard work and patience! All my questions were answered during my last appointment and the car runs much better now :) More

by lagarcia2128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Fremont Toyota responded

We appreciate the feedback. It was our pleasure to work with you, and we look forward to seeing you again at Fremont Toyota in the future!

Helpful
July 08, 2023

I arrived on time and got the service immediately. Got very helpful suggestions. Because a lot of people had their cars in the service that day. Wait time was longer than before. Very satisfied. More

by INGRID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Fremont Toyota responded

Great to hear! We are thrilled to hear that the team could do a great job and we look forward to having you back at Fremont Toyota sometime soon!

Helpful
July 08, 2023

Above and beyond service. Got me in and out with no appointment. Every member of the service team was helpful and polite More

by gsmith27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Tello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Belal Najibyar
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Jul 10, 2023 -

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

Helpful
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