Freeway Chevrolet

my husband and i, Robert dobson and jill schecher-dobson, bought a 2011 equinox from freeway chevrolet and although your highest number of 5 symbolizes that the dealership is great- i am taking this opportun bought a 2011 equinox from freeway chevrolet and although your highest number of 5 symbolizes that the dealership is great- i am taking this opportunity to tell you that this dealership in every aspect from the moment you enter the dealerships entrance, to the time you drive off the lot is so much better than even a 5. the whole atmosphere was so positive and it has been the most outstanding experience i have ever had buying a new car. everyone had a smile on their faces and our particular situation was challenging because i suffered a brain injury when hit at 100mph, hence i lost my ability to work in my profession as an R.N. this lead to us losing our home and having to claim bankruptcy. we were never looked down upon or turned away because it was very clear that Mike, Ian, Shane and Tracy Soli looked at the situation and sometimes bad things happen to good people. they treated us with the utmost respect and Tracy worked far beyond what he had to do to make the deal possible.but Tracy, mike, shane and Ian never gave up and with all involved in the purchase created a miracle and made some unbelievable sacrifices so that we could keep the car. i have to tell you that we purchased our first GM vehicle from courtesy chevrolet and it was an awful experience-and after the outstanding way freeway chevy treats their customers, they have us as customers for life. I can't say enough about how wonderful this dealership is. we are sooo completely satisfied and still astounded about how freeway chevrolet handled a very difficult deal. Ian gave us a tour of the dealership-noone has ever done that for us.FREEWAY CHEVROLET PAYS SO MUCH ATTENTION TO DETAIL.OUTSTANDING EXPERIENCE!!!! SINCERELY, ROBERT & JILL DOBSON More

I bought my pickup at Freeway Chevrolet and with the initial experience I wanted to have the service needs of my vehicle met here. I have always enjoyed fast courteous attention to my questions and the initial experience I wanted to have the service needs of my vehicle met here. I have always enjoyed fast courteous attention to my questions and the service needs of my vehicle. My recent visit continued that experience. Thank you to all. Ron More

Raul was very friendly, efficient, and made sure my needs were met. My vehicle was diagnosed promptly, with full details provided to me. I really like the car wash with service. It is great to get into yo were met. My vehicle was diagnosed promptly, with full details provided to me. I really like the car wash with service. It is great to get into your vehicle to drive off with it cleaner than when you arrived. Customer service was overall excellent. Thank you. More

I went in for a routine oil change around 10am and ended up spending most of my day in the lounge area until about 2:00 after being told it would take an hour. I understand it was busy so I was patient abou up spending most of my day in the lounge area until about 2:00 after being told it would take an hour. I understand it was busy so I was patient about it nonetheless. I finally get my truck back and as I'm about to leave the back window on my Tahoe would not stay closed. I tried repeatedly to get it to stay locked but it just wouldn't. Vincent and a few other employees came over to take a look and see what the problem was. Turns out it needed a new pin and water had gotten into a part of it causing the malfunction. I really needed to leave to pick up my kids so they offered to get me a loaner Tahoe while the part was being ordered from another location, or I could take my truck and come back later or the next day to get the window fixed. I chose to take my truck in the following day due to time constraints. Vince was very apologetic about everything that was taking place and offered me a free oil change on my next visit due to having to wait nearly 4 hours. He was very helpful in trying to make the day easier in spite of all the days headaches. I brought my Tahoe back first thing the next morning and was able to get the window fixed for free which was a nice gesture. Overall it was a long day being at the dealership, but I have nothing but nice things to say about the employees that work there especially Vincent Cantarano. More

I have always have had good experiences with Freeway with purchasing our cars and with our car services. Everybody at Freeway are always helpful and friendly. When we moved to Phx we didn't have a car; so purchasing our cars and with our car services. Everybody at Freeway are always helpful and friendly. When we moved to Phx we didn't have a car; so went on the web and found your site. Someone called us back and picked us up and we went home with our first car, an Impala. Now we have a Malibu and both cars have been great. Kay Jones More

My experience with this dealership was awesome. From previous car purchasing experience the wait was too long and I was in & out with a brand new car less than 3 hours. I loved the friendliness of the e previous car purchasing experience the wait was too long and I was in & out with a brand new car less than 3 hours. I loved the friendliness of the employees and was taken care of every bit. I would definately refer others to buy at Freeway Chevrolet. Great props to Court my sales manager for his dedication in getting his job done. Also the finance manager in working with the bank to get me the best offer. More

I was provided with great customer service by the sales rep and the finance dept, I have recomended this dealership and professional staff to co workers, friends, and family. My sales rep Keith Bellamy wa rep and the finance dept, I have recomended this dealership and professional staff to co workers, friends, and family. My sales rep Keith Bellamy was able to meet my needs by helping me obtain a new additional fuel saving vehicle and helping me get rid of my gas guzzler. More

My ignition switch stuck in the "Run" position and I couldn't shut my car off. I use my car for work and this happened at 5:35 pm and when I called the dealer the service rep told me to come righ and I couldn't shut my car off. I use my car for work and this happened at 5:35 pm and when I called the dealer the service rep told me to come right away and they had a "Loaner" vehicle for me. I didn't miss work the next day in fact I had an important meeting that night and was even early to it thanks to the quick and courteous service I received..... More

I received a postcard in the mail saying my car had a recall with the steering system. I scheduled an appointment with Raul to get the recall maintenace done. I had to call him a couple days later to res recall with the steering system. I scheduled an appointment with Raul to get the recall maintenace done. I had to call him a couple days later to reschedule. The appointment got rescheduled easily. He did a great job and kept me informed through out my time waiting for the car. More

this is a wonderful dealership, i will not go anwhere else to purchase a car, you have the best customer service anywhere and your service people are great, i always get greeted with a smile and the serv else to purchase a car, you have the best customer service anywhere and your service people are great, i always get greeted with a smile and the service is very prompt, keep up the great work, I will always recommend the dealer to anyone.. great salesman too More