Freeway Chevrolet

Had the check engine light one, turned out that the "OEM" locking gas cap....wasn't. I also had a bad temperature gauge. Both were replaced and codes cleared, checked out, etc by Raul. Vinny helped "OEM" locking gas cap....wasn't. I also had a bad temperature gauge. Both were replaced and codes cleared, checked out, etc by Raul. Vinny helped with getting me scheduled and if I had any questions (I have had him help me before with oil changes, etc and my point of contact anytime I go in there). I also was able to speak with your accessories manager and he ordered some stainless steel nerf bars for me that I will be going in for on Weds to get installed. More

The only problem that I noticed was that the information center readout had not be reset after the oil change. Also have the impression that you want to over service the car. Your recommendations noted t center readout had not be reset after the oil change. Also have the impression that you want to over service the car. Your recommendations noted that a power steering flush was recommended. I see nothing to that effect in the recommended maintenance noted in the owners manual. This doesn't give me a great deal of confidence in any further recommendations for service. Gary Hertzler More

My buying experience at Freeway Chevrolet was fantastic. I test drove a 2011 Camaro at a different dealership. I walked away from that dealer because we were unable to negotiate an agreeable price. I con I test drove a 2011 Camaro at a different dealership. I walked away from that dealer because we were unable to negotiate an agreeable price. I contacted a a sales person, Scott, at Freeway Chevrolet by email. I told him the maximum amount I would want to finance, as well as other items such as the value of my trade in. Scott responded promptly to my queries. After exchanging a few emails Scott assured me he could get me the deal I wanted. I drove down to the dealership that evening and bought the car. There were NO SURPRISES. Everything Scott promised he delivered. A very pleasant buying experience. More

My car was not ready when promised (again...). I contacted Chris Thursday afternoon to check on the status of my car and found out that I would not be able to have it back first thing Friday morning contacted Chris Thursday afternoon to check on the status of my car and found out that I would not be able to have it back first thing Friday morning as promised. The wrong part was ordered for the radio replacement. He said a new part was ordered to be delivered overnight and my car should be ready by 10:30 Friday morning. When I called at 11:00 to check on status, I left a message and did not get a call back until 12:45. At that time Chris told me the radio was received while they were at lunch and was being installed and would be ready in 15 minutes. I did not arrive at the dealership until approximately 2pm and the car was NOT READY. I was not able to leave with my car until 2:50. CLEARLY NOT 15 MINUTES. I dropped it off Wednesday night and it should have been ready first thing Friday morning. I had plans on Friday with my child which were ruined because of this delay (I could not transport our bikes with the loaner car). Advisors and front desk people are generally friendly, but the lack of quality in the repair is a RECURRING event with THIS CAR and THE DEALERSHIP. Either the problem not found on the initial visit, the problem not fixed, the problem is only fixed temporarily, new problems continue to crop up, loaner cars are not readily available or comparable to my vehicle, typically the car is not returned as promised, etc. SO MUCH DISRUPTION in my life. This is not what I expect in a new car. I'm SO disappointed in the car and the dealership. More

Another fantastic no nonsense service experience. Get in, get out, done right the 1st time. As always we highly recommend this organization to keep our fleet vehicles serviced and on the road. Thank you F get out, done right the 1st time. As always we highly recommend this organization to keep our fleet vehicles serviced and on the road. Thank you Freeway Service Department! C. Slany Plumbing & Water Conditioning More

Gavin made buying my car a wonderful experience. He was on top of his game; He knew what he was doing. He was a very nice guy and very straight forward about everything. He really worked with me. He would on top of his game; He knew what he was doing. He was a very nice guy and very straight forward about everything. He really worked with me. He would call me and see how things were going with the car and if I needed anything. He went above and beyond. If I or anyone else I know wants to buy a car I’m going straight to Gavin. Jay was another guy that was very nice and flexible with me. He worked very well with me as well. Freeway Chevrolet is a wonderful place and lots of great people. I recently had my oil changed in my car and a couple of scratches buffed out. The service team did great. They did a wonderful job. The problem with the service team is that it took about nine hours. I didn’t have a car from 9am till 6pm. something I hope that can change for my next visit. Thanks so much Freeway Chevrolet. Sincerely, Marvin D. Prince III More

Bill was very professional and had a lot of patience he wasn't like previous salesmen that I have dealt with, even all the salesmen were professional and nice not just him everyone spoke as if they were ge wasn't like previous salesmen that I have dealt with, even all the salesmen were professional and nice not just him everyone spoke as if they were getting a bonus. I would highly refer friends and family to freeway dealership More

I went to go do a truck bed liner and told them about a defect in the bumper that I had noticed. The associates stated that I had hit something with the bumper, I told them I certainly did not. They sugg defect in the bumper that I had noticed. The associates stated that I had hit something with the bumper, I told them I certainly did not. They suggested that I take it up with my insurance! There was no comprimise, no middle ground. I was very unhappy with the answer and that nothing was even offered. Update: Mr. Michael Cook has responded and stated that he will take care of my bumper. He has apologized and agreed to take care of me. I have changed my review to outstanding, as this is outstanding service in my opinion. This completely changes my opinion of this dealership and would definitely use them in the future. I will give another update as soon as the work is completed. More

I spoke to Roger about the problem with the lock in rear passenger side. He said to bring it right in. He was very polite and helpful. I have always had a good experience when I need to take my car in, wh passenger side. He said to bring it right in. He was very polite and helpful. I have always had a good experience when I need to take my car in, whether it's for an oil change or sevice under the warranty. Roger will be the person I ask for when ever possible. Thank you for the great service! More

Our experience with Freeway Chevrolet has being the best experience in a dealership, we were treated with respect, profesionalism, friendliness and courtesy. The persons who helped us with the transaction experience in a dealership, we were treated with respect, profesionalism, friendliness and courtesy. The persons who helped us with the transaction were very nice and really help us made a decision. We definitely will recommend Freeway Chevrolet. We are very happy with our new Equinox 2011 More