Freeway Chevrolet

The general friendliness of the employees was great. As to customer service, when told my vehicle is ready to be picked up, I expect that to mean it has already been cleaned and is ready for me. Once I'm to customer service, when told my vehicle is ready to be picked up, I expect that to mean it has already been cleaned and is ready for me. Once I'm finished with my transaction, I expect it to be waiting for me or there in 5 mins, unless there is a line or we just had a wall of dust go through and everything needs a rinse. The price of the service was a bit salty. If I wasn't guarenteed the quality of service or a speedy turn-around, I would have looked for another repair shop. Having the 10% off Ladies' Day and your valued customer card now, I will be more likely to came for service. More

The two men that I worked with at Freeway Chevrolet were excellent. They did everything in their power to make sure that I was a happy customer and they did just that. I was not expecting to receive a loner excellent. They did everything in their power to make sure that I was a happy customer and they did just that. I was not expecting to receive a loner car to get my bedliner put in, and not only did I get a loner car (2011 Malibu)that I loved, but I got a cup of coffee for the road. I am also very happy with the workmanship of the Inyati bedliner. Thank you Freeway Chevrolet. This will be my first stop when shopping for my next vehicle. More

Both of our vehicles came back with an overspray like substance, very gritty. We just had both of the vehicles detailed and the paint was as smooth as can be but not now. We are very pleased with Freeway substance, very gritty. We just had both of the vehicles detailed and the paint was as smooth as can be but not now. We are very pleased with Freeway’s service but the condition of our vehicles after we got them back was very disappointing. We did not discover the mess until the next day so it was too late to say anything. In addition, we did not find the intermittent problem with our transmission even though we left it for two days. More

I am satisfied with the experience I had for my routine Maintenance I service, however, I find it perplexing that in the past when I have had Maintenance 1 or Maintenance 2 service, items needing attention Maintenance I service, however, I find it perplexing that in the past when I have had Maintenance 1 or Maintenance 2 service, items needing attention were pointed out that were not pointed out this time. Specifically, I was told during a previous visit that my power steering fluid was dirty and needed to be replaced. I did not replace it and there was no mention of it this time. I was also told on a previous visit that I needed an alignment which I did not have performed. There was no mention of the need for an alignment on this visit. As you might imagine, the inconsistency in the recommendations I have received from your service department causes suspicion in my mind regarding the integrity of your operation, and I'm really only coming back because I have a lifetime oil change discount card and I assume all my maintenance records are stored on your computer for warrantly purposes should I ever need to invoke the warranty. As an aside, your sales team tried to deceive me and/or flat out lied to me a total of eight separate times during the sales process and I would never buy another vehicle at or recommend your dealership. More

The Dealership was great, got it in, and repaired it the same day. The problem I have is with General Motors, the HHR's have an ignition switch that is bad. GM should have had a recall on them, and the Cob same day. The problem I have is with General Motors, the HHR's have an ignition switch that is bad. GM should have had a recall on them, and the Cobalt's with the same ignition switch that wont turn the engine off. GM will probaly have a recall when someone get injured or dies from not being able to tun the engine off. The Dealership gets 4 stars, GM gets minus stars. More

Vince was extremely friendly and helpful! I couldn't have asked for a nicer person. I had a pleasant experience bringing my car in for service and was very happy with the cost. Normally I dread having to ta asked for a nicer person. I had a pleasant experience bringing my car in for service and was very happy with the cost. Normally I dread having to take my car in for service, but in this case my service was very efficient. More

I brought in a 2007 Outlook that I had purchased new in Davenport, IA, with 98,700 miles that had two warranty issues covered by the 100,000 power train warranty. I was treated as if I were a long time hon Davenport, IA, with 98,700 miles that had two warranty issues covered by the 100,000 power train warranty. I was treated as if I were a long time honored customer from start to finish. I was given a loaner so I would not be incovenienced due to the extended time frame of the repairs. I was kept informed of the progress. The job was done right the first time. A great experience all around. Freeway Chevrolet now has a new customer because of Roger Young. More

The service was quick, friendly and cost effective. Ron offered very good customer service. I didn't need a wash but needed my car vacummed. He arranged that. He did promise what he could delivered. He offered very good customer service. I didn't need a wash but needed my car vacummed. He arranged that. He did promise what he could delivered. He managed my expectation around getting my light fixed. I was not surprised by the service or cost. I really appreciate him communicating with me frequently. More

I gave the "completely satisfied" rating that I did because Dave went above and beyond what anyone would expect to make sure that my suburban adhesive side mouldings and driver side lock were fixed did because Dave went above and beyond what anyone would expect to make sure that my suburban adhesive side mouldings and driver side lock were fixed, and he tried to get me a courtesy ride back to my home, but when he found out that the shuttle was full, he gave me the use of a loaner car so that I could wait out the day at home. Thank you Dave, for making our experience fabulous. More

Great customer service. Jim took his time in showing us the vehicles and answering our questions. Jay is friendly and out going and a pleasure to work with. they make a good team. when we had to use the the vehicles and answering our questions. Jay is friendly and out going and a pleasure to work with. they make a good team. when we had to use the service dept in the past we were treated well there also. More