Freeway Chevrolet

Vince was extremely friendly and helpful! I couldn't have asked for a nicer person. I had a pleasant experience bringing my car in for service and was very happy with the cost. Normally I dread having to ta asked for a nicer person. I had a pleasant experience bringing my car in for service and was very happy with the cost. Normally I dread having to take my car in for service, but in this case my service was very efficient. More

I brought in a 2007 Outlook that I had purchased new in Davenport, IA, with 98,700 miles that had two warranty issues covered by the 100,000 power train warranty. I was treated as if I were a long time hon Davenport, IA, with 98,700 miles that had two warranty issues covered by the 100,000 power train warranty. I was treated as if I were a long time honored customer from start to finish. I was given a loaner so I would not be incovenienced due to the extended time frame of the repairs. I was kept informed of the progress. The job was done right the first time. A great experience all around. Freeway Chevrolet now has a new customer because of Roger Young. More

The service was quick, friendly and cost effective. Ron offered very good customer service. I didn't need a wash but needed my car vacummed. He arranged that. He did promise what he could delivered. He offered very good customer service. I didn't need a wash but needed my car vacummed. He arranged that. He did promise what he could delivered. He managed my expectation around getting my light fixed. I was not surprised by the service or cost. I really appreciate him communicating with me frequently. More

I gave the "completely satisfied" rating that I did because Dave went above and beyond what anyone would expect to make sure that my suburban adhesive side mouldings and driver side lock were fixed did because Dave went above and beyond what anyone would expect to make sure that my suburban adhesive side mouldings and driver side lock were fixed, and he tried to get me a courtesy ride back to my home, but when he found out that the shuttle was full, he gave me the use of a loaner car so that I could wait out the day at home. Thank you Dave, for making our experience fabulous. More

Great customer service. Jim took his time in showing us the vehicles and answering our questions. Jay is friendly and out going and a pleasure to work with. they make a good team. when we had to use the the vehicles and answering our questions. Jay is friendly and out going and a pleasure to work with. they make a good team. when we had to use the service dept in the past we were treated well there also. More

Have used you many times before, on visit last year you lost our antenna and valve caps and we had to buy a new one one.Yesterday you lost the antenna once again and you washed our car and some how managed lost our antenna and valve caps and we had to buy a new one one.Yesterday you lost the antenna once again and you washed our car and some how managed to soak the passenger seat and carpets.On asking your young staff member he said ohhh no not again, and we eventually found the antenna stuffed down under the rear seat.We had to drive to Phoenix with a soaking saturated seat.I asked for a seat cover but the guy who washed it could not understand English very well and just looked at me. Tahoe oil change.........Jackie Hehr Chamberlain. UPDATE.......................... WE WERE CONTACTED BY JOHN FREEMAN AND VINCE, AND THEY HAVE KINDLY OFFERED TO PUT THINGS RIGHT FOR US.IT HAS INSTALLED MY FAITH IN THE COMPANY AGAIN......THANK YOU. More

Mr. Morehouse was veary friedly and respectful in helping me pick out the vehicle right for me. Did a great job in assisting us with geting the best payment plan for me. I was veary much content with the tot me pick out the vehicle right for me. Did a great job in assisting us with geting the best payment plan for me. I was veary much content with the total price of the vehicle and the price I recieved for my trade in. This is the 2nd vehicle I bought from Freeway Chevrolet and will not be the last. I will recomend them to my friends and family. Thank You. Danny R. Baeza More

The entire experience from researching the internet, to communicating via email was an EXTREMELY simple and effortless process. Court, Jim and Mark were great! They answered all my questions. I didn't h communicating via email was an EXTREMELY simple and effortless process. Court, Jim and Mark were great! They answered all my questions. I didn't have to spend an entire day in a dealership trying to find a car. They got me exactly what I was looking for at a value that is almost impossible to beat. If I had known leasing could be this easy, I would have done it years ago. As long as Jim, Court and Mark are there in the future, I'll be leasing from Freeway again. More

I bring my truck in for service to this location every time I need maintenance or have issue with my vehicle. I generally have a good experience when I come in, however I was severely disappointed and fru time I need maintenance or have issue with my vehicle. I generally have a good experience when I come in, however I was severely disappointed and frustrated with the length of time I had to wait for my vehicle to be finished. I arrived before they opened at 6:50 a.m. anticipating their opening at 7:00a.m. My logic was that if I came in as soon as they opened I would be able to get in and out within 45minutes or so. I was only having an oil change and tire rotation. When I inquired about the length of time I would have to wait at check-in the service person assured me since I was the second in line that I would most likely be done in 30-45 minutes. I thought that's what the "Quick Lube" line was made for but apparently I was incorrect. I had to wait over an hour and a half for my truck! This, to me, was completely unacceptable and I conveyed that to the gentlemen that helped me that day. This cut into my time to get the gym and work on time and I was not happy. I've come in at other times (i.e. right before lunch) anticipating a long wait time, but to have to wait for so long when I arrived first thing in the morning was just utterly frustrating. This experience has made me wonder if I should now look elsewhere to take my vehicle. More

Dealership was clean, used car was detailed and ready for ownership BEFORE purchase and didn't smell of smoke etc. First impressions are very important. Vehicle came with a full tank of gas. Scott didn't pre ownership BEFORE purchase and didn't smell of smoke etc. First impressions are very important. Vehicle came with a full tank of gas. Scott didn't pressure us when we wanted to look around. No extra fees were tacked on at time of purchase. More