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Freeway Chevrolet

Chandler, AZ

4.6
1,034 Reviews

1150 North 54th St

Chandler, AZ

85226

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1,034 Reviews of Freeway Chevrolet

August 19, 2012

16AUG12 - I had taken my 2011 Traverse in for an oil change as well as my 2010 Camaro for the same. The Camaro had an issue with the stitching on the steering wheel coming undone that I wanted to get t More

by guns-n-nascar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul and David
August 13, 2012

My car battery went dead at night and I had my car towed to Freeway Chevrolet. The next morning by 8:00 when I called they had diagnosed the issue and told me they would work on it right away. They called More

by maryjean82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Young
July 29, 2012

since 2008 my wife sons and i have bought 5 cars from freeway. shane has been involved in all 5. in all 5 purchases shane has got us right where we have needed to be on payments.and has kept in contact w More

by cpjmharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
shane hoke/ jay and doug porter
July 07, 2012

My husband and went there to look at a dodge truck. We waited about 45minutes due to someone already looking at the truck. Idecided to go outside and noticed no one was looking at it and it was parked whe More

by madx250
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
johnny v and some sales managerI whos name I dont remember
Apr 08, 2013 -

Freeway Chevrolet responded

Hello, My name is Michael Cook and I am the General Manager here at Freeway. I apologize for the experience and for your frustration. That was certainly not our goal. I did review the file and the salesperson and his manager did get with me after you had already left the dealership to try to make the deal with you. I told them that they were trying TOO HARD to earn your business and it was NOT possible to make a deal under these parameters. I know they were trying to get a firm commitment from you to make the deal happen, but it was not possible to do what you wanted to do. My vehicle will sell for $34,988, and I am not interested in putting more than $3000 in your vehicle. With 0 down, that would have you financing $36,160. I doubt that I could get you 9% with 0 down with your credit history but if I was able to-- the absolute best payment would have been $654.00... I personally would have planned on you being in the 11-12% range and this would have been a higher payment obviously. What we should have done is let you go immediately with out trying to earn your business, as you were very set on where you needed to be and we did not have a truck that would work for you. As you stated in your complaint to be where you need to be as far as payment is concerned, you will need to purchase a truck that will sell for around $25,000. I am sorry that we did not have such a vehicle at the time. There is a lot of confusion on this deal and frustration, and I certainly apologize. We try to make every deal happen, but we can't make every one obviously. Good luck with your vehicle search.

June 20, 2012

We were told the vehicle we ended up buying had Bluetooth- no. That it would get certified- no. It was never disclosed that the car we were buying was used as a fleet car, even though we inquired a More

by littletsj
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Cook
June 06, 2012

If you want to look at new cars and be treated with the utmost respect, go see Shane Hoke at Freeway Chevrolet. He will not only give you the best deal, he will go that extra mile to ensure your satisfied More

by Gillettej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hoke
March 11, 2012

My credit was BAD!! I went to Earnhardt (Mr.ED) dept was giving me the biggest run around. I came across Freeway called Todd from the Internet sales dept. He really took the time on the phone with. I decide More

by naturegirl-38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
March 06, 2012

I WAS GREETED BY A VERY FRIENDLY KNOWLEDGEABLE SALESMAN ( Dwayne ), and was very patient to my needs.Dwanye was AWESOME I FELT LIKE I MADE A FRIENDS. THAN TRACI SOLO THE FINACE GUY WAS VERY PROFESSIONAL AND More

by EBRACAMONTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne
March 01, 2012

Excellent customer service. Vehicle ready when promised. Never have to go back for a repeat repair. Car is clean inside and out. Shuttle service is great. The manager, Greg Black is amazing. I have sha More

by larzipants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
raul
February 23, 2012

Took our 2011 Traverse in for an oil change and tire rotation. I informed Raul that we would be taking a vacation to Disneyland at the end of the week and asked that David check out the entire vehicle More

by guns-n-nascar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Bejarano and David Jones
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