Fred Mueller Automotive

This was our first experience working with a car dealer and it went extremely well. We looked at a few used models on the lot and Brian stopped by and asked if we had any questions. Needing more time, Br and it went extremely well. We looked at a few used models on the lot and Brian stopped by and asked if we had any questions. Needing more time, Brian was extremely nice and kept moving. When we were ready to try things out, he was right there for us. We found Brian helpful, knowledgable, and very easy to talk to. He made our decision to purchase from Fred Mueller extremely easy. I hope anyone looking for a positive vehicle buying experience gets ahold of Brian Tetzlaff, he was just awesome. Thank you. More

My Husband and I had looked online for the right car for me to get back and forth to work. I work out of town and would be traveling some distance on the days I work. With the winter weather Wisconsin has me to get back and forth to work. I work out of town and would be traveling some distance on the days I work. With the winter weather Wisconsin has been having, I needed a reliable car to get to and from work. There were very specific things I was looking for in a car and when I found Fred Mueller's site and saw the great deals they had on their site, I knew we had to get the car we got from them. When we walked in Roger greeted us and asked us if we needed any help and we told him that we had seen the car we wanted online and asked if we could test drive it. He got it ready for us and then he and Russ worked together to get the purchasing side of things going. It all went very smoothly and we were very pleased to take our car home a few days later. I would definitely recommend Fred Mueller Automotive, and working with Roger and Russ anytime. Thanks! More

In 2009 my wife and I purchased our 2009 GMC from Landon and we were very happy with the service. This month we returned to Fred Mueller to work with Landon to purchase a 2014 GMC Sierra. Landon took the and we were very happy with the service. This month we returned to Fred Mueller to work with Landon to purchase a 2014 GMC Sierra. Landon took the time to find us the truck we wanted with all the accessories we wanted. I like Landon's low pressure sales technique and his excellent knowledge of the Sierra and it's options. Landon located the truck we wanted in MN. He kept us informed as to when the truck would arrive. We were very happy with the prompt delivery and Landon taking the time to show us all the options the truck offered. He took the time to set up both our cell phones with the truck's Bluetooth and explained the OnStar options the truck had. On the way home I was able to call OnStar and set up an account with them due to Landon taking the time to explain the process to us. Landon was professional and knowledgeable and we had an excellent experience with him. Kevin was very personable, professional and quite quick and efficient with all the paperwork. He explained the extended warranty options in a way we could easily understand. We plan to purchase our next truck from Landon. Jason & Lori More

All the staff was very helpful and answered all of our questions. They made sure that the car was in good shape they also fixed a part for us and the car was at a great price. questions. They made sure that the car was in good shape they also fixed a part for us and the car was at a great price. More

Mike was great to work with. I was in a tough bind; I had limited finances and needed a car quickly. He got me a great price on a low mileage 2001 Monte Carlo. I had transportation issues so Mike deliv had limited finances and needed a car quickly. He got me a great price on a low mileage 2001 Monte Carlo. I had transportation issues so Mike delivered the car to my home the day after purchase. Upon delivery, Mike noticed an electrical problem. A few days later he called to see if the problem had self corrected itself. It hadn't, so Mike offered to set up an appointment with their service department. So far I am very happy with my purchase and would recommend Mike to anyone looking to bu a new or used car. More

Mike is an excellent sales rep for the Fred Mueller dealership. My husband decided he wanted the new the GMC body style truck. He had time to view them while he was getting his 2011 GMC serviced, Mike dealership. My husband decided he wanted the new the GMC body style truck. He had time to view them while he was getting his 2011 GMC serviced, Mike thourghly showed and expained all the new features on the truck to my husband and he must have done a bang up job because my husband will take at least week to make his decesion and it only took him 24 hours and he bought the new truck. Mike is very knowledgeable of all the dealerships makes and modles they offer and he treats the customer very well. I reconmended friends and family memebers to Fred Mueller for their outstanding sales and service and will continue purchasing from this dealership myself I have been purchasing vehicles here since 1996 and have never been unhappy.The staff and dealership puts the customer first as the top priorty. Very Happy Satisfied Customer...... More

After having major repair problems needed to be done on to my 2008 Silverado, I decided to trade my vehicle in. I took my truck to Kocourek Chevrolet to have the repairs done and that is where my truck sta to my 2008 Silverado, I decided to trade my vehicle in. I took my truck to Kocourek Chevrolet to have the repairs done and that is where my truck stayed over the weekend. Monday morning I told Kocourek that I am planning to trade my truck in but I would like to receive an appraisal first. I call Monday evening and its not done yet. Call Tuesday morning to remind them to get it done. Call at 3:30 that afternoon, still not done. Call at 5:30 that same afternoon, was told it was being done at that moment and that I would receive a phone call in 10 minutes. No phone call the rest of the day. Called Wednesday afternoon, was told the appraisal hadn't been done yet. Now I am extremely frustrated since I don't have a vehicle and have to borrow friends and family vehicles for 8 days up to this point. Was referred to Fred Mueller by my girlfriend since she had a great experience buying her last car there. Go there and meet Roger a salesman, friendliest and knowledgeable man ever. Worked beyond what he had to find me a car since the car I wanted from there sold hours before I got there. No problems. Get an appraisal on my truck within 10 minutes without it even being looked at. Quick and easy through all that now on to meet Russ the finance guy. Awesome guy with a lot of very funny and interesting stories. Financed me very quickly through a great bank that will increase my credit score in the future but also gotten for a great rate. All in all I am BEYOND PLEASED with my experience at Fred Mueller and have been referring others to go there since my purchase. I purchased my truck brand new at Kocourek through a salesman that I was high school friends with. He quit there soon after. With the purchase of my truck there and all oil changes and repair work I had spent thousands of dollars there. You would think they would treat me as a repeat customer and not just a number and a job to get done. After hearing stories from friends with bad experiences they have had there and my experience, I am surprised the General Motors doesn't do something about it!!!! Fred Mueller, WIN!!! Kocourek, a BIG FAIL!!! More

We called the dealership early in the morning and told them what car we were interested in and how much money we had to spend. Mike was awesome and worked with what we had and he made a deal happen. Tim them what car we were interested in and how much money we had to spend. Mike was awesome and worked with what we had and he made a deal happen. Time was a factor to be in and out of the dealership, Mike was prepared for our arrival and had everything taken care of. Mike was great and a pleasure to work with. I would have no problem working with him again or referring a friend to him. He took care of us as he promised, made the deal happen as he promised and time wasn't a problem as he promised. Thanks so much. More

Fred mueller is the only place to buy a new or used vehicle great sales staff and service dept we send everyone we can to Fred mueller vehicle great sales staff and service dept we send everyone we can to Fred mueller More

This was our first experience purchasing a vehicle from Fred Mueller and it was a great experience. Allen the sales rep we worked with was super. No pressure which is something that you don't find at many Fred Mueller and it was a great experience. Allen the sales rep we worked with was super. No pressure which is something that you don't find at many car dealerships! We really appreciated that. We went in planning to just try out a car and ended up buying. They gave us a great price on the new car and a nice trade-in value on what we were driving. I'm in the customer service business and I was impressed with the level of service we received from our salesman and the Kevin the finance guy! A+ gentlemen! More