Fred Mueller Automotive

My Fiance and I stopped in to test drive a new Acadia. After viewing the ratings from this site, I called and made an appointment to talk to Ulises Ruiz. I made the introductions and mentioned that we a After viewing the ratings from this site, I called and made an appointment to talk to Ulises Ruiz. I made the introductions and mentioned that we are researching a few different vehicles and that this vehicle will be primarily driven by my fiance. That was all Uli needed to hear as he then really switched over to talking with my fiance and asking her questions about what she was looking for and answering any questions she had. He took us out and showed us around the vehicle, got my fiance all situated, tossed us the keys and told us to have fun! When we returned from the drive he was waiting to great us and get our impressions. After a quick rundown of how it went, he gave us his card and basically said "I know you probably have other things to do today so here's my card, call me anytime with questions or if you feel like this is the vehicle you would like to purchase." I seriously cannot describe how refreshing it is to have a car salesman 1) treat my fiance as an equal and not act like I'm the one who knows best what she wants and 2) not try to pressure us into buying the vehicle as soon as we walked back in the door from the test drive. Another thing that kind of rubs me the wrong way is when a salesman is over the top friendly and treats you like they are your best friend and have known you forever. Or gives you a nickname after knowing you for five seconds. Uli was professional but didn't do any of that. He didn't have to! Unfortunately the vehicle we drove is not at the top of our list to buy after driving a couple other vehicles, and I actually feel bad that I can't go back and buy a vehicle at Fred Mueller. I cannot recommend Ulises highly enough to anyone who is in the market for a GMC or Buick, and I hope one day I can go back and give him and the dealership my business. More

We didn’t realize that they were by appointment only when stopped to check out trucks and Mike was more than willling to help us!! From beginning to end it was a great experience! stopped to check out trucks and Mike was more than willling to help us!! From beginning to end it was a great experience! More

GMC Terrain We bought during the COVID-19 pandemic! The staff all respected social distancing, but were still friendly, helpful, knowledgeable, polite. Very happ We bought during the COVID-19 pandemic! The staff all respected social distancing, but were still friendly, helpful, knowledgeable, polite. Very happy, definitely recommend Fred Mueller. More

Bought a Truck, Great Experience with Mike! We needed a vehicle to replace our older car that, frankly, was undriveable during the winter months. While we were looking for a truck in several cit We needed a vehicle to replace our older car that, frankly, was undriveable during the winter months. While we were looking for a truck in several cities around WI, we saw the great online reviews from Fred Mueller and decided to start local. We worked with Mike and boy, did he take care of us! This was the first time my husband and I had bought a car together and, while we were hesitant at first, Mike was patient, thorough in his explanation of the process, and overall very accommodating. We never felt pressured in any way and it's really nice to feel like you can trust someone to help you make a big decision. Mike and Kevin worked together to make sure we had everything we needed– we appreciate your hard work! Thank you :) More

Purchase of new GMC Sierra Courteous, friendly,and knowledgeable staff. The staff answered all our questions. The facility was clean and the customer waiting area was ,also, ver Courteous, friendly,and knowledgeable staff. The staff answered all our questions. The facility was clean and the customer waiting area was ,also, very clean.I liked the no pressure approach to sales. More

This is the second car we have bought from this dealership. Great people to work with. They help you find what you want without pressure dealership. Great people to work with. They help you find what you want without pressure More

Uli made buying my vehicle from Mueller pleasant and easy! I was very pleased to happen to work with Uli. He worked with me patiently and pleasantly through the process of selecting and buying a vehicle from h I was very pleased to happen to work with Uli. He worked with me patiently and pleasantly through the process of selecting and buying a vehicle from him. I asked a lot of questions and he answered them all knowledgeably and thoroughly. I felt confident in him, and very comfortable working with him. He has a nice easy going personality and a fun sense of humor. I felt good about how and what was happening as we worked through the process. I left feeling like we both got a win in the end. I would definitely come back and work with him again in the future. The financing guy was super to work with as well and deserves a shout out too. Easy going, thorough, good explanations. I wish I could remember his name, but I didn't get his card... maybe it was Dustin?? More

Ulises Ruiz is great to work with! We recently bought a GMC Terrain. Ulises was great to work with. He was very friendly, answered all of our questions and made the process seamless. I We recently bought a GMC Terrain. Ulises was great to work with. He was very friendly, answered all of our questions and made the process seamless. I would recommend him to anyone looking into a new vehicle. More

Mike does it again We've been doing business with Mike and Fred Mueller for many years. I can't remember the last time we bought a car from someone other than Mike. We We've been doing business with Mike and Fred Mueller for many years. I can't remember the last time we bought a car from someone other than Mike. We contacted Mike because the lease was ending on our Acadia Denali and told him we were looking for a new vehicle. We were thinking of getting a new lease, but Mike said that he had a low mileage 2019 used Buick Enclave on the lot. He showed the vehicle to us and it was just what we were looking for and at a great price. As usual he treated us more like friends than customers and we do consider him a friend. Dustin was very helpful with quick and friendly service. More

Mike Kohler is exceptional! My husband and I recently purchased a new truck, and we had the pleasure of working with Mike. Over the course of many months, Mike happily answered a My husband and I recently purchased a new truck, and we had the pleasure of working with Mike. Over the course of many months, Mike happily answered any and all (and I mean countless!) questions we had. If he didn't have the answer, he made sure to find it that very day. He's upfront and very honest, which is sometimes a rare find in sales! He's an exceptional person to work with, and I will guide anyone looking for a new vehicle to talk to Mike. When it's time to trade in for a new vehicle, he is the only person we plan to see. Thanks Mike! More