Fred Martin Superstore - Service Center

Taylor and I had a phone conversation. I saved $165 because Taylor was honest with me about my car's "issue," which wasn't really an issue. To be honest, the biggest thing was that he save I saved $165 because Taylor was honest with me about my car's "issue," which wasn't really an issue. To be honest, the biggest thing was that he saved me time. I am not car intelligent, so I've had a lot of workers at other auto dealerships try to blind me. I was therefore rather surprised to have a kind supervisor assist me in saving money. I can say that it undoubtedly made a difference in my day. I've already told my folks about the excellent phone support I received. When I go in to get work done on my automobile, I will most certainly ask to see him. More

Very professional and courteous. Kept me well informed on the progress and if the technician found anything the Servicewriter would explain what he found with the option to address i Kept me well informed on the progress and if the technician found anything the Servicewriter would explain what he found with the option to address it with a quote. More

Getting charged for a tire alignment because supposedly the front end was out of alignment, causing the outside wear of one front left tire. Then not rotating the tires after it was worn down to almost no the front end was out of alignment, causing the outside wear of one front left tire. Then not rotating the tires after it was worn down to almost no outside threads, telling me it’s good to go. This being the second time having problems there, it will most likely be the last! More

Very conscientious and respectful - everyone was very courteous. They went above and beyond to let me know that I was appreciated as a customer! courteous. They went above and beyond to let me know that I was appreciated as a customer! More

Liars and back stabbers never ever coming back and I will tell everyone I know to stay away from Fred Martin tell everyone I know to stay away from Fred Martin More

The service department was super help about informing of my vehicles needs as well as with recalls my vehicles needs as well as with recalls More

Outstanding customer service. attention to detail make you want to come back for more highly recommended attention to detail make you want to come back for more highly recommended More

I’ve never felt more at ease while getting my vehicle serviced. I’m usually biting my nails waiting for them to tell me I owe an arm and a leg. Really good at listening and adapting to what I needed and serviced. I’m usually biting my nails waiting for them to tell me I owe an arm and a leg. Really good at listening and adapting to what I needed and could afford. More

Took very good care of my needs and got me in and out in a very timely order a very timely order More

Great service, I was in and out quickly and will be back for all my service beeds for all my service beeds More