Fred Martin Superstore - Service Center

They helped me when I needed it the most thank you for everything great people everything great people More

Great place to get your oil changed. Line was very short at 4:00 pm on Tuesday Line was very short at 4:00 pm on Tuesday More

Fred Martin superstores parts department is a joke. I purchased a overpriced piece of plastic for my vehicle and I didn’t even have it on my truck for more than 24 hours in the part broke. I tried to r I purchased a overpriced piece of plastic for my vehicle and I didn’t even have it on my truck for more than 24 hours in the part broke. I tried to return the part within the 30 day window and they will not except my return because the part has been on my vehicle. I will not work with anybody that does not stand behind the products. If you were looking to have them service your vehicle or looking to buy a part from them I highly advise you steer away because they do not stand behind their products. The manager in the parts department has very poor customer service. Do not waste your time or money with Fred Martin super stores. More

The lack of communication & customer service is terrible . I decided on a car and by time I went to the bank and came back the truck I wanted was sold in less than 30min of me being gone . Then they convinc . I decided on a car and by time I went to the bank and came back the truck I wanted was sold in less than 30min of me being gone . Then they convince me to buy another car I buy it & they don’t fix not one thing that was wrong with the car at all after saying they would fix it . Went to get an oil change and the almost broke my dipstick for the oil . Then I used the free car wash and my car was scratched up bad after coming out the wash . Mind you this car is Newley purchased no scratches . They say that it’s not there fault and denying that it’s there fault . At this point I’m ready to give them my car back and go with a new dealership who cares about the people and not just there money . More

I wasn’t please stop first, but I will admit that I was met with a pleasant staff. My issues were addressed and my Jeep was repaired, cleaned and even my floor mats were given to me. I appreciate being hea met with a pleasant staff. My issues were addressed and my Jeep was repaired, cleaned and even my floor mats were given to me. I appreciate being heard, and I appreciate those who went above and beyond to ensure I was happy. More

Wasn't the place they advertise on t. v. and they put cars on there lot not fully checked but says there ready to go just bought a 17,000 dollar lemon and was lied to as well ,so maybe sta v. and they put cars on there lot not fully checked but says there ready to go just bought a 17,000 dollar lemon and was lied to as well ,so maybe start checking on your employees work because there not doing there jobs very well ,hope you are enjoying our money while we have a large paper weight. More

The absolute worst dealership ever! !! They are crooks! You take your car to get serviced and they break more stuff to make you pay more! Not to mention they over charge for parts and la !! They are crooks! You take your car to get serviced and they break more stuff to make you pay more! Not to mention they over charge for parts and labor! If I could give no stars or negative stars I would! Save yourself the headache no one should have to go through the horrible experience I am going through currently! More

Your guy dean is rude. He is a blemish for fread martin. After 20 + years of buying cars for my wife and I. We are finished. He is a blemish for fread martin. After 20 + years of buying cars for my wife and I. We are finished. More

This is my 3rd time taking my fiat 500 in let me tell you The Professionalism and Proper customer service is Outstanding They know what they’re doing So be patient and courteous! Just know the work will be d The Professionalism and Proper customer service is Outstanding They know what they’re doing So be patient and courteous! Just know the work will be done RIGHT! Bless Up To the Service dept and the mechanic that works on my fiat 500 i can’t forget Mr J James the courtesy ride driver!! You guys Rock! Bless Up! More

Sales and everything was great till I needed to take the truck back for a problem then there was some confusion on service and rental besides that everything else has been good so far truck back for a problem then there was some confusion on service and rental besides that everything else has been good so far More