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Fred Martin Superstore - Service Center

Barberton, OH

4.4
358 Reviews

358 Reviews of Fred Martin Superstore - Service Center

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May 15, 2025

Very helpful and pleasant. Got me into the service department right away and fixed the problem. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Fred Martin Superstore responded

We love to hear that we could get your Jeep in and out and back on the road! Thank you for choosing our team and we look forward to your next visit!

May 02, 2025

I got my van back from Fred Martin Superstore about a week ago getting a housing unit repaired that was causing an oil leak. I was without transportation for a week. Paid $700 for the “repair” and now to More

by Annagreencpht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Black
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

I just received my reticle back from the service department, and within 24 hours the engine is now very loud and should like the exhaust is messed up. This was not an issue before I took it in for s More

by Jkipfer16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Black
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Fred Martin Superstore responded

We're sorry to hear your experience was anything less than 5-stars. We have been made aware that a service advisor has attempted to reach out in order to get these issues resolved. We thank you for your review and we hope to get this situation solved soon.

April 30, 2025

Free oil change crew is awesome! Friendly.and efficient…also appreciate the free car wash! More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in the Quick Lube
Apr 30, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words about our Speedy team and for your business! We look forward to seeing you again!

April 29, 2025

Professional, gets the job done! Everyone is friendly and courteous! Store is very clean with very nice waiting area. More

by Bradwhinnery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Boone
Apr 30, 2025 -

Fred Martin Superstore responded

We're happy to hear we could provide a great experience! Thank you for your kind words and for your business. We look forward to your next visit!

April 21, 2025

Very quick and efficient with my warranty repair. Definitely coming back for maintenance and repairs. More

by Zachbaldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Szilagyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Fred Martin Superstore responded

We're happy to hear we could get you fixed up an back on the road. Thank you for your support and we look forward to your next visit!

April 12, 2025

Always quick and great service. Helpful. And great. Taken all vehicles purchased to them for services More

by Rickykarbowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change
Apr 14, 2025 -

Fred Martin Superstore responded

We're happy to hear our team could get it done! Thank you for your continued support and we look forward to your next visit!

April 04, 2025

Very satisfied with every one at the dealership in the leasing of my car. Especially Olivia in the service department who took all the time I needed to answer all questions. More

by sstein5499@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olivia service dept.
Apr 07, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words about Olivia and our team. We appreciate your business and look forward to seeing you again!

March 18, 2025

Excellent service. Olivia was very helpful. My new go to dealership for service. Would 10 out of 10 recommend More

by Jrad2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Szilagyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for choosing our team! We look forward to seeing you again!

March 10, 2025

Everyone was very polite and helpful and the area is very clean. I think they did an excellent job. More

by malea31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Fred Martin Superstore responded

Thank you so much for your kind words and for your business! Congratulations on your purchase and we look forward to seeing you again!

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