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Fred Martin Superstore

Barberton, OH

4.7
2,526 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,526 reviews

August 04, 2024

Professional, staff very friendly, they send a service reminder, very good job done and again will use Fred Martin services. Thank you! More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Fred Martin Superstore responded

Thank you so for choosing our team and for your 5-star review! We're happy to hear we could get your vehicle fixed up and back on the road! Thank you again and we look forward to your next visit!

August 03, 2024

Service department seemed a little pricey, and not very efficient on parts delivery. Had my car for four days before it was done More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Szilagyi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Fred Martin Superstore responded

We apologize for any delays on your vehicle, but we appreciate your patience and willingness to work with us on this. We are happy to hear that we could give you good experience overall. We thank you so much for choosing our business and we look forward to making your next service visit even better!

July 31, 2024

Very pleased with all aspects of the repair of my 2021 ram towing diagnostics pricing were all fair honest and completed in a timely manor More

by erickevanjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Fred Martin Superstore responded

We're happy to hear that Taylor and our team could get you fixed up at the right price! Thank you for your 5-star review and for your business!

July 27, 2024

Jon was absolutely great throughout my entire process. Highly recommend for your futurr car purchase. More

by csabolek3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Ransom
Jul 29, 2024 -

Fred Martin Superstore responded

We're happy to hear Jon and our team could help out! If there's anything else we can help with, please reach out and let us know. Thank you so much for your 5-star review and you business! Congratulations on your purchase and we look forward to seeing you again!

July 27, 2024

Took our car there to be appraised, they gave us a good price and Jon was super nice and helpful. They cut us a check fast and it was very non stressful. I would absolutely recommend Jon to anyone that's l More

by Bigdmag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Ransom
Jul 29, 2024 -

Fred Martin Superstore responded

We're happy to hear that Jon and our team could provide a great experience! Thank you for your 5-star review and your business! Congratulations on your purchase and we look forward to seeing you again!

July 26, 2024

Easy to schedule appt. Promptly great with a very motivated service rep. Brought in the oil I wanted for my Viper. Took a bit over an hour. Loved it. I will return! More

by kraenzlere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Fred Martin Superstore responded

Thank you so much for the kind words and for your business! We're happy to hear our team could get it done! Thank you again and we look forward to your next visit!

Jul 29, 2024 -

kraenzlere responded

Ok to send

July 26, 2024

Amazing sales experience everything was explained in great detail and questions I had answered front desk was awesome with my little man and Trey Mihok is one of the best salesmen out there and got me a More

by dakotahmihok
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Fred Martin Superstore responded

Thank you so much for your kind words about Trey and for choosing our dealership! We're happy to hear that Trey and our team could provide you with a great car buying experience! If there is anything else we can help with, please reach out and let us know. Thank you again and congratulations on you purchase!

July 25, 2024

Tim was awesome for handling the sale and made sure everything went smoothly and Kerry was extremely helpful with our time line to get the sale done quickly and efficiently for we had a time issue! Gre More

by geoball64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry Crawford
Jul 25, 2024 -

Fred Martin Superstore responded

Thank you so much for choosing our team and for taking the time to leave us these kind words! We're happy to hear we could get your purchase handled fast and smooth! If we can help with anything else, please let us know. Thank you again and congratulations on your purchase!

July 22, 2024

Without any problems or hassle. Amber was great to work with and aware of my needs and informative of the vehicle in question. More

by Met42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your 5-star review and for your business! Congratulations on your purchase and we look forward to seeing you again for the next one!

July 17, 2024

I purchased a new 2023 hellcat charger from amber what an amazing sales rep you have working for you she was very professional and courteous and attentive.. it was the easiest experience I have ever had buyi More

by j.morris1550
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Fred Martin Superstore responded

We're happy to hear that Amber could help get you into your new Hellcat! Thank you so much for your kind words and for choosing our team. Please reach out and let us know if there is anything else that we can help with. Thank you again and congratulations on your new Charger!

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