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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,625 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,625 reviews

December 17, 2023

In my opinion great dealerships are reflected in their employees and their customer service! There's none greater than the Fred Martin team! Tim Smith is a master at getting it done! He made the financial More

by dumaslezette287
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2023 -

dumaslezette287 responded

Thanks Matt, Tim and Rob at Fred Martin Superstore. The MVP'S of car buying! You guys helped make my car dreams come true!

Dec 18, 2023 -

Fred Martin Superstore responded

Thank you so much for your kind words about our team! We're happy to hear that Tim, Matt, and Rob were able to help make your purchase as easy as possible! Thank you for choosing us and congratulations on your purchase! We look forward to seeing you again!

December 16, 2023

This is my 5 or 6th vehicle from Bill King at Fred Martin. They have ways treated me well and have earned my business for years to come. More

by xudon04
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

Fred Martin Superstore responded

We love to hear it! Thank you for your continued support our dealership and for your kind words about Bill! We appreciate your business and look forward to working with you again!

December 15, 2023

Great group of people I can't believe the ease and comfort I felt . everyone was helpful and I can't say how wonderful there. More

by gloriamars9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Bacon, Alexander Bahas, Joe Boughton, Eric Breiding, Dustin Dykes, Reshad LaBooth, Augusta Chauhan
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Dec 15, 2023 -

Fred Martin Superstore responded

Thank you so much for choosing our team and for your kind words about them! We're happy to hear that we were able to give you an easy purchasing experience. Please reach out if there is anything else that we can help with. Thank you again and congratulations on your purchase!

December 12, 2023

Great dealership! Great perks! Friendly, knowledgeable staff! I had the best experience buying my vehicle. I would highly recommend them!!! More

by blitzbeagle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reshad LaBooth
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Dec 12, 2023 -

Fred Martin Superstore responded

Thank you so much for your kind words about our dealership and for choosing us! Your business mean a lot to us! Please let us know if there is anything else that we can help with. Thank you again and congratulations on your purchase!

December 10, 2023

Dealer ship was very nice and made it very easy to work with pleasant nice More

by bj949696
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock
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Dec 11, 2023 -

Fred Martin Superstore responded

We appreciate you saying so! Thank you so much for choosing us and for taking the time to leave us 5-stars. Congratulations on your purchase and we look forward to seeing you again!

December 07, 2023

They have tons of cars and trucks. The sales team is very courteous and friendly. More

by Dmushrush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2023 -

Fred Martin Superstore responded

Thank you so much for your kind words and for your business! We look forward to making your next visit even better!

December 07, 2023

They have always been GREAT and very professional. Would not use anyone but the Fred Martin crew Thank you all More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan, John Bruss
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Dec 08, 2023 -

Fred Martin Superstore responded

Thank you for choosing our team and for leaving us 5-stars, Nick! We look forward to seeing you again!

December 07, 2023

The service was great and their personnel did a great job of keeping me informed as to the progress of my service. More

by cromco.group
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2023 -

Fred Martin Superstore responded

Thank you so much for your kind words about our service team and for choosing our shop. Your business means a lot to us and we're grateful to hear we were able to take care of you. Thank you again and we look forward to your next visit!

December 03, 2023

Would recommend anyone looking for a vehicle I would tell them to ask for Justin More

by licaterobert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Swarm
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Dec 04, 2023 -

Fred Martin Superstore responded

Thank you for giving Justin a shoutout and for choosing our store! Please let us know if we can help with anything else. Thank you again and we look forward to your next visit!

December 02, 2023

Low key sales, and great service department, especially their oil change group across from dealership. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Dec 04, 2023 -

Fred Martin Superstore responded

We love to hear that our team have been able to consistently give you a great experience! Thank you for your 5-star review and for your business! We look forward to seeing you again!

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