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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,526 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,526 reviews

April 24, 2024

Friendly and works with you. Sympathetic to you wants and needs. From beginning to drive home most pleasant experience 😁 More

by drzers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Rizzotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Johnson, Timmy Jamison
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Apr 24, 2024 -

Fred Martin Superstore responded

We're happy to hear our team could give you a great experience! Thank you for choosing our team and for taking the time to leave us 5-stars! Congratulations on your purchase and we look forward to seeing you again!

April 24, 2024

Timely service, very friendly staff. Listened to my concerns and addressed. Hopefully problem is solved. More

by bparidon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Fred Martin Superstore responded

Happy to hear our team could provide you with a great experience! Thank you so much for choosing our team and for taking the time to leave us 5-stars! Please reach out if we can help with anything else. Thank you again!

April 23, 2024

Timmy did an amazing job dealing with every situation I would run into with pricing. More

by melissamuller05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timmy Jamison
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Apr 24, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about Timmy and for leaving us a high rating! Congratulations on your purchase and we hope to see you back for the next one!

April 22, 2024

Fred Martin and all their employees are always professional and courteous Went to speedy wash and lube they were very fast and efficient and they make sure our SUV stays clean and vacuumed with al More

by woreoutroofer2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Smakula, All employees where you get your oil change
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Apr 23, 2024 -

Fred Martin Superstore responded

Thank you so much for your kind words about both our Superstore and Speedy staff! We're happy to hear we could give you a great experience across the board! Thank you again and we look forward to your next visit!

April 22, 2024

Kelli was a pleasure to work with. She really tried to make sure we were happy. More

by hgrayson_500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about Kelli and for choosing our team! Congratulations on your purchase and we look forward to seeing you again for the next one!

April 22, 2024

Great guys! Great dealership! Willing to work hard and go the extra lengths to make you feel comfortable! Tim Bulgrin is a real down to earth, relatable sales More

by WWilliams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Bulgrin
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Apr 23, 2024 -

Fred Martin Superstore responded

We're happy to hear that Tim and our team could give you the kind of experience you deserve! Thank you so much for choosing our team and for taking the time to leave us 5-stars. If there is anything else that we can help out with, please reach out and let us know. Thank you again and congratulations on your new Jeep!

April 20, 2024

Awesome to deal with great customer service and brain Conn was awesome to work with More

by Todds9332
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Conn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your business and for taking the time to give Brian a shoutout! Congratulations on your purchase and we look forward to seeing you again!

April 20, 2024

I liked the sales person who helped me on the fiat side he was understanding and helped get what I was looking for. Although, my car payment is a tad high More

by Mmw.1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Fred Martin Superstore responded

We're happy to hear that Mike was able to give you a good experience! Please let us know if we can help with anything else. Thank you again and congratulations on your purchase!

April 19, 2024

First time car buying a car very helpful loved the salesman dude kicked butt very good More

by Seth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Fred Martin Superstore responded

Hey Seth! We appreciate the kind words about Matt and our team! We noticed the review was less than 5-stars. If there were any issues during your visit, please reach out to us at Fmcares@fmcars.com and let us know! Thank you again for your kind words and for your business!

April 19, 2024

Love this dealership! Everyone is so helpful and knowledgeable! I always feel safe and at ease when I talk to anyone at Fred Martin! More

by NilaM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Moore
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Apr 22, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for choosing our team! If we can help with anything else, please reach out and let us know. Thank you again and we look forward to your next visit!

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