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Fred Martin Superstore

Barberton, OH

4.7
2,634 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,634 reviews

January 26, 2022

The best experience with car shopping I ever had. Loved every minute. Thank you guys. More

by sandydeanna68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Dowdall
Jan 26, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team

January 25, 2022

Jeff is a great salesman! He made sure everything went smoothly.I definitely recommend him and the dealership. More

by SKRESSE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dowdall
Jan 25, 2022 -

Fred Martin Superstore responded

Thanks for your feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that Jeff and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

January 25, 2022

Mike T. went above and beyond the expectations to get me financed. The process was smooth and prompt. The whole experience was professional and courteous. I have been watching the Fred Martin Superstore TV More

by PJW1210
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

January 25, 2022

Alex Bahas and Big Bob were great to work with. This is the second car we've bought here because they were so good to work with the first time and had the inventory of vehicles we were interested in. More

by TLETSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Bahas
Jan 25, 2022 -

Fred Martin Superstore responded

Thanks for sharing your thoughts about your experience working with Alex and Bob here at Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

January 24, 2022

Amber was fantastic she showed she really cares about her customers. I was a bit picky in choosing a car but Amber was patient and found the right car. More

by ASK101102
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Antonace
Jan 24, 2022 -

Fred Martin Superstore responded

Thank you so much for your excellent review! We are so glad that Amber had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

January 24, 2022

Malik was extremely professional and patient with us all day! He did an amazing job! More

by slalexander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Alexander
Jan 24, 2022 -

Fred Martin Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Malik and our team here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

January 22, 2022

Great service thank you Lisa Allison for everything I'm satisfied with my purchase thanks again More

by wgfireman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Fred Martin Superstore responded

Congratulations on your new vehicle! We are so glad that Lisa had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

January 22, 2022

Joe and Rob were very informative, and listened to what I needed. I also like the service department and how they take care of Fred Martin customers More

by nancy.dragovich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Shean
Jan 24, 2022 -

Fred Martin Superstore responded

Nancy, Thank you so much for your wonderful review! We are thrilled that Joe and Rob had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

January 20, 2022

Came in looking to trade my truck in . Left with a new truck! Gave me top dollar . More

by TOMMY_DESHON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales floor manager , the gm also the finance department all great people for helping work a deal out. , Colton Terepka
Jan 20, 2022 -

Fred Martin Superstore responded

Thank you, Tommy, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

January 20, 2022

Great experience, Lonnie Murdock was professional, not pushy and listened to what we wanted and helped with a smooth transition! Will go back ! More

by RHUE729750
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Murdock, Rhonda in finance
Jan 20, 2022 -

Fred Martin Superstore responded

Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

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