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Fred Martin Superstore

Barberton, OH

4.7
2,548 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,548 reviews

December 23, 2024

The greatest car salesman there he really knows what he’s selling. He ain’t no sham More

by Sprinkle monster
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

My experience was amazing getting my dream car. Trey Mihok was super knowledgeable and efficient. It felt we had been friends for years. More

by Mackenzie
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Fred Martin Superstore responded

We're happy to hear that Trey and our team could provide you with a great car buying experience! Thank you so much for choosing our store and for taking the time to leave us 5-stars! Congratulations on your new Jeep and we look forward to seeing you again soon!

December 22, 2024

I feel at ease everytime I visit and know I’m always taken care of and with respect. More

by Plush308
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for choosing our team! We appreciate your business and we look forward to seeing you again!

December 21, 2024

Friendly and helpful salesman with impeccable follow up traits. This allowed the deal to be negotiated and closed within 48 hours. More

by Jadellanno
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Logan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Fred Martin Superstore responded

Thank you so much for your kind words and for choosing our dealership! We're happy to hear we could get the right vehicle, fast and easy! Congratulations on your purchase and we look forward to seeing you again!

December 11, 2024

Great staff, very pleasant to work with. Very knowledgeable and attentive. Bill King is a great salesman. I will recommend him to anyone wanting to purchase a vehicle from Fred Martin More

by T_benson1972
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Fred Martin Superstore responded

We love to hear it! We're happy to hear that Bill and our team could get you the right vehicle at the right price! Thank you for your kind words and for your business!

December 10, 2024

As I said in my first review, the sales team (especially Kelli Slavens) went above and beyond what I truly expected from them. They gave us the best car buying experience that I have ever had in my life and More

by treemaker8149
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Nick Rizzotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashly Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Young
Dec 12, 2024 -

Fred Martin Superstore responded

Thank you so much for your kind words about Kelli and our Sales Team. We will be addressing these communication issues with our finance department to ensure a smoother experience going forward. We appreciate you sticking with us and for bringing these issues to our attention. Thank you again and congratulations on your purchase! We look forward to seeing you again!

December 10, 2024

I can't remember ever working with someone easier to deal with than Kelli. You can tell she takes a lot of pride making sure her customers are completely satisfied. More

by markbouchard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Slavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Fred Martin Superstore responded

We're happy to hear that Kelli could provide an easy car buying experience! Thank you for your kind words and for your business! We look forward to seeing you again!

December 09, 2024

DJ was a great salesman who helped guide me thru the process and was extremely knowledgeable. More

by becoven
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
De’Angelo "DJ" McNeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Fred Martin Superstore responded

We're happy to hear that DJ could help provide an easy car buying experience! Thank you so much for shopping with us and for taking the time to rate us 5-stars. Congratulations on your new Jeep and we look forward to seeing you again!

December 08, 2024

Logan our salesman was great and was very helpful getting our deal done and staying late on a Saturday night More

by miked50gt
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Logan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Fred Martin Superstore responded

We're happy to hear that Logan and our team could get the job done! Thank you so much for sticking with us and for taking the time to leave us 5-stars! Congratulations on your new Jeep and we look forward to seeing you again!

December 08, 2024

Good service, good people nice cleaning place ,Brian and his tranie were hlepfull and very professional . More

by garito0719
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Brian Conn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Fred Martin Superstore responded

Thank you so much for your kind words! We're happy to hear that Brian and out team could give you a great experience! Please let us know if there is anything else that we can help out with. Thank you again and congratulations on your new Dodge!

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