Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fred Martin Superstore
Barberton, OH
2,626 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,626 reviews
April 25, 2025
Mike Rutherford was an amazing partner in completing my Kia Niro purchase. His diligence and communication in the whole process—ensuring every detail was taken care of—was impeccable. I would highly recomm Kia Niro purchase. His diligence and communication in the whole process—ensuring every detail was taken care of—was impeccable. I would highly recommend Fred Martin and Mike’s expertise to anyone in need. More
by alangay
Employees Worked With
April 22, 2025
I am very happy with the service I received at Fred Martin Superstore! Each of the team members involved in my used car purchase were very knowledgeable, friendly, efficient, and helpful in my selecti Martin Superstore! Each of the team members involved in my used car purchase were very knowledgeable, friendly, efficient, and helpful in my selection of a used car that was well matched to all of my particular car purchase criteria. I would recommend this dealership to any prospective car buyer! More
by mschenz
April 21, 2025
Buyer beware. Would not ever shop Fred Martin again for any vehicle. They falsely provide a $7,500 dealer discount on a new hybrid van bought in 2024 but was charg Would not ever shop Fred Martin again for any vehicle. They falsely provide a $7,500 dealer discount on a new hybrid van bought in 2024 but was charged an additional $7,500 penalty from IRS as Fred Martin did not properly check the restrictions. So, the IRS took back the funds ...and of course Fred Martin stated not the dealer problem, tough luck and I am now out $7,500. Legal action will be pending but please do not shop Fred Martin - zero level of trust More
by tkhhavens
April 21, 2025
Very quick and efficient with my warranty repair. Definitely coming back for maintenance and repairs. Definitely coming back for maintenance and repairs. More
by Zachbaldwin
Employees Worked With
April 20, 2025
Very easy to work with very professional and not pushy would recommend to everyone who is looking for vehicles would recommend to everyone who is looking for vehicles More
by Bse2673briab
Employees Worked With
April 18, 2025
Stone was very professional and helpful got me exactly what I was looking for. Never pushy. I would say, best car buying experience I’ve had. Will most definitely recommend to others what I was looking for. Never pushy. I would say, best car buying experience I’ve had. Will most definitely recommend to others More
by Reich.tiffany
Employees Worked With
April 15, 2025
This is my 4th jeep from Fred Martin. Rob Zabel has been my go to person for the past couple of years. He’s great to work with and always tries to make sure I’m taken care of when I’m on Rob Zabel has been my go to person for the past couple of years. He’s great to work with and always tries to make sure I’m taken care of when I’m on hunt for a new vehicle. More
by TReed057
Employees Worked With
April 15, 2025
My sales lady Kelli was fantastic! !!!!! She made the process smooth and had a great experience !!!!! She made the process smooth and had a great experience More
by ryancottrell76
Employees Worked With
April 14, 2025
Very clean dealership with very welcoming staff that do everything they can to put you in a vehicle that fits you best everything they can to put you in a vehicle that fits you best More
by N.obertolini
Employees Worked With
