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Fred Martin Superstore
Barberton, OH
2,654 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,654 reviews
June 14, 2025
My 17yr old daughter bought a used car and we purchased the warranty with it. She didn’t have it for 12 hours & the check engine light came on. Took it back to the dealership & they said the power module h the warranty with it. She didn’t have it for 12 hours & the check engine light came on. Took it back to the dealership & they said the power module had gone bad on the vehicle & it would cost $3,000.00 for a new part or we could by a used part for $800.00. The warranty I bought didn’t cover this part. This dealership doesn’t care about the customers they only care about about selling you a car & making money. This is something I would have expected from a car lot on the corner, but not a dealership. I will never buy another vehicle from them or recommend them to anyone. More
by jefden03
June 11, 2025
Had my car at a different dealership 3x to correct and issue and it was not corrected. Fred Martin diagnosed the problem and had a game plan to fix it within two hours of my car being on site. Will only u issue and it was not corrected. Fred Martin diagnosed the problem and had a game plan to fix it within two hours of my car being on site. Will only use Fred Martin for service of our cars going forward. More
by kleinkristen
Employees Worked With
June 09, 2025
People were friendly and helpful. The process was quick and easy. Nice selection to choose from and DJ was great. The process was quick and easy. Nice selection to choose from and DJ was great. More
by Aixela.shaf
Employees Worked With
June 07, 2025
Everyone I worked with was very nice and helpful! Amber was amazing, best sales rep I have ever worked with at a dealership. Was very honest and straight forward with me and helped me get the car I f Amber was amazing, best sales rep I have ever worked with at a dealership. Was very honest and straight forward with me and helped me get the car I fell in love with. Highly recommend her!! More
by Candace W.
Employees Worked With
June 05, 2025
Excellent service. Matt Miller ROCKS! Very accommodating and found the vehicle I wanted. Thank you! Matt Miller ROCKS! Very accommodating and found the vehicle I wanted. Thank you! More
by deeanddon
Employees Worked With
Other Employees :
Kim in Finance is very knowledgeable and helpful
June 04, 2025
I had a great experience,the service manager kept me informed thru out the entire process and was greatly appreciated. informed thru out the entire process and was greatly appreciated. More
by Lunsfordkenny
Employees Worked With
May 30, 2025
I bought a used vehicle over the phone from out of state and the experience exceeded my expectations. The salesman took a detailed video of the inside and outside and was very transparent about describing a and the experience exceeded my expectations. The salesman took a detailed video of the inside and outside and was very transparent about describing any flaws I should be aware of. We quickly came to an agreement on price and after that I worked with their finance team to close out the paperwork. I appreciated their promptness and professionalism throughout the process! More
by Chad Cushing
Employees Worked With
Joey Shean, Rob Gunther, Bob Bashoor
May 27, 2025
They were very polite and helpful. I am glad I chose this dealer. They patiently answered our many questions. Thank you so much! I am glad I chose this dealer. They patiently answered our many questions. Thank you so much! More
by kohei
Employees Worked With
May 21, 2025
I had best experience buying car form Fred Martin Superstore.Made everything nice and smooth. Thank you again Superstore.Made everything nice and smooth. Thank you again More
by marijoletic30
May 20, 2025
Kelli was extremely helpful and we found her to be a great representative! She was very competent and knowledgeable with great answers to all of our questions! Kelli also provided us with excellent serv great representative! She was very competent and knowledgeable with great answers to all of our questions! Kelli also provided us with excellent service and maintained professionalism while establishing a great personal relationship with customers! With her help, we were able to find a fantastic vehicle for our family! Kelli was perfect! More
by brookecarlson48
Employees Worked With
