Fred Frederick Chrysler Dodge Jeep Ram, Easton
Easton, MD
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947 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton
Second New Truck The process started with my becoming educated about the new pick up truck market. This is the first new vehicle I have purchased since 2002 and the fi The process started with my becoming educated about the new pick up truck market. This is the first new vehicle I have purchased since 2002 and the first new pick up since 1981, To start the process, I visited GMC, Chev, Ford, and Ram dealers all in the greater Easton area. Charlie Wallace, with Fred Frederick Ram, met me on the lot as I walked about in the rain looking at the new Rams. Without pressure he inquired about my interest and, in general, what I was looking for. His demeanor was straight forward with honest answers to my naive questions. During the next month I continued to visit the local Ford dealer and chose to include a second Ram dealer as I gained information. The Chev and GMC dealers were clearly not interested in what I was doing and in expeditiously finding answers to my questions. Charlie continued to provide clear concise information in a timely manner during this month as did the other Ram dealer. Charlie also began to demonstrate the depth of his personal knowledge of the RAM pick up product line during this month. Others did not know the technical details of their trucks at the level that Charlie did. My background is engineering and appropriately the knowledge Charlie exhibited was important to me. He became aware that this vehicle will likely last for 300,000 miles and that the specifics of it were real important to me. When we finally got talking specific costs, the process became very easy since the technical discussions had already thrashed through the value of all the standard and optional features. In the end Charlie was able to provide more competitive pricing when compared to the other dealers (including financing). Over all, Charlie Wallace and Fred Frederick hit a home run by taking each little issue and dealing with it completely. I feel like I got technically the best truck in the market, at a fair price, and got to deal with an honest dealer and representative. Perfect ! More
Best Car Dealership in Easton MD I went to Fred Fredrick one Sunday afternoon, just looking for cars with my parents. Little did I know that I would be walking out of there with my ve I went to Fred Fredrick one Sunday afternoon, just looking for cars with my parents. Little did I know that I would be walking out of there with my very first car. I got an Elantra that was in excellent condition! Joe was my salesman and he was the BEST and most helpful person there. He informed us of everything we needed to know about the car. I am so happy he was the one who helped us make a great decision. Its been a month and a half since I've had my car and I'm still excited! Fred Fredrick is not only a nice, clean, and classy car dealership but the customer service is stupendous!! Everyone who works there is super friendly. Bruce and Donnie are also great people! I recommend getting your car here! You will not regret it! :) More
Best new car purchase so far This was the second new Jeep I have purchased from Charlie Wallace, and the third in a row from this dealership. Charlie is great to work with and di This was the second new Jeep I have purchased from Charlie Wallace, and the third in a row from this dealership. Charlie is great to work with and did a wonderful job explaining how the dealership doesn't cover up freight and destination charges in its price quotes, and doesn't factor in a military discount up front, only to rescind it later. It was easy to figure out that the price he quoted me was actually better than that offered online by other dealerships in the area, even though at first blush this didn't seem to be the case. Charlie worked hard to find me just what I wanted, a Cherokee that would tow behind our motor home, with just the options I wanted but nothing I didn't need. Love my new car! Thanks, Charlie. More
excellent We had a wonderful experience here. We felt the salesperson we worked with was honest, clear, and loved that we worked with one person from start to f We had a wonderful experience here. We felt the salesperson we worked with was honest, clear, and loved that we worked with one person from start to finish. More
New Jeep! Picked up my wife's new Jeep Cherokee yesterday from Fred Frederick Chrysler, Dodge, Jeep. Charlie Wallace, our retail consultant answered all our qu Picked up my wife's new Jeep Cherokee yesterday from Fred Frederick Chrysler, Dodge, Jeep. Charlie Wallace, our retail consultant answered all our questions and was very easy to work with. My wife felt "at ease" during the entire process. I will and have already recommended Charlie and the dealership to a friend. Everything at this time is GREAT!!! Thank You Charlie More
Proud to be a Fred Frederick Customer My wife and I contacted Mr. Wallace a few weeks ago inquiring about a 2014 Jeep and setup a time to meet with him. After letting Mr. Wallace know t My wife and I contacted Mr. Wallace a few weeks ago inquiring about a 2014 Jeep and setup a time to meet with him. After letting Mr. Wallace know that we weren't going to be able to make it down we said we would reschedule. A few weeks went by and I had not had time to setup another visit to their dealership when I received a voice mail out of the blue from Mr. Wallace asking if we were still looking for a Jeep. I returned his call on his day off and spoke to his manager Fletch. We made the trip to Fred Frederick later that day and ended up getting a great deal on not only my wife's dream vehicle but also got a fantastic trade in value on her old vehicle, received a discount on what has to be the best warranty ever, and also Fletch went above and beyond and advised us how to get reimbursed for the balance of the extended warranty we purchased on my wife's old vehicle. This dealership is a class act all the way, I made a comment to who I thought was another salesman walking through the lot that the "Fred Frederick" logo on the lift gate of our new Jeep is the only logo I would ever leave on and that I have always removed logos from new vehicles but this one will be staying. This gentleman was actually the owner of the dealership, Imagine that, the owner of a dealership working on a Saturday. What a breath of fresh air to find this dealership, they are truly a gem of the Eastern Shore and judging by the cleanliness of their service department (which I snuck into) we will definitely be using them for all our Mopar needs from here on out. JR Nessly More
New Vehicle Purchase We stopped at the dealership (with a 2yr. old and an 8 yr. old) to look at Dodge pick ups and possible purchase. Charlie was very accommodating and ea We stopped at the dealership (with a 2yr. old and an 8 yr. old) to look at Dodge pick ups and possible purchase. Charlie was very accommodating and easy to work with. We got a great deal and purchased a new Dodge Ram. This was the best vehicle purchase experience we have had. More
2010 Audi Bruce was a great sales consultant. He was extremely friendly and very knowledgeable. I would highly recommend him and the dealership to anyone lookin Bruce was a great sales consultant. He was extremely friendly and very knowledgeable. I would highly recommend him and the dealership to anyone looking to purchase a new or used vehicle. More
Recent Dodge Truck purchase. I normally do not write reviews but I feel that I would like to share this with anyone looking for a vehicle and wants a nice experience. My son aske I normally do not write reviews but I feel that I would like to share this with anyone looking for a vehicle and wants a nice experience. My son asked me to help him trade in his Jeep Wrangler for a Dodge Truck. We went into Fred Frederick Chrysler, Dodge, Jeep, Ram, in Easton last Saturday. We were greeted by Joe Garrity and within a couple of hours were headed home with a beautiful previously owned Dodge Ram 1500. It was a great overall experience, Joe was wonderful to my son and I, he was very knowledgable and took us through the entire experience. We met the guys in the shop, the owner and the nice young lady up front and it was how buying a vehicle should be. Not only did Joe sell a truck last weekend but he earned two new customers that will be going back to him, and telling our friends to go see him when they need a vehicle. Thanks again Joe, two thumbs up from Charlie and John! More
Buying a new Grand Cherokee I was casually shopping for a new vehicle and I was leaning toward a GMC Acadia. I had gone to both the DC and Baltimore Auto Shows and had looked at I was casually shopping for a new vehicle and I was leaning toward a GMC Acadia. I had gone to both the DC and Baltimore Auto Shows and had looked at the Grand Cherokee, but was intrigued by the cargo space available in the Acadia. I stopped in to test drive the Acadia at the GM dealer in Easton MD and was not impressed with the handling. I stopped at Fred Fredericks to take a look at the Grand Cherokee wkere Bruce Skinner introduced himself. Bruce is a young man who had just recently joined the dealership, but you could tell he had done his homework. He knew a lot about the Grand Cherokee and he seemed to understand that I was not going to buy that day. He was attentive and respectful of my time. Over the next few weeks Bruce and I communicated and I stopped in the dealership for several test drives. Again Bruce was all about my schedule. When the time came to make an offer, he was there to answer my questions and did not put me under any pressure. What I liked the best about the financial part of the transaction was that Bruce handled the entire process from initial sales to purchase. He handled the finances and the explanation of the vehicle features. This is not the way other dealerships operate. On recent car purchases I had to wait for a a Finance Specialist to complete the transaction once the price and trade in value was agreed to. I real pain in the neck. I was so happy that Bruce handled everything. Since purchase, I have called on Bruce to ask questions about the vehicle and he has been fgantastic, a real personal touch not found at other dealerships. I would recommend Fred Fredericks Chrysler, Jeep, Dodge to anyone interested in a Chrysler product and especially Bruce Skinner. I was considering comparing prices at other Chrysler dealerships in the area, but Bruce made the decision to stick with Fred Fredericks. More





