Fred Frederick Chrysler Dodge Jeep Ram, Easton

Stephanie went out of her way to work with my son and I to get him into his first new car. She treated him as an adult and made sure that the experience was a positive one for him. to get him into his first new car. She treated him as an adult and made sure that the experience was a positive one for him. More

I bought two cars that day I went and here's the funny thing I was only planning on one car. My daughter needed a car and they worked it out outstanding job. funny thing I was only planning on one car. My daughter needed a car and they worked it out outstanding job. More

It's not easy going out to buy a new car. It's intimidating in that you're spending a lot of money and trying to find what you're looking for, yet also trying to find the best deal. Salespeople m intimidating in that you're spending a lot of money and trying to find what you're looking for, yet also trying to find the best deal. Salespeople may see themselves as doing the right thing, but most of the time, without realizing it, they come off as pushy or aggressive. It's their job to sell and their job is dependent of their performance - hence their need to sell. As an adult who's bought more than one new vehicle, I can say with confidence that Charlie Wallace has changed the way I look at a car salesman. He is friendly and engaging and easy to talk to. He is for the most part, the opposite of what reasons I hesitate to walk into a car dealership for. He was no nonsense, friendly, up-front and accommodating. Doing business with him was to my surprise, an absolute pleasure. I will be returning to Fred Frederick again for both service and when I have the need for a new vehicle at some point in the future. This really is how the process should work - Charlie is who you measure all other salesmen against. More

Our appointment was one of the worse weather days , it was not raining but pouring! Stephanie gave my daughter and I an umbrella, and placed the two vehicles inside so my daughter could see which one wo was not raining but pouring! Stephanie gave my daughter and I an umbrella, and placed the two vehicles inside so my daughter could see which one would work better with her kids carseats.She answered all our questions we had regarding the vehicles , the dealership, and company. They took time showing my daughter how everything worked and if she had any questions to call or come back and they would help her. Also my daughter had put gas in her trade-in and they gave her a full tank of gas in the purchased vehicle. There was no pressure in the experience and everyone was very friendly and helpful ! We will be back and let others know how great you all were, especially Stephanie ! Thank you, Cheryl and Alissa More

I live in Easton, PA and while searching for a specific used vehicle, came across Fred Fredicks of Easton, MD. I called the dealership and spoke to Fletch who set the vehicle aside for two days so that I used vehicle, came across Fred Fredicks of Easton, MD. I called the dealership and spoke to Fletch who set the vehicle aside for two days so that I could look at it. I traveled 3 hours to Easton, MD and spent a hour test driving and talking with Fletch (a saleman). I offered a price, we negotiated fairly, and I purchased the vehicle at a great price. Fletch did not pressure me at all and he (and the whole staff) we extremely friendly, helpful and professional. This was by far the best car buying experience I have had and it was worth the two long trips to MD to get the car (note: the 2nd trip I spent I took a few days vacation and spent it at the MD beaches after the purchase). One other note, Fletch was extremely flexible when I had an emergent overseas business meeting come up on the day of our original closing date... I had to delay closing a week... it was absolutely no problem. Once again, my experience was overall an EXCELLEnT one! More

Charlie gave us a great car buying experience. He was extremely knowledgble about my new to me Jeep. The car buying experience was painless and he made every effort to make it easy and not stressful. extremely knowledgble about my new to me Jeep. The car buying experience was painless and he made every effort to make it easy and not stressful. More

Had just stopped by to see the car and ended up driving it off the lot. The folks made it so easy to trade my old car and buy the new one! Not once did I feel pressured to buy. They did everything to ma it off the lot. The folks made it so easy to trade my old car and buy the new one! Not once did I feel pressured to buy. They did everything to make it an enjoyable experience. More

We are repeat customers having purchased a truck there 3 years ago. We had a fabulous experience then and another one this time. We searched online and with other dealers for like style models and decided years ago. We had a fabulous experience then and another one this time. We searched online and with other dealers for like style models and decided after each experience that our time with Fred Fredericks was the best. Charlie knew more about the car then I needed to know, he was patient, informed and a seasoned sales rep. He listened to what I said I wanted and gave that to me, even when I started to get sidetracked (which I regularly do) he reminded me of my key interests and kept me on point but allowed me to drift when my color choice changed! Which was a good thing, I am happier with what I bought. The sales team is a real team, when Charlie was busy someone else stayed with us, talked, showed us new products and discussed them. (I wish I could remember his name). They were just really nice people. I DREAD going into a car dealership after some of the experiences I have had, and did dread my visits while shopping at other stops for this purchase. But will continue to return to this dealer for each new purchase I make. It was really a pleasurable experience. 2 vehicles now and couldn't be happier! More

I shopped for nearly a year looking to purchase a new Jeep Grand Cherokee. I went to several Jeep dealers in the Baltimore/Annapolis area, to include Sherwood, Adams and Ourisman. Unfortunately, my exper Jeep Grand Cherokee. I went to several Jeep dealers in the Baltimore/Annapolis area, to include Sherwood, Adams and Ourisman. Unfortunately, my experience at these dealerships was very negative. My experience with the customer service and sales staff was poor. They provided no assistance in locating the vehicle I was interested in. My luck turned quickly when I arrived at Fred Frederick Jeep in Easton. Sales consultant Charlie Wallace immediately offered to assist in locating a Jeep that would fit my needs. Charlie provided excellent customer service during the process and was very professional. Charlie worked with me in order to make the process very smooth. Thanks to Charlie, my overall experience at Fred Frederick was positive. I would recommend Charlie and Fred Frederick Jeep to friends and family who are interested in purchasing a vehicle. Thank you for the opportunity to provide feedback on this vehicle purchase. More

This was a great new car buying experience. Charlie Wallace was knowledgable, helpful and patient. He understood how important it was for my wife and I to determine the jeep model and features that wo Wallace was knowledgable, helpful and patient. He understood how important it was for my wife and I to determine the jeep model and features that would meet our particular needs and he ensured we had all available information and ample opportunity to make that decision. Further, based on information from other sources, we were pleased with the credit for our trade-in and the final price of the new Jeep. Based on this experience, and having previously pruchased a new Jeep from this dealership, we would readily recommend this dealership and, in particular, the services of Charlie Wallace to our friends and family. More