Fred Frederick Chrysler Dodge Jeep Ram, Easton

New Jeep Purchase - Great Experience ! I had been looking for a new Jeep GC to replace my aging 99 Toyota 4Runner. Living on Maryland's Lower Eastern Shore, I was using the Jeep Web Site t I had been looking for a new Jeep GC to replace my aging 99 Toyota 4Runner. Living on Maryland's Lower Eastern Shore, I was using the Jeep Web Site to locate Jeep dealerships and review their new vehicle inventory from Berlin to Annapolis. While returning from a trip to Kent Island, I stopped by the Fred Frederick dealership in Easton to see firsthand, what they had in stock. While looking at the Jeep Grand Cherokee lineup, I was immediately greeted by Charlie Wallace. After talking with Charlie for 10 minutes, I realized that Charlie was not your 'typical' sales consultant. Charlie was very friendly and extremely knowledgeable about the vehicle technology, functionally and sufficiently answered all of my questions and concerns. After a great test drive and back in the showroom to work up a deal and crunch some numbers, I was introduced to Jeff (top banana) and quickly realized that the friendly, courteous 'Charlie style' was also the 'Fred Frederick style'! I took delivery the very next day. What a great experience ...!!! Bottom line, for a friendly, professional and courteous approach to car/truck buying and a very fair deal, give Fred Frederick of Easton a visit and in particular, look for our super sales consultant Charlie Wallace ... the 'best of the best' and tell him Duck sent ya' ! PS - Really love the new Jeep GC ! More

Will Be A Repeat Customer My husband and I have always purchased Chevy vehicles. For the past few years Tom has sugggested we visit Charlie Wallace at Fred Fredrick in Easton My husband and I have always purchased Chevy vehicles. For the past few years Tom has sugggested we visit Charlie Wallace at Fred Fredrick in Easton to investigate their products. Based on our past experiences with car dealerships I was sceptacle since we have never had a good experience. As soon as I met Charlie I felt at ease. He was extremely knowledgable and patient. He understood what we wanted and did everything he could to make it possible. We purchased a Jeep Grand Cherokee which we love. The entire process was effortless and the deal was very fair. We will be trading in our truck soon and will definately be looking forward to a return trip to Fred Fredrick and a visit with Charlie. We will recommend Fred Fredrick and Charlie Wallace very highly. More

Sr. Director, IT Ciena Charlie was very professional and worked hard to meet our needs. He wasn't pushy or your typical sales guy. I'd buy from him again anytime. Charlie was very professional and worked hard to meet our needs. He wasn't pushy or your typical sales guy. I'd buy from him again anytime. More

New CT customer While searching online I found that Fred Frederick in Easton,MD had a Durango I was interested in. I decided to contact Jeff Frederick and see if the While searching online I found that Fred Frederick in Easton,MD had a Durango I was interested in. I decided to contact Jeff Frederick and see if the details around pricing,trade and financing could be worked out before I drove all the way to Maryland. Within 24 ours of contacting Jeff, everything was set and I left for Maryland the following morning. Being from CT, the dealers locally charge hundreds of dollars for "document and processing fees" so not having that additional expense was an added bonus when dealing with Fred Frederick. This was by far the easiest and most pleasurable experience I have ever had buying a car. I wouldn't hesitate to do it again and highly recommend buying from Fred Frederick. More

Fred Frederick For The Win My husband and I visited Fred Frederick to casually check out the 2014 Dodge Grand Caravan. While there, we met Charlie Wallace, who went above and be My husband and I visited Fred Frederick to casually check out the 2014 Dodge Grand Caravan. While there, we met Charlie Wallace, who went above and beyond the usual parameters of customer service to find out exactly what we were looking for in a minivan and how he could help us get it. He was knowledgeable, friendly, respectful, and courteous. At no time did we feel at all pressured to make a purchase, even when we left to test drive a competing minivan. When we returned to make the purchase, we received a very fair and competitive offer on our trade-in, and we were thrilled with the purchase price of the Caravan. The entire process was very efficient and streamlined (a welcome break from arduous past experiences with dealerships), without feeling rushed. I never once got a typical "salesman" vibe from Charlie, who really listened to what we needed and wanted and helped us to get it. We are tickled pink with our new Grand Caravan, and will definitely recommend Fred Frederick and Charlie Wallace to anyone in the market for a new vehicle! More

Long time customer I am a long time customer of Fred Frederick in Easton, Md. I contacted Charlie Wallace and explained what I was looking for. Charlie and Jeff Frede I am a long time customer of Fred Frederick in Easton, Md. I contacted Charlie Wallace and explained what I was looking for. Charlie and Jeff Frederick went above and beyond. I took delivery of my 2014 Ram 1500 Laramie 4dr Crew. I received a fair price for my Ram I traded, and got a good price on my 2014 Ram. Service worked very hard to transfer items from my previous Ram, to my new one. My truck was detailed and ready to go. The whole process from start to finish, was hassle free. I would highly recommend Fred Frederick in Easton, Maryland and Charlie Wallace. More

new car purchase Charlie Wallace was our consultant...he was friendly,knowledgeable,and no pressure. He also brought the owner out to meet us..Jeff Frederick..who also Charlie Wallace was our consultant...he was friendly,knowledgeable,and no pressure. He also brought the owner out to meet us..Jeff Frederick..who also was engaging and helpful. We also have other vehicles serviced there and can't say enough for that side of the business. we are repeat customers and time has proven them to as helpful on day one ...as they are after 10 yrs...5 stars... More

Second New Truck The process started with my becoming educated about the new pick up truck market. This is the first new vehicle I have purchased since 2002 and the fi The process started with my becoming educated about the new pick up truck market. This is the first new vehicle I have purchased since 2002 and the first new pick up since 1981, To start the process, I visited GMC, Chev, Ford, and Ram dealers all in the greater Easton area. Charlie Wallace, with Fred Frederick Ram, met me on the lot as I walked about in the rain looking at the new Rams. Without pressure he inquired about my interest and, in general, what I was looking for. His demeanor was straight forward with honest answers to my naive questions. During the next month I continued to visit the local Ford dealer and chose to include a second Ram dealer as I gained information. The Chev and GMC dealers were clearly not interested in what I was doing and in expeditiously finding answers to my questions. Charlie continued to provide clear concise information in a timely manner during this month as did the other Ram dealer. Charlie also began to demonstrate the depth of his personal knowledge of the RAM pick up product line during this month. Others did not know the technical details of their trucks at the level that Charlie did. My background is engineering and appropriately the knowledge Charlie exhibited was important to me. He became aware that this vehicle will likely last for 300,000 miles and that the specifics of it were real important to me. When we finally got talking specific costs, the process became very easy since the technical discussions had already thrashed through the value of all the standard and optional features. In the end Charlie was able to provide more competitive pricing when compared to the other dealers (including financing). Over all, Charlie Wallace and Fred Frederick hit a home run by taking each little issue and dealing with it completely. I feel like I got technically the best truck in the market, at a fair price, and got to deal with an honest dealer and representative. Perfect ! More

Best Car Dealership in Easton MD I went to Fred Fredrick one Sunday afternoon, just looking for cars with my parents. Little did I know that I would be walking out of there with my ve I went to Fred Fredrick one Sunday afternoon, just looking for cars with my parents. Little did I know that I would be walking out of there with my very first car. I got an Elantra that was in excellent condition! Joe was my salesman and he was the BEST and most helpful person there. He informed us of everything we needed to know about the car. I am so happy he was the one who helped us make a great decision. Its been a month and a half since I've had my car and I'm still excited! Fred Fredrick is not only a nice, clean, and classy car dealership but the customer service is stupendous!! Everyone who works there is super friendly. Bruce and Donnie are also great people! I recommend getting your car here! You will not regret it! :) More