Fred Frederick Chrysler Dodge Jeep Ram, Easton

We had an excellent experience buying my husband's new truck at Fred Frederick. Charlie was very helpful and friendly but not pushy which I appreciate. Charlie and his team worked with us to make the new truck at Fred Frederick. Charlie was very helpful and friendly but not pushy which I appreciate. Charlie and his team worked with us to make the deal attractive; there was even an error with the pricing/rebates on the vehicle and they honored the price that they originally quoted to us. That's great customer service! We are looking forward to dealing with Charlie again in the very near future for a new car for me!!! More

I rarely fill out customer surveys unless my experience has been worth sharing. I live in New Jersey and I got in touch with Fred Frederick Chrysler Dodge Jeep in Easton, MD when I saw a 2012 Jeep Grand C has been worth sharing. I live in New Jersey and I got in touch with Fred Frederick Chrysler Dodge Jeep in Easton, MD when I saw a 2012 Jeep Grand Cherokee SRT8 they had advertised and priced very competitively. I phoned the dealership and the was lucky enough to be put in contact with Charlie Wallace. From the start of the process Charlie was a complete professional. He was extremely diligent and there was great follow-up on all my questions. I truly believe if more salesman and people in general went about their business with the honesty, integrity, and care that Charlie did we would all be much better off. My Father and I rented a car and drove 250 miles from New Jersey to Easton, Maryland to pick up the truck. The Hertz location was 30 miles away from the dealership and Charlie was kind enough to offer to pick us up. The drive back to the dealership was a pleasure primarily because simply put Charlie is a good guy. Dealing with Charlie and the Fred Frederick dealership team was honestly the smoothest car buying experience I have ever had and I only wish the dealership was down the street from my home. Most people fear the process of buying a car, although if more people had the experience that I did that fear would no longer exist. Charlie and the team at Fred Frederick have definitely made me a believer in Jeep and parent company Fiat, and made my car buying experience truly enjoyable. I could not be happier with my Jeep STR8. I look forward to being a long time customer of Charlie, Fred Frederick and Jeep. Thank you very much! More

We purchased a 2013 Ram 1500 from Charlie. Charlie is very personable, friendly and really knows his vehicles. This will be the third vehicle that we have purchased from Fred Frederick since moving to t very personable, friendly and really knows his vehicles. This will be the third vehicle that we have purchased from Fred Frederick since moving to the shore in 2005. We had a great experience and will buy from them again in the future. Charlie does not push you and makes sure that you are very HAPPY before you leave the dealership. More

Out of all the dealerships that we have ever visited, they are the most accommodating, friendliest and will go beyond all means to satisfy you 110%. They know that if they are successful in doing this f they are the most accommodating, friendliest and will go beyond all means to satisfy you 110%. They know that if they are successful in doing this for their customers, then in the long run, the customers will make their business successful. Word of mouth can do a lot for one's reputation and they have the BEST in the area. Customer Service and Satisfaction are the most important aspects of a successful business and they will go beyond all means, to give complete professional assistance to everyone that goes there. Thanks Again: Colleen & Roy More

I think I gave Charlie Wallace more than a few more grey hairs during the process, but throughout he has the consumate professional. He and Jeff are great to work with. hairs during the process, but throughout he has the consumate professional. He and Jeff are great to work with. More

i came in to look at a new 300C. I asked if there were any used 2012 and luckily there was one at the lot. it was exactly what i was looking for. i took a few days to think about the numbers we had disc any used 2012 and luckily there was one at the lot. it was exactly what i was looking for. i took a few days to think about the numbers we had discussed. I sent Donnie a text and he was more than willing to come in on Christmas Eve to help me get the car. I was very pleased with Donnie. He was very "text friendly" and was very helpful with my decision. More

I have been a long time customer of Fred Frederick. I stopped in and saw Charlie Wallace. I wanted to go back to a sport utility vehicle. Charlie showed me a 2013 Grand Cherokee Overland. After a road te stopped in and saw Charlie Wallace. I wanted to go back to a sport utility vehicle. Charlie showed me a 2013 Grand Cherokee Overland. After a road test, I asked Charlie to put together a deal. Jeff Frederick and Charlie gave me, a good deal and a fair trade for my 2012 Chrysler 300c. The process was quick and painless. When I picked up my Grand Cherokee, it's was detailed and ready to go. I would highly recommend Fred Frederick. They are great to deal with, and they treat you right. More

My sister referred me to Fred Fredrick, and specifically, to Charlie Wallace. My sister bought an Aspen from Charlie, and thought very highly of him, as well as your service department, Keith, to be specific to Charlie Wallace. My sister bought an Aspen from Charlie, and thought very highly of him, as well as your service department, Keith, to be specific. Both my sister and I value an honest relationship with our mechanics, service department, and car sales people, and we weren't born yesterday!!!! I am glad I ended up at the Chrysler dealership in Easton. I had looked at Chevy/GMC but the truck was expensive and I felt pressured. Charlie listened to what I wanted, and took me directly to the RAM truck I now own. Thanks, eh!!!! More

Thank you so much for your outstanding service when we broke down. Your dealership went well above and beyond what was expected. My family and I are very glad to have had such a good experience when the broke down. Your dealership went well above and beyond what was expected. My family and I are very glad to have had such a good experience when the car broke down. More

I have tried to purchase this same vehicle from several other dealerships in NJ and NY. I contacted all through the internet and some did not get back in touch with me for days or said they would call bac other dealerships in NJ and NY. I contacted all through the internet and some did not get back in touch with me for days or said they would call back and did not follow up. I contacted Frederick dealership at night and the following morning at 9am I recieved a call from Charlie. He and I had several conversations. I bought the truck the following day. I drove 3 and half hours out of my way from NJ because I felt Charlie was a "strait shooter" and gave me the kind of pricing and customer care I was looking for. If the RAM meets my expectations as I think it will, Charlie and Fredrick will be my new go to guy and dealer for years to come. More