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Fred Frederick Chrysler Dodge Jeep Ram, Easton

Easton, MD

4.8
918 Reviews

8562 Ocean Gtwy

Easton, MD

21601

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918 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton

October 06, 2019

Consistently reliable customer service The best recommendation I can give is that I have Fred Frederick do all my maintenance on all my vehicles. This service has extended for more than 20 More

by bishopshouse-2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Michael
Oct 08, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you so much for sharing your experience with Fred Frederick! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Our team will be thrilled to hear your feedback!

October 06, 2019

Consistently reliable customer service I deal with Fred Frederick because they provide consistent, quality service. My experience has extended for more than twenty years and with a number o More

by bishopshouse-2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Michael
Oct 08, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the wonderful review! We greatly appreciate you choosing our dealership, as we work very hard to meet our customer's expectations and we are thrilled to hear you were satisfied!

October 04, 2019

We had the best help buying our car. Our help couldn't have been any better. David Sutton is professional and accommodating! He helped us in every way possible. So are Johnny Ireland More

by bwoller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins, John Ireland, David Sutton
Oct 08, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for taking the time to write about your experience. It is wonderful to hear that our sales and service departments were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

October 04, 2019

Got new battery and Recall work done. Went in just to get a new battery and was happy to see that they also were able to fix a Recall during this visit. More

by bobworks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins
Oct 08, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the positive review! We strive to meet every customers needs and expectations, and we are so glad to hear that you are continually satisfied with our service. Thank you for your loyalty and we look forward to seeing you again soon!

October 04, 2019

Buying a Jeep Grand Cherokee Bought my first Jeep Grand Cherokee back in 2001 from Jeff Frederick and was so impressed I wanted to do it again. Got the same experience. More

by MICHAEL1572
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick
Oct 08, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the great review, Michael! We appreciate your continued loyalty and business. We look forward to working with you again in the future!

October 04, 2019

Mr Hopkins is the BEST example of customer service I only go to this dealership because of one employee, KEITH HOPKINS, he is an outstanding representation of what customer service is supposed to look More

by jm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins
Oct 08, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We greatly appreciate you taking the time to write this wonderful review. It is wonderful to hear that Keith is able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

October 04, 2019

Pleased with dealership My recent oil change was handled efficiently from the telephone call to make the appointment through the completion of service. We are always pleased More

by pathinkel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins
Oct 08, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the great review! We strive to meet every customers needs and expectations, and we are so glad to hear that you are continually satisfied with our service. Thank you for your loyalty and we look forward to seeing you again soon!

October 04, 2019

Great dealership to deal with Went to the dealership to look at Ram trucks. Found one we liked, got a decent trade in price on our track and made a deal to buy the Ram.. More

by MKBRITT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fletch Gowen, Rob Richardson
Oct 08, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the great review! We are so glad you had an enjoyable experience purchasing your new RAM! Congratulations and thank you again for choosing Fred Frederick!

September 30, 2019

Laramie Purchase The process began via the internet with Caitlin who was professional, courteous and gave prompt responses. It was than turned over to Rob Richardson w More

by streetglide06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Richardson
Oct 01, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Congratulations on your new Laramie! Thank you for taking the time to write about your experience. It is wonderful to hear that Caitlin and Rob were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

September 20, 2019

What a great experience! We just bought our Wrangler Rubicon from Rob Richardson at the Fred Frederick dealership in Easton. Rob knows everything there is to know about those More

by dastewart10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Richardson, Sherry Peoples
Sep 26, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the wonderful review! We greatly appreciate you choosing our dealership, as we work very hard to meet our customer's expectations and we are thrilled to hear you were satisfied! We will certainly pass along the message to Rob.

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